Other information:
Removal
Remove the generator.
Refer to: Generator - 1.5L EcoBoost (118kW/160PS) – I4 (414-02 Generator and Regulator, Removal and Installation).
Refer to: Generator - 2.0L EcoBoost (184kW/250PS) – MI4 (414-02 Generator and Regulator, Removal and Installation)...
Preliminary Inspection
Visually inspect the CV joints, housing, boots, and clamps for obvious signs of mechanical damage.
If an obvious cause for an observed or reported concern is
found, correct the cause (if possible) before proceeding to the next
step
If the cause is not visually evident, verify the symptom and REFER to Symptom Chart: NVH...