Other information:
Inspection and Verification
Verify the customer concern.
Visually inspect for obvious signs of mechanical or electrical damage.
If an obvious cause for an observed or reported concern is
found, correct the cause (if possible) before proceeding to the next
step
If the cause is not visually evident, verify the symptom and refer to the Symptom Chart...
Removal
NOTE:
Removal steps in this procedure may contain installation details.
NOTE:
If installing a new module, it is necessary to
upload the module configuration information to the scan tool prior to
removing the module. This information must be downloaded into the new
module after installation...