Ford Fusion Manuals

Ford Fusion: Instrumentation, Message Center and Warning Chimes / Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing

DTC Chart: Instrument Panel Cluster (IPC)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DTC Chart - IPC


DTC Description Action
P0460:11 Fuel Level Sensor "A" Circuit: Circuit Short To Ground For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P0460:13 Fuel Level Sensor "A" Circuit: Circuit Open For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P1243:06 Second Fuel Pump Fault or Ground Fault: Algorithm Based Failure   GO to Pinpoint Test D
P1346:11 Fuel Level Sensor "B" Circuit: Circuit Short To Ground   GO to Pinpoint Test D
P1346:13 Fuel Level Sensor "B" Circuit: Circuit Open   GO to Pinpoint Test D
P137F:09 Steering Wheel Left Switch Pack: Component Failure   GO to Pinpoint Test AG
P1534:01 Restraint Deployment Indicator Circuit: General Electrical Failure
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
Diagnose all RCM Diagnostic Trouble Codes (DTCs).
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information   GO to Pinpoint Test BN
U0101:00 Lost Communication with TCM: No Sub Type Information   GO to Pinpoint Test BO
U0103:00 Lost Communication With Gear Shift Control Module A: No Sub Type Information   GO to Pinpoint Test BP
U0104:00 Lost Communication With Cruise Control Module: No Sub Type Information   GO to Pinpoint Test BQ
U0121:00 Lost Communication With Anti-Lock Brake System (ABS) Control Module: No Sub Type Information   GO to Pinpoint Test BR
U0122:00 Lost Communication With Vehicle Dynamics Control Module: No Sub Type Information   GO to Pinpoint Test BS
U0131:00 Lost Communication With Power Steering Control Module: No Sub Type Information   GO to Pinpoint Test BT
U0140:00 Lost Communication With Body Control Module: No Sub Type Information   GO to Pinpoint Test BU
U0140:81 Lost Communication With Body Control Module: Invalid Serial Data Received   GO to Pinpoint Test BU
U0146:00 Lost Communication With Gateway "A": No Sub Type Information   GO to Pinpoint Test BV
U0151:00 Lost Communication With Restraints Control Module: No Sub Type Information   GO to Pinpoint Test BW
U0154:00 Lost Communication With Restraints Control Module: No Sub Type Information   GO to Pinpoint Test BX
U0159:00 Lost Communication With Parking Assist Control Module "A": No Sub Type Information   GO to Pinpoint Test BY
U0184:00 Lost Communication With Radio: No Sub Type Information   GO to Pinpoint Test BZ
U0199:00 Lost Communication With "Door Control Module A": No Sub Type Information   GO to Pinpoint Test CA
U019E:00 Lost Communication With Transmission Range Control Module: No Sub Type Information   GO to Pinpoint Test CB
U0212:00 Lost Communication With Steering Column Control Module: No Sub Type Information   GO to Pinpoint Test CC
U0232:00 Lost Communication With Side Obstacle Detection Control Module - Left: No Sub Type Information   GO to Pinpoint Test CD
U0233:00 Lost Communication With Side Obstacle Detection Control Module - Right: No Sub Type Information   GO to Pinpoint Test CD
U023A:00 Lost Communication With Image Processing Module A: No Sub Type Information   GO to Pinpoint Test CE
U0241:00 Lost Communication With Headlamp Control Module "A": No Sub Type Information   GO to Pinpoint Test CF
U0401:00 Invalid Data Received from ECM/PCM A: No Sub Type Information This DTC sets when the IPC receives invalid network data for the speedometer, temperature or odometer data from the PCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. REFER to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM, DIAGNOSE the observable symptom.
U0401:68 Invalid Data Received from ECM/PCM A: Event Information This DTC sets when the IPC receives invalid network data for the speedometer, temperature or odometer data from the PCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. REFER to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM, DIAGNOSE the observable symptom.
U0401:81 Invalid Data Received from ECM/PCM A: Invalid Serial Data Received This DTC sets when the IPC receives invalid network data for the speedometer, temperature or odometer data from the PCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. REFER to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM, DIAGNOSE the observable symptom.
U0401:82 Invalid Data Received from ECM/PCM A: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BN
U0401:86 Invalid Data Received from ECM/PCM A: Signal Invalid This DTC sets when the IPC receives invalid network data for the odometer from the PCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. REFER to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM, DIAGNOSE the observable symptom.
U0405:56 Invalid Data Received From Cruise Control Module: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid network data for adaptive cruise control from the Cruise Control Module (C-CM). CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the diagnostic scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0415:56 Invalid Data Received From Anti-Lock Brake System (ABS) Control Module: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid network data for adaptive cruise control from the Cruise Control Module (C-CM). CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the diagnostic scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0415:82 Invalid Data Received From Anti-Lock Brake System (ABS) Control Module: Alive/Sequence Counter Incorrect/Not Updated This DTC sets when the IPC fails to receive updated stability traction control data. CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the diagnostic scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0420:82 Invalid Data Received From Power Steering Control Module: Alive/Sequence Counter Incorrect/Not Updated This DTC sets when the IPC fails to receive updated power steering data. CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the diagnostic scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0422:00 Invalid Data Received From Body Control Module: No Sub Type Information This DTC sets when the IPC receives invalid network TPMS data from the BCM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the BCM and other modules on the network.
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
If no Diagnostic Trouble Codes (DTCs) are present in the BCM, DIAGNOSE the observable symptom.
U0424:00 Invalid Data Received From HVAC Control Module: No Sub Type Information This DTC sets when the IPC receives invalid network data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the HVAC, PCM and other modules on the network.
REFER to: Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
REFER to: Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
Refer to the appropriate section in Group 303 for the procedure. If no Diagnostic Trouble Codes (DTCs) are present in the HVAC or PCM, DIAGNOSE the observable symptom.
U0424:81 Invalid Data Received From HVAC Control Module: Invalid Serial Data Received This DTC sets when the IPC receives invalid network data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the HVAC, PCM and other modules on the network.
REFER to: Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
REFER to: Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
Refer to the appropriate section in Group 303 for the procedure. If no Diagnostic Trouble Codes (DTCs) are present in the HVAC or PCM, DIAGNOSE the observable symptom.
U0424:82 Invalid Data Received From HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test CG
U0452:81 Invalid Data Received From Restraints Control Module: Invalid Serial Data Received This DTC sets when the IPC receives invalid network data from the RCM due to incorrect Belt-Minder® configuration in the IPC. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the RCM and other modules on the network.
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
If no Diagnostic Trouble Codes (DTCs) are present in the RCM , DIAGNOSE the observable symptom.
U046B:86 Invalid Data Received From Global Positioning System Module: Signal Invalid This DTC sets when the IPC receives invalid network data from the GPSM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the GPSM and other modules on the network. Refer to the appropriate section in Group 415 for the procedure. If no Diagnostic Trouble Codes (DTCs) are present in the GPSM, DIAGNOSE the observable symptom.
U0533:56 Invalid Data Received From Side Obstacle Detection Control Module-Left: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid network data from the SODL. CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the diagnostic scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0533:82 Invalid Data Received From Side Obstacle Detection Control Module-Left: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test CD
U0534:56 Invalid Data Received From Side Obstacle Detection Control Module-Right: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid network data from the SODR. CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the diagnostic scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0534:82 Invalid Data Received From Side Obstacle Detection Control Module-Right: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test CD
U0557:00 Invalid Data Received From Front Controls Interface Module "A": No Sub Type Information   GO to Pinpoint Test CG
U0557:81 Invalid Data Received From Front Controls Interface Module "A": Invalid Serial Data Received This DTC sets when the IPC receives invalid outside air temperature data from the FCIM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the FCIM and other modules on the network. REFER to the appropriate 415-00 section. If no Diagnostic Trouble Codes (DTCs) are present in the FCIM , DIAGNOSE the observable symptom.
U0557:82 Invalid Data Received From Front Controls Interface Module "A": Alive/Sequence Counter Incorrect/Not Updated This DTC sets when the IPC fails to receive updated outside air temperature data from the FCIM. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the FCIM and other modules on the network. REFER to the appropriate 415-00 section. If no Diagnostic Trouble Codes (DTCs) are present in the FCIM , DIAGNOSE the observable symptom.
U2100:00 Initial Configuration Not Complete: No Sub Type Information CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the diagnostic scan tool.
REFER to: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation).
If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U3000:41 Control Module: General Checksum Failure CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:41 is retrieved again,
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U3000:42 Control Module: General Memory Failure CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:42 is retrieved again,
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U3000:43 Control Module: Special Memory Failure CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:43 is retrieved again,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
U3000:44 Control Module: Data Memory Failure CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:44 is retrieved again,
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U3000:46 Control Module: Calibration/Parameter Memory Failure CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:46 is retrieved again,
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U3000:54 Control Module: Missing Calibration CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the diagnostic scan tool.
REFER to: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation).
If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U3003:16 Battery Voltage: Circuit Voltage Below Threshold   GO to Pinpoint Test CH
U3003:17 Battery Voltage: Circuit Voltage Above Threshold   GO to Pinpoint Test CI
U300A:64 Ignition Switch: Signal Plausibility Failure DTC U300A:64 sets in continuous memory when the IPC detects a messaged START input for 15 seconds or longer. Once the fault condition is detected, the IPC operates with limited functionality for 15 seconds then returns to full functionality. DTC U300A:64 sets in continuous memory when the IPC detects a messaged START input for 15 seconds or longer. Once the fault condition is detected, the IPC operates with limited functionality for 15 seconds then returns to full functionality. DIAGNOSE any ignition or starting system concerns.
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).

DTC Chart: Body Control Module (BCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DTC Chart - BCM


DTC Description Action
B1048:01 Brake Fluid Level Switch: General Electrical Failure   GO to Pinpoint Test P
B1048:7B Brake Fluid Level Switch: Low Fluid Level   GO to Pinpoint Test P
B10F1:14 Key In Switch: Circuit Short To Ground or Open   GO to Pinpoint Test BG
B1178:01 Boot/Trunk Ajar Switch: General Electrical Failure For the door ajar warning indicator, GO to Pinpoint Test R For the door ajar RTT warning indicator, GO to Pinpoint Test AP
All other DTCs -  
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).

DTC Chart: Powertrain Control Module (PCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DTC Chart - PCM


DTC Description Action
P0461 Fuel Level Sensor "A" Circuit Range/Performance For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P0462 Fuel Level Sensor "A" Circuit Low For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P0463 Fuel Level Sensor "A" Circuit High For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P0521 Engine Oil Pressure Sensor/Switch "A" Circuit Range/Performance
  • For base IPC, GO to Pinpoint Test W
  • For mid-level and high level IPC, GO to Pinpoint Test AV
P0522 Engine Oil Pressure Sensor/Switch "A" Circuit Low
  • For base IPC, GO to Pinpoint Test W
  • For mid-level and high level IPC, GO to Pinpoint Test AV
P0523 Engine Oil Pressure Sensor/Switch "A" Circuit High
  • For base IPC, GO to Pinpoint Test W
  • For mid-level and high level IPC, GO to Pinpoint Test AV
P0524 Engine Oil Pressure Too Low
  • For base IPC, GO to Pinpoint Test W
  • For mid-level and high level IPC, GO to Pinpoint Test AV
P2066 Fuel Level Sensor "B" Circuit Range/Performance   GO to Pinpoint Test D
P2067 Fuel Level Sensor "B" Circuit Low   GO to Pinpoint Test D
P2068 Fuel Level Sensor "B" Circuit High   GO to Pinpoint Test D
P25B0 Fuel Level Sensor "A" Stuck For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P25B1 Fuel Level Sensor "B" Stuck   GO to Pinpoint Test D
P25B2 Fuel Level Sensor "A" or "B" Stuck For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
All other DTCs - REFER to the appropriate 303-14 section.

DTC Chart: Steering Column Control Module (SCCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DTC Chart - SCCM


DTC Description Action
B137F:09 Steering Wheel Left Switch Pack: Component Failure   GO to Pinpoint Test AG
B137F:11 Steering Wheel Left Switch Pack: Circuit Short To Ground   GO to Pinpoint Test AG
B137F:17 Steering Wheel Left Switch Pack: Circuit Voltage Above Threshold   GO to Pinpoint Test AG

Symptom Chart(s)

Symptom Chart: Instrument Panel Cluster (IPC)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  Symptom Chart


Condition Possible Sources Actions
A module does not respond to the diagnostic scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Communication concern
  • Module
 
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
The IPC is inoperative Refr to the Pinpoint Test   GO to Pinpoint Test A
Multiple gauges, indicators, RTT indicators, warnings and chimes are inoperative or always on Refer to the Pinpoint Test   GO to Pinpoint Test A
A virtual gauge (AWD, tachometer or temperature), is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test B
Incorrect fuel gauge indication - single sender l-shaped fuel tank Refer to the Pinpoint Test   GO to Pinpoint Test C
Incorrect fuel gauge indication - dual sender saddle-type fuel tank Refer to the Pinpoint Test   GO to Pinpoint Test D
The speedometer is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test E
Incorrect speedometer indication Refer to the Pinpoint Test   GO to Pinpoint Test F
The odometer is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test G
The analog tachometer is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test H
Incorrect analog tachometer indication Refer to the Pinpoint Test   GO to Pinpoint Test I
The analog temperature gauge is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test J
Incorrect analog temperature gauge indication Refer to the Pinpoint Test   GO to Pinpoint Test K
The ABS warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test L
The airbag warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test M
The auto stop-start indicator is never or always on (mid-level IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test N
The brake warning indicator is never on Refer to the Pinpoint Test   GO to Pinpoint Test O
The brake warning indicator is always on Refer to the Pinpoint Test   GO to Pinpoint Test P
The charging system warning indicator is never or always on (base IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test Q
The door, hood or luggage compartment lid ajar warning indicator is never or always on (base IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test R
The electric park brake indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test Y
The grade assist indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test S
The LH- RH turn signal, fog lamp or high beam indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test T
The low fuel warning indicator is never or always on (base IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test U
The low oil pressure warning indicator is never or always on (base IPC (1.5L and 2.5L) Refer to the Pinpoint Test   GO to Pinpoint Test V
The low oil pressure warning indicator is never or always on (base IPC (2.0L and 2.7L engines) Refer to the Pinpoint Test   GO to Pinpoint Test W
The MIL is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test X
The lights on indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test Z
The powertrain malfunction (wrench) indicator is never or always on (base IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test AA
The PRNDL indicator is never on or never displays P Refer to the Pinpoint Test   GO to Pinpoint Test AB
The safety belt warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AC
The stability-traction control indicator (sliding car icon) is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AD
The stability-traction control disabled indicator (sliding car OFF icon) is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AE
The TPMS warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AF

Symptom Chart: Information And Message Center

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  Symptom Chart


Condition Possible Sources Actions
The message center is not operating correctly Refer to the Pinpoint Test   GO to Pinpoint Test AG
The LH or RH message center display is blank Refer to the Pinpoint Test   GO to Pinpoint Test A
A virtual display is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test B
The compass is inoperative (except touchscreen audio) Refer to the Pinpoint Test   GO to Pinpoint Test AH
The compass is inoperative (touchscreen audio) Refer to the Pinpoint Test   GO to Pinpoint Test AI
The DTE-Average Fuel Economy (AFE) display is inoperative   IPC
  • CHECK the operation of the fuel gauge, the speedometer and the odometer.
    • If the fuel gauge does not operate correctly, GO to Pinpoint Test Cor GO to Pinpoint Test D
    • If the speedometer does not operate correctly, GO to Pinpoint Test F
    • If the odometer does not operate correctly, GO to Pinpoint Test G
    • If the speedometer, the fuel gauge and the odometer operate correctly,
      Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
The DTE display is incorrect or fluctuates Refer to the Pinpoint Test   GO to Pinpoint Test AJ
The forward collision message display is inoperative or always displayed Refer to the Pinpoint Test DIAGNOSE the forward collision warning chime. GO to Pinpoint Test BD
The outside air temperature display is inoperative or incorrect Refer to the Pinpoint Test   GO to Pinpoint Test AK
The auto stop-start RTT indicator is never or always on (high level IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test AL
The Blind Spot Information System (BLIS) off RTT indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AM
The charging system RTT warning indicator is never or always on (mid-level and high level IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test AN
The cruise control RTT indicator is never on Refer to the Pinpoint Test   GO to Pinpoint Test AO
The door, hood or luggage compartment lid ajar RTT warning indicator is never or always on (mid-level and high level IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test AP
The engine over-temperature RTT warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AQ
The grade assist RTT indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AR
The lane departure on RTT indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AS
The low fuel RTT warning indicator is never or always on (mid-level and high level IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test AT
The low oil pressure RTT warning indicator is never or always on (mid-level and high level IPC (1.5L and 2.5L) Refer to the Pinpoint Test   GO to Pinpoint Test AU
The low oil pressure RTT warning indicator is never or always on (mid-level and high level IPC (2.0L and 2.7L) Refer to the Pinpoint Test   GO to Pinpoint Test AV
The powertrain malfunction (wrench) RTT indicator is never or always on (mid-level and high level IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test AW
A brake warning (brake fluid level low, parking brake applied or brake system malfunction) message is never or always on
  • Message center concern
  • Brake warning indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly and the brake warning indicator is never on, GO to Pinpoint Test O
  • If the driver door ajar message functions correctly and the brake warning indicator is always on, GO to Pinpoint Test P
The charging system warning message is never or always on
  • Message center concern
  • Charging system message center indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly, GO to Pinpoint Test AN
The check fuel fill inlet message is always displayed Refer to the Pinpoint Test   GO to Pinpoint Test AX
The engine oil change message is never displayed
  • Message center concern
  • The PCM has not reached the programmed mileage/time based on the criteria required to display the message.

NOTE: Using the system check in the message center, verify that the oil life is between 1 and 5% for the ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.

  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR message functions correctly.
  • If the DRIVER DOOR AJAR message does not function correctly, GO to Pinpoint Test AP
  • If the DRIVER DOOR AJAR message functions correctly with the oil life between 0-5%,
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  • If the DRIVER DOOR AJAR message functions correctly with the oil life not at the specified value, INFORM the customer how the message center functions and how the oil life messages are set.
The engine oil change message is always displayed The oil life needs reset RESET the oil life. REFER to the Owner's Literature.
A MyKey® menu is not available or incorrect
  • MyKey® programmed key in use
  • Number of keys set to unlimited mode
  • Non-Ford approved remote start system installed

NOTE: MyKey® may not be compatible with non-Ford approved remote start systems.

  • REFER to the Owner's Literature.
A passive key status (no key detected, key inside vehicle, key not inside vehicle or place key in keyholder) message is never or always displayed (push button start)
  • Message center concern
  • Passive key concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly,
    REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).
The perimeter alarm message is always displayed
  • Message center concern
  • Perimeter alarm concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly,
    REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).
The service AdvanceTrac® malfunction warning is never or always displayed
  • Message center concern
  • Stability-traction control concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly, DIAGNOSE the stability-traction control warning indicator. GO to Pinpoint Test AD
The shift to park display is never or always on Refer to the Pinpoint Test
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly, DIAGNOSE the PRNDL. GO to Pinpoint Test AB
The stability-traction control malfunction warning is never or always on
  • Message center concern
  • Stability-traction control indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly, GO to Pinpoint Test AD
The stability-traction control disabled warning is never on
  • Message center concern
  • Stability-traction control disable indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly, GO to Pinpoint Test AD
A steering malfunction message is always on
  • Message center concern
  • EPAS system concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly, DIAGNOSE the EPAS.
    REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
The tire training complete message is never on TPMS sensor training incomplete

NOTE: This message only appears during the TPMS sensor training procedure.

  • CARRY OUT the TPMS sensor training.
    REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
A TPMS malfunction message is never or always on
  • Message center concern
  • TPMS warning indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly, GO to Pinpoint Test AF
A tire training message (train left front, right front, left rear or right rear tire) message is never on
  • TPMS warning indicator concern
  • TPMS sensor training concern

NOTE: These messages only appear during the TPMS sensor training procedure.

  • VERIFY the TPMS warning indicator functions.
  • If the TPMS warning indicator does not operate, GO to Pinpoint Test AF
  • If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training.
    REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
The tires not trained message is always on TPMS sensor training concern
  • This message only appears during the TPMS sensor training procedure.
  • CARRY OUT the TPMS sensor training.
    REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
The transport mode message is always on Vehicle is in transport mode
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly, DISABLE the transport mode and PLACE the vehicle in normal operation mode.
    REFER to: Transport Mode Deactivation (419-10 Multifunction Electronic Modules, General Procedures).
A vehicle starting/ignition status (press brake to start or switch ignition off press power) message is always on
  • Message center concern
  • Push button start concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test AP
  • If the driver door ajar message functions correctly,
    REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).

Symptom Chart: Warning Chimes

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  Symptom Chart


Condition Possible Sources Actions
All the chimes are inoperative   IPC   GO to Pinpoint Test A
The active park assist chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AY
The adaptive cruise control warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AZ
The airbag secondary warning chime is inoperative
  • Normal condition
  • IPC
  • Using a diagnostic scan tool, PERFORM the IPC self-test.
  • If DTC P1534:01 is present,
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  • If DTC P1534:01 is not present, the system is operating correctly. The airbag secondary warning chime sounds only when a fault in the airbag warning indicator is present and DTC P1534:01 is recorded.
The airbag secondary warning chime has activated   IPC  
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The Belt-Minder® feature is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BL
The Belt-Minder® cannot be deactivated MyKey® programmed key in use The system is operating correctly. Use an administrator key to disable the Belt-Minder®.
The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BA
The chime always sounds Refer to the Pinpoint Test   GO to Pinpoint Test BB
The chimes only sounds from the IPC Refer to the Pinpoint Test   GO to Pinpoint Test BC
The door ajar warning chime is inoperative
  • Door ajar indication concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
  • If the headlamps on chime sounds, GO to Pinpoint Test AP
  • If the headlamps on chime does not sound,
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The forward collision warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BD
The headlamps on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BE
The ignition-engine on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BF
The key-in-ignition warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BG
The lane keeping aid warning chime is inoperative Refer to the Pinpoint Test

NOTE: The lane keeping aid warning chime only sounds to alert the driver that they have their hands off the steering wheel. Normal alerting is done through steering wheel vibrations, which cannot be felt when the driver's hands are not on the steering wheel.

  GO to Pinpoint Test BH
The lane keeping aid warning chime sounds with the hands on the steering wheel Road conditions Certain road conditions could lead to false activation of the chime.
REFER to: Lane Keeping System - System Operation and Component Description (419-07 Lane Keeping System, Description and Operation).
The memory-stored feedback warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BI
The message center warning chime is inoperative
  • No warnings present
  • IPC
  • With all the doors closed and the ignition OFF, PLACE the ignition ON. Once the IPC has completed the prove-out, OPEN the driver door and VERIFY the message center displays the door ajar RTT indicator and the chime sounds once.
  • If the chime sounds, the system is operating correctly. The message center warning chime only sounds when a new warning is displayed in the message center.
  • If the door ajar message does not display, GO to Pinpoint Test AP
  • If the door ajar message displays and the chime does not sound,
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The parking aid chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AY
The parking brake warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BJ
The perimeter alarm chime is inoperative
  • Perimeter alarm concern
  • IPC
  GO to Pinpoint Test BK
The PRNDL not in park warning chime is inoperative
  • PRNDL indication concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
  • If the headlamps on chime sounds, DIAGNOSE the PRNDL indicator. GO to Pinpoint Test AB
  • If the headlamps on chime does not sound,
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The safety belt warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BL
The service AdvanceTrac® chime is inoperative
  • Stability-traction control concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
  • If the headlamps on chime sounds, DIAGNOSE the stability-traction control indicator. GO to Pinpoint Test AD
  • If the headlamps on chime does not sound,
    Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
The turn signal-hazard on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BM
The turn signal left on chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BM

Pinpoint Tests

The IPC Is Inoperative/Multiple Gauges, Indicators, RTT Indicators, Warnings And Chimes Are Inoperative Or Always On

Normal Operation and Fault Conditions

See IPC component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

The IPC receives a hot at all times voltage from the BCM. The IPC receives the ignition status message for the RUN/START or ACC input from the BCM through the GWM over the HS-CAN3.

Possible Sources

  • Fuse
  • Communication concern
  • GWM
  • IPC

Visual Inspection and Diagnostic Pre-checks

Inspect the BCM fuse 13 (7.5A).


PINPOINT TEST A : THE IPC (INSTRUMENT PANEL CLUSTER) IS INOPERATIVE/MULTIPLE GAUGES, INDICATORS, RTT (RECONFIGURABLE TELLTALE) INDICATORS, WARNINGS AND CHIMES ARE INOPERATIVE OR ALWAYS ON
A1 PERFORM THE NETWORK TEST FOR ALL MODULES
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Do all equipped modules pass the network test?
Yes GO to A2
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

A2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to A3

A3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No INSTALL a new GWM.
REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
TEST the system for normal operation. If the IPC is still inoperative,
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A Virtual Gauge (AWD, Tachometer Or Temperature), Is Inoperative

Normal Operation and Fault Conditions

See AWD Gauge, Tachometer or Temperature Gauge.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

AWD Gauge

  • If the AWD data or vehicle speed messages are missing for 5 seconds or less or if the IPC receives invalid torque data for 5 seconds or less, the IPC defaults the display fill area in front of the front wheels and behind the rear wheels to the last setting based upon the last message received.
  • If the IPC does not receive the AWD data or vehicle speed messages for more than 5 seconds, the IPC defaults the display fill area in front of the front wheels and behind the rear wheels off.

Tachometer

  • If the engine rpm data message is missing for less than 5 seconds, the IPC defaults the tachometer to the last indication state, based upon the last message received.
  • If the engine rpm data message is missing for 5 seconds or longer, the IPC defaults the tachometer to 0 rpm.

Temperature Gauge

  • If the engine coolant temperature data, engine overheat indication request, heater core temperature or engine off temperature data messages are missing for less than 5 seconds, the IPC defaults the temperature gauge to the last indication state, based upon the last message received.
  • If the engine coolant temperature data, engine overheat indication request, heater core temperature or engine off temperature data messages are missing for 5 seconds or longer, the IPC defaults the temperature gauge to the full hot position.

Possible Sources

  • Communication concern
  • BCM concern
  • GWM concern
  • PCM input concern
  • IPC

PINPOINT TEST B : A VIRTUAL GAUGE (AWD (ALL-WHEEL DRIVE) , TACHOMETER OR TEMPERATURE), IS INOPERATIVE
B1 VERIFY THE IPC (INSTRUMENT PANEL CLUSTER) IS SET TO DISPLAY THE GAUGE
  • Ignition ON.
  • NOTE: The IPC and message center navigation can be found in the Owner's Literature. Using the message center controls, make sure the IPC is set to display the gauge in question.

Is the IPC set to display the gauge?
Yes GO to B2
No The virtual gauge is operating correctly. The IPC was not set to display the gauge in question.

B2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to B3

B3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes Refer to the appropriate section in Group 303 for the procedure.
No GO to B4

B4 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to B5

B5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No
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Incorrect Fuel Gauge Indication - Single Sender L-Shaped Fuel Tank


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Fuel Gauge and Fuel Level Sender.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).


  IPC DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0460:11 Fuel Level Sensor "A" Circuit: Circuit Short To Ground A continuous and on-demand DTC that sets in the IPC if the fuel level input is pulled low out of range on the fuel level input circuit indicating a short to ground for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).
P0460:13 Fuel Level Sensor "A" Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the fuel level input is sent high out of range on the fuel level input circuit indicating an open or short to voltage for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).

  PCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0461 Fuel Level Sensor "A" Circuit Range/Performance Sets when the PCM determines the fuel level input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P0462 Fuel Level Sensor "A" Circuit Low Sets in the PCM when the PCM detects a short to ground on the fuel pump assembly signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P0463 Fuel Level Sensor "A" Circuit High Sets in the PCM when the PCM detects an open or a short to voltage on the fuel pump assembly signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P25B0 Fuel Level Sensor "A" Stuck Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P25B2 Fuel Level Sensor "A" or "B" Stuck Sets when the PCM determines the value of either fuel level input signals is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.

Possible Sources

  • Wiring, terminals or connectors
  • Fuel pump assembly
  • Fuel level sender (float and card)
  • Fuel level sensor
  • Fuel tank
  • IPC

Visual Inspection and Diagnostic Pre-checks

Inspect the fuel tank for signs of damage that can affect the float operation inside the tank. For the analog fuel gauge, inspect the gauge needle for signs of binding or damage.


PINPOINT TEST C : INCORRECT FUEL GAUGE INDICATION - SINGLE SENDER L-SHAPED FUEL TANK
NOTE: Following any fuel gauge repairs, remove BCM fuse 13 (7.5A) for one minute then reinstall to reset the fuel gauge timers.
C1 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For DTC P0460:11, GO to C2
For DTC P0460:13, GO to C5
No If equipped with an analog fuel gauge, GO to C9
If not equipped with an analog fuel gauge, GO to C10

C2 CHECK THE FUEL LEVEL INPUT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 .
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:11 can also be present when carrying out this step and should be disregarded at this time. Using a diagnostic scan tool, repeat the IPC on-demand self-test.

Is DTC P0460:13 present?
Yes GO to C11
No GO to C3

C3 CHECK THE FUEL PUMP ASSEMBLY SIGNAL CIRCUIT FOR A SHORT TO GROUND AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to C4
No REPAIR the circuit in question.

C4 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C220-2

Is the resistance greater than 10,000 ohms?
Yes GO to C14
No REPAIR the circuits.

C5 CHECK THE FUEL PUMP ASSEMBLY FOR AN OPEN
  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 .
  • Connect a fused jumper wire:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C3127-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3127-2
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:13 can also be present when carrying out this step and should be disregarded at this time. Using a diagnostic scan tool, repeat the IPC self-test.

Is DTC P0460:11 present?
Yes GO to C11
No GO to C6

C6 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to C7

C7 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP ASSEMBLY
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3127-2

Is the resistance less than 3 ohms?
Yes GO to C8
No REPAIR the circuit.

C8 CHECK THE FUEL LEVEL RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP ASSEMBLY
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-2 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3127-1

Is the resistance less than 3 ohms?
Yes GO to C15
No REPAIR the circuit.

C9 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) FUEL GAUGE ACTIVE COMMAND USING A SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC fuel gauge (FUELLEVEL) active command.
  • Command the fuel gauge from 0% to 25%, 50%, 75% and 100% while observing the fuel gauge.

Does the fuel gauge begin at E (empty), move to approximately 1/4, 1/2, 3/4 and F (full)?
Yes GO to C10
No GO to C15

C10 INSPECT THE FUEL TANK
  • Visually inspect the fuel tank for any damage or deformation.

Is the fuel tank OK?
Yes GO to C11
No VERIFY the fuel level sensor and fuel pump module are OK. INSTALL a new fuel tank. Refer to the appropriate section in Group 310 for the procedure.

C11 CHECK THE FUEL PUMP ASSEMBLY
  • Disconnect and inspect the fuel pump assembly connector.
  • Repair:
    • corrosion (install new connector or terminals-clean module pins)
    • damaged pins-install new terminals/pins
    • pushed-out pins-install new pins as necessary
  • Reconnect the fuel pump assembly connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes GO to C12
No The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.

C12 CHECK THE FUEL PUMP MODULE

NOTE: The fuel pump module resistance measures between 10 ohms ± 2 ohms at the upper stop position and 180 ohms ± 4 ohms at the lower stop position.

  • Remove the fuel pump module.
  • While moving the float arm from the lower stop position to the upper stop position measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    C3127 - Pin 1, component side. Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing C3127 - Pin 2, component side.

Does the resistance slowly decrease from approximately 180 ohms to 10 ohms?
Yes GO to C14
No GO to C13

C13 CHECK THE FUEL PUMP ASSEMBLY FOR CORRECT OPERATION
  • Disconnect the fuel level sender (float and card) input wire from the fuel pump assembly.
  • Measure the resistance between the fuel level sender (float and card) input wire and the fuel level sender (float and card) ground while slowly moving the float arm between the lower and upper stop position.
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    Fuel Level Sensor (Component Side) - Pin 1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Fuel Level Sensor (Component Side) - Pin 2

Does the resistance slowly decrease from approximately 180 ohms at the lower stop to 10 ohms at the upper stop?
Yes INSTALL a new fuel pump assembly. Refer to the appropriate section in Group 310 for the procedure.
No INSTALL a new fuel level sender (float and card). Refer to the appropriate section in Group 310 for the procedure.

C14 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Connect a fused jumper wire:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C3127-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3127-2
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C220-2

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. GO to C15
No REMOVE the fused jumper wire. REPAIR the circuits for high resistance.

C15 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


Incorrect Fuel Gauge Indication - Dual Sender Saddle-Type Fuel Tank


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Fuel Gauge and Fuel Level Sender.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).


  IPC DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0460:11 Fuel Level Sensor "A" Circuit: Circuit Short To Ground A continuous and on-demand DTC that sets in the IPC if the fuel level input is pulled low out of range on the fuel level input circuit indicating a short to ground for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).
P0460:13 Fuel Level Sensor "A" Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the fuel level input is sent high out of range on the fuel level input circuit indicating an open or short to voltage for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).
P1243:06 Second Fuel Pump Fault or Ground Fault: Algorithm Based Failure

NOTE: Normal operation of the fuel delivery system allows the fuel level sensor side of the fuel tank (the side opposite of the fuel filler hose) to have less fuel than the side with the fuel pump assembly (side with the fuel filler hose).

Sets when the IPC detects a low fuel condition on the fuel pump module side (active side) of the fuel tank before the fuel level sensor (passive side) indicates empty. DTC P1243:06 indicates a fuel transfer concern with the fuel transfer tube or the jet pump (part of the fuel pump module).
P1346:11 Fuel Level Sensor "B" Circuit: Circuit Short To Ground A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel level sensor is out of range on the fuel level input circuit with a short to ground for 33 seconds. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P1346:11.
P1346:13 Fuel Level Sensor "B" Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel level sensor is out of range on the fuel level sensor input circuit with an open or short to voltage for 33 seconds. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P1346:13.

  PCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0461 Fuel Level Sensor "A" Circuit Range/Performance Sets when the PCM determines the fuel level input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P0462 Fuel Level Sensor "A" Circuit Low Sets in the PCM when the PCM detects a short to ground on the fuel pump assembly signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P0463 Fuel Level Sensor "A" Circuit High Sets in the PCM when the PCM detects an open or a short to voltage on the fuel pump assembly signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P2065 Fuel Level Sensor B Circuit Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P2066 Fuel Level Sensor "B" Circuit Range/Performance Sets when the PCM determines the fuel level input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P2067 Fuel Level Sensor "B" Circuit Low Sets in the PCM when the PCM detects a short to ground on the fuel level sensor signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P2068 Fuel Level Sensor "B" Circuit High Sets in the PCM when the PCM detects an open or a short to voltage on the fuel level sensor signal circuit based on the messaged input received from the BCM. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P25B0 Fuel Level Sensor "A" Stuck Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P25B1 Fuel Level Sensor "B" Stuck Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.
P25B2 Fuel Level Sensor "A" or "B" Stuck Sets when the PCM determines the value of either fuel level input signals is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC.

Possible Sources

  • Wiring, terminals or connectors
  • Fuel pump assembly
  • Fuel level sender (float and card)
  • Fuel level sensor
  • Fuel tank
  • IPC

Visual Inspection and Diagnostic Pre-checks

Inspect the fuel tank for signs of damage that can affect the float operation inside the tank. For the analog fuel gauge, inspect the gauge needle for signs of binding or damage.


PINPOINT TEST D : INCORRECT FUEL GAUGE INDICATION - DUAL SENDER SADDLE-TYPE FUEL TANK
NOTE: Following any fuel gauge repairs, remove BCM fuse 13 (7.5A) for one minute then reinstall to reset the fuel gauge timers.
D1 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For DTC P0460:11 or P1346:11, GO to D2
For DTC P0460:13 or P1346:13, GO to D6
For DTC P1243:06, GO to D14
No If equipped with an analog fuel gauge, GO to D13
If not equipped with an analog fuel gauge, GO to D14

D2 CHECK THE FUEL INPUT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 (DTC P0460:11).
  • Disconnect Fuel Pump Assembly C3270 (DTC P1346:11).
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:11 or P1346:11 can also be present when carrying out this step and should be disregarded at this time. Using a diagnostic scan tool, repeat the IPC on-demand self-test.

Is DTC P0460:13 or P1346:13 present?
Yes GO to D15
No GO to D3

D3 CHECK THE FUEL PUMP ASSEMBLY AND INTEGRATED FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR A SHORT TO GROUND AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    C220-15 (DTC P0460:11) Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground
    C220-14 (DTC P1346:11) Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Are the resistances greater than 10,000 ohms?
Yes For DTC P0460:11, GO to D4
For DTC P1346:11, GO to D5
No REPAIR the circuit in question.

D4 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C220-2

Is the resistance greater than 10,000 ohms?
Yes GO to D18
No REPAIR the circuits.

D5 CHECK THE INTEGRATED FUEL LEVEL SENSOR SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-14 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C220-1

Is the resistance greater than 10,000 ohms?
Yes GO to D19
No REPAIR the circuits.

D6 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 (DTC P0460:13).
  • Disconnect Fuel Pump Assembly C3270 (DTC P1346:13).
  • Ignition ON.
  • Connect:
    Click to display connectors

      DTC P0460:13


    Lead 1 Measurement / Action Lead 2
      C3127-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3127-2

    Click to display connectors

      DTC P1346:13


    Lead 1 Measurement / Action Lead 2
      C3270-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3270-2
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:13 or P1346:13 can also be present when carrying out this step and should be disregarded at this time. Using a diagnostic scan tool, repeat the IPC self-test.

Is DTC P0460:11 or P1346:11 present?
Yes GO to D15
No REMOVE the fused jumper wire. For DTC P0460:13, GO to D7
REMOVE the fused jumper wire. For DTC P1346:13, GO to D10

D7 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to D8

D8 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP ASSEMBLY
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3127-2

Is the resistance less than 3 ohms?
Yes GO to D9
No REPAIR the circuit.

D9 CHECK THE FUEL LEVEL RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP ASSEMBLY
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-2 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3127-1

Is the resistance less than 3 ohms?
Yes GO to D22
No REPAIR the circuit.

D10 CHECK THE INTEGRATED FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-14 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to D11

D11 CHECK THE INTEGRATED FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE INTEGRATED FUEL LEVEL SENSOR
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-14 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3270-2

Is the resistance less than 3 ohms?
Yes GO to D12
No REPAIR the circuit.

D12 CHECK THE INTEGRATED FUEL LEVEL SENSOR RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE INTEGRATED FUEL LEVEL SENSOR
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3270-1

Is the resistance less than 3 ohms?
Yes GO to D22
No REPAIR the circuit.

D13 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) FUEL GAUGE ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC fuel gauge (FUELLEVEL) active command.
  • Command the fuel gauge from 0% to 25%, 50%, 75% and 100% while observing the fuel gauge.

Does the fuel gauge begin at E (empty), move to approximately 1/4, 1/2, 3/4 and F (full)?
Yes GO to D14
No GO to D22

D14 INSPECT THE FUEL TANK
  • Visually inspect the fuel tank for any damage or deformation.

Is the fuel tank OK?
Yes GO to D15
No INSTALL a new fuel tank. REFER to the appropriate 310-01 section.

D15 CHECK THE FUEL PUMP ASSEMBLY AND INTEGRATED FUEL LEVEL SENSOR
  • Disconnect and inspect the fuel pump assembly and fuel level sensor connectors.
  • Repair:
    • corrosion (install new connector or terminals-clean module pins)
    • damaged pins-install new terminals/pins
    • pushed-out pins-install new pins as necessary
  • Reconnect the fuel pump assembly and fuel level sensor connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes For DTC P0460:11 or DTC P0460:13, GO to D20
For DTC DTC P1346:11 or DTC P1346:13, GO to D21
For all other concerns, GO to D16
No The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.

D16 INSPECT THE FUEL TANK TRANSFER TUBE CONNECTIONS
  • Remove the fuel pump assembly. REFER to the appropriate 310-01 section.
  • Inspect the fuel tank transfer tube, connections, the fuel pump assembly and the integrated fuel level sensor for any damage or deformation.

Are the fuel tank transfer tube, connections, the fuel pump assembly and the integrated fuel level sensor OK?
Yes GO to D17
No INSTALL a new fuel tank or fuel pump assembly as necessary. REFER to the appropriate 310-01 section.

D17 CHECK THE FUEL PUMP ASSEMBLY
  • Remove the fuel pump assembly. REFER to the appropriate 310-01 section.
  • NOTE: The fuel resistance measures between 10 ohms ± 2 ohms at the upper stop position and 180 ohms ± 2 ohms at the lower stop position. Measure the resistance between the fuel pump assembly while slowly moving the float arm from the lower stop to the upper stop position.
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    Fuel Level Sender (Component Side) - Pin 1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Fuel Level Sender (Component Side) - Pin 2

Does the resistance slowly decrease from approximately 180 ohms ± 2 ohms at the lower stop position and 10 ohms ± 2 ohms at the upper stop?
Yes GO to D18
No GO to D20

D18 CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Connect:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C3127-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3127-2
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-15 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C220-2

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. GO to D19
No REMOVE the fused jumper wire. REPAIR the circuits for high resistance.

D19 CHECK THE INTEGRATED FUEL LEVEL SENSOR SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Connect:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C3270-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C3270-2
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-14 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C220-1

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. GO to D22
No REMOVE the fused jumper wire. REPAIR the circuits for high resistance.

D20 CHECK THE FUEL PUMP ASSEMBLY AND THE FUEL LEVEL SENDER FOR CORRECT OPERATION
  • Remove the fuel pump assembly. REFER to the appropriate 310-01 section.
  • Disconnect the fuel level sender (float and card) input wire from the fuel pump assembly.
  • NOTE: The fuel resistance measures between 10 ohms ± 1 ohm at the upper stop position and 180 ohms ± 2 ohms at the lower stop position. Measure the resistance between the fuel level sender (float and card) input wire and the fuel level sender (float and card) ground while slowly moving the float arm from the lower stop to the upper stop position.
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    Fuel Level Sensor (Component Side) - Pin 1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Fuel Level Sensor (Component Side) - Pin 2

Does the resistance slowly decrease from approximately 180 ohms ± 2 ohms at the lower stop to 10 ohms ± 1 ohm at the upper stop?
Yes GO to D21
No INSTALL a new fuel level sender (float and card). REFER to the appropriate 310-01 section.

D21 CHECK THE INTEGRATED FUEL LEVEL SENSOR FOR CORRECT OPERATION
  • Disconnect the integrated fuel level sensor in-line connector (if not disconnected during removal of the fuel pump assembly).
  • Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing
  • NOTE: The fuel resistance measures between 10 ohms ± 1 ohm at the upper stop position and 180 ohms ± 2 ohms at the lower stop position. Measure the resistance at the integrated fuel level sensor in-line connector.
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    Integrated Fuel Level Sensor (Fuel Tank Side) - Pin 1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Integrated Fuel Level Sensor (Fuel Tank Side) - Pin 2

Is the resistance between 10 ohms ± 1 ohm at the upper stop position and 180 ohms ± 2 ohms at the lower stop position?
Yes INSTALL a new fuel pump assembly. REFER to the appropriate 310-01 section.
No INSTALL a new fuel tank. REFER to the appropriate 310-01 section.

D22 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Speedometer Is Inoperative

Normal Operation and Fault Conditions

See Speedometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the vehicle speed message is missing or invalid for 5 seconds or longer, the IPC defaults the speedometer to 0 km/h (0 mph).

Possible Sources

  • Communication concern
  • ABS input concern
  • PCM concern
  • IPC

PINPOINT TEST E : THE SPEEDOMETER IS INOPERATIVE
E1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to E2

E2 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to E3

E3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to E4

E4 PERFORM THE SPEEDOMETER ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC speedometer (SPDOMETER) PID.
  • Command the speedometer on and off while monitoring the speedometer.

Does the speed begin at 0 km/h (0 mph) move to 257 km/h (160 mph) and return to 0 km/h (0 mph)?
Yes DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


Incorrect Speedometer Indication

Normal Operation and Fault Conditions

See Speedometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the vehicle speed message is missing or invalid for less than 5 seconds, the IPC defaults the speedometer to the last indication state, based upon the last message received.

Possible Sources

  • Tire size configuration
  • ABS input concern
  • IPC

Visual Inspection and Diagnostic Pre-checks

  • Verify the tire size on the vehicle matches the tire size listed on the vehicle certification label.
    REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).
  • Verify the IPC applique is the original Ford equipped applique. An aftermarket installed applique can cause the speedometer or tachometer to be incorrectly calibrated or the neddle to potentially stick or bind. Reference General Service Bulletin (GSB) Instrument Panel Cluster Mask/Lens Warrantable Versus Non-Warrantable Conditions.

PINPOINT TEST F : INCORRECT SPEEDOMETER INDICATION
F1 CHECK THE TIRE SIZE CONFIGURATION
  • Ignition ON.
  • Using a diagnostic scan tool, view Module Programming for the programmed tire size.
  • NOTE: The correct tire size can be found on the vehicle certification label. Verify the size of the tires installed on the vehicle matches the vehicle configuration and the vehicle certification label.
    REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).

Is the tire size correct and is the tire size correctly configured?
Yes GO to F2
No INSTALL the correct size tires or CONFIGURE the correct tire size as required.

F2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to F3

F3 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to F4

F4 PERFORM THE SPEEDOMETER ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC speedometer (SPDOMETER) PID.
  • Command the speedometer in 10% increments while monitoring the speedometer. The speed indicated should increase in increments of approximately 26 km/h (16 mph) for each 10% change.
    Command Indication Range
    10% (26 km/h [16 mph]) 26-27 km/h (16-17 mph)
    20% (51 km/h [32 mph]) 50-55 km/h (31-34 mph)
    30% (77 km/h [48 mph]) 76-82 km/h (47-51 mph)
    40% (103 km/h [64 mph]) 100-109 km/h (62-68 mph)
    50% (129 km/h [80 mph]) 126-138 km/h (78-86 mph)
    60% (154 km/h [96 mph]) 150-166 km/h (93-103 mph)
    70% (180 km/h [112 mph]) 175-193 km/h (109-120 mph)
    80% (206 km/h [128 mph]) 200-220 km/h (124-137 mph)
    90% (232 km/h [144 mph]) 225-248 km/h (140-154 mph)
    100% (257 km/h [160 mph]) 249-275 km/h (155-171 mph)

Does the speedometer increase within the specified range?
Yes GO to F5
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

F5 CHECK THE PCM (POWERTRAIN CONTROL MODULE) VEHICLE SPEED PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the PCM vehicle speed (VSS) PID while driving the vehicle at 32 km/h (20 mph), 64 km/h (40 mph) and 97 km/h (60 mph).

Does the speedometer indicate between 31-34 km/h (19-21 mph), 63-69 km/h (39-43 mph) and 93-103 km/h (58-64 mph) at the 3 PCM PID values?
Yes GO to F6
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

F6 OBSERVE THE SPEEDOMETER OPERATION
  • Observe the speedometer while operating at various speeds and stopping frequently.

Does the speedometer begin at 0 km/h (0 mph) and fully return to the 0 km/h (0 mph) position when the vehicle is stopped?
Yes The speedometer is operating correctly at this time.
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


The Odometer Is Inoperative

Normal Operation and Fault Conditions

See Odometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the odometer count message is missing from the PCM for 5 seconds or longer, the IPC defaults the odometer display to all dashes (------).

If the odometer count message is deemed invalid by the IPC, the IPC defaults the odometer display to all dashes (------). If the NVM becomes corrupted or if any NVM failure occurs, odometer displays ERROR.

Possible Sources

  • Communication concern
  • PCM concern
  • IPC

PINPOINT TEST G : THE ODOMETER IS INOPERATIVE
G1 CHECK FOR CORRUPTED NON-VOLATILE MEMORY (NVM)
  • Ignition ON.
  • Observe the message center display area.

Does the odometer display ERROR?
Yes
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No GO to G2

G2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to G3

G3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.


The Analog Tachometer Is Inoperative

Normal Operation and Fault Conditions

See Tachometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the IPC does not receive the engine rpm data from the PCM for more than 5 seconds, the IPC defaults the tachometer to 0 rpm.

Possible Sources

  • Communication concern
  • PCM
  • GWM
  • IPC

PINPOINT TEST H : THE ANALOG TACHOMETER IS INOPERATIVE
H1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to H2

H2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to H3

H3 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC tachometer (TACH_IND) PID.
  • NOTE: Make sure to set the diagnostic scan tool to 0 rpm before beginning this step. Command the tachometer in 10% increments while monitoring the tachometer.

Does the tachometer increase approximately 800 rpm with each 10% increment?
Yes DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
No
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Incorrect Analog Tachometer Indication

Normal Operation and Fault Conditions

See Tachometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the rpm data is missing for 5 seconds or less or if the IPC receives invalid rpm data for 5 seconds or less, the IPC defaults the tachometer to the last setting, based upon the last good message received. If the engine rpm message is missing or invalid for 5 seconds or less, the gauge can appear to momentarily freeze or become erratic.

Possible Sources

  • PCM input concern
  • IPC

Visual Inspection and Diagnostic Pre-checks

Verify the IPC applique is the original Ford equipped applique. An aftermarket installed applique can cause the speedometer or tachometer to be incorrectly calibrated or the neddle to potentially stick or bind. Reference General Service Bulletin (GSB) Instrument Panel Cluster Mask/Lens Warrantable Versus Non-Warrantable Conditions.


PINPOINT TEST I : INCORRECT ANALOG TACHOMETER INDICATION
I1 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to I2

I2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to I3

I3 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC tachometer (TACH_IND) PID.
  • NOTE: Make sure to set the diagnostic scan tool to 0 rpm before beginning this step. Command the tachometer in 10% increments while monitoring the tachometer.

Does the tachometer increase approximately 800 rpm with each 10% increment?
Yes GO to I4
No
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I4 CHECK THE PCM (POWERTRAIN CONTROL MODULE) RPM PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Select the PCM rpm PID (RPM).
  • Set the PID to run the engine at 1,000, 1,500, 2,000 and 2,500 rpm.

Does the tachometer indication range between 944-1,056 at 1,000 rpm, 1,444-1,556 rpm at 1,500 rpm, 1,944-2,056 rpm at 2,000 rpm and 2,444-2,556 rpm at 2,500 rpm?
Yes The tachometer is operating correctly at this time.
No
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The Analog Temperature Gauge Is Inoperative

Normal Operation and Fault Conditions

See Temperature Gauge.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the IPC does not receive the engine coolant temperature message or if the engine coolant temperature message is deemed invalid from the PCM for more than 5 seconds, the IPC defaults the temperature gauge to cold (C).

Possible Sources

  • Communication concern
  • PCM
  • GWM
  • IPC

PINPOINT TEST J : THE ANALOG TEMPERATURE GAUGE IS INOPERATIVE
J1 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to J2

J2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to J3

J3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to J4

J4 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC temperature gauge (ENGCOOLNT) PID.
  • NOTE: Make sure to set the diagnostic scan tool to 0 or full cold before beginning this step. Command the temperature gauge on and off while monitoring the temperature gauge.

Does the temperature gauge start at cold (C), move to full hot (H) and return to cold (C)?
Yes INSTALL a new GWM.
REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If the temperature gauge is still inoperative,
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No
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Incorrect Analog Temperature Gauge Indication

Normal Operation and Fault Conditions

See Temperature Gauge.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine coolant temperature message is missing for 5 seconds or less or if the IPC receives invalid engine temperature data for 5 seconds or less, the IPC defaults the temperature gauge to the last setting, based upon the last known good temperature status message.

Possible Sources

  • Engine cooling system concern
  • PCM input concern
  • IPC

Visual Inspection and Diagnostic Pre-checks

Verify the IPC applique is the original Ford equipped applique. An aftermarket installed applique can cause the speedometer or tachometer to be incorrectly calibrated or the neddle to potentially stick or bind. Reference General Service Bulletin (GSB) Instrument Panel Cluster Mask/Lens Warrantable Versus Non-Warrantable Conditions.


PINPOINT TEST K : INCORRECT ANALOG TEMPERATURE GAUGE INDICATION
K1 CHECK FOR CORRECT OPERATION OF THE COOLING SYSTEM
  • Ignition ON.
  • Verify that the engine cooling system and thermostat are functioning correctly.

Does the engine cooling system and thermostat operate correctly?
Yes GO to K2
No Refer to the appropriate section in Group 303 for the procedure.

K2 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to K3

K3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to K4

K4 CARRY OUT THE TEMPERATURE GAUGE ACTIVE COMMAND USING THE DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC temperature gauge (ENGCOOLNT) PID.
  • NOTE: Make sure to set the scan tool to 0 or full cold before beginning this step. Command the temperature gauge as follows:
    Command Indication Range
    0% (under 38° C [100° F]) Full cold (C)
    15% (60° C [140° F]) Beginning of the normal range
    45% (823° C [180° F]-110° C [230° F]) Center of the gauge
    85% (120° C [248° F]) End of the normal range
    95% (123° C [255° F]) Hot (H) (red line)

Does the temperature gauge operate according to the above specifications?
Yes GO to K5
No
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K5 CHECK THE PCM (POWERTRAIN CONTROL MODULE) TEMPERATURE PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Start the engine.
  • Select the PCM temperature PID (CHT).
  • With the engine running and temperature increasing, monitor the PCM temperature PID.

Does the PCM PID agree with the temperature gauge indication?
Yes The temperature gauge is operating correctly at this time.
No
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The ABS Warning Indicator Is Never Or Always On

See ABS Warning Indicator and ABS/Brake/Stability-Traction Control System Indication.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Normal Operation and Fault Conditions

If the ABS warning indicator request message is missing for less than 5 seconds, the IPC defaults the ABS warning indicator to its last indication state (on or off), based upon the last message received.

If the ABS warning indicator request message is missing for 5 seconds or longer, the IPC defaults the ABS warning indicator on.

Possible Sources

  • Communication concern
  • ABS concern
  • GWM concern
  • IPC

PINPOINT TEST L : THE ABS (ANTI-LOCK BRAKE SYSTEM) WARNING INDICATOR IS NEVER OR ALWAYS ON
L1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to L2

L2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC ABS warning indicator (ABS_LAMP) PID.
  • Command the ABS warning indicator on then off. Observe the ABS warning indicator.

Does the ABS warning indicator turn on when commanded on and turn off when commanded off?
Yes GO to L3
No
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L3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the ABS warning indicator is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (ABS).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test. If the ABS warning indicator is never on, the system is operating correctly.


The Airbag Warning Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Airbag Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the airbag indicator lamp request message is missing for less than 5 seconds, the IPC defaults the airbag warning indicator to its last indication state (on or off), based upon the last message received.

If the airbag indicator lamp request message is missing for 5 seconds or longer, the IPC defaults the airbag warning indicator on.

Possible Sources

  • Communication concern
  • SRS concern
  • GWM concern
  • IPC

PINPOINT TEST M : THE AIRBAG WARNING INDICATOR IS NEVER OR ALWAYS ON
M1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to M2

M2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to M3

M3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC airbag warning indicator (AIRBAG_LMP) PID.
  • Command the airbag warning indicator on then off. Observe the airbag warning indicator.

Does the airbag warning indicator turn on when commanded on and turn off when commanded off?
Yes If the airbag warning indicator is never on, the system is operating correctly.
If the airbag warning indicator is always on, DIAGNOSE the SRS.
REFER to: Seatbelt Systems (501-20A Seatbelt Systems, Diagnosis and Testing).
No
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The Auto Stop-Start Indicator Is Never Or Always On (Mid-Level IPC Only)

Normal Operation and Fault Conditions

See Auto Stop-Start Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the stop/start indicator request message is missing for less than 5 seconds, the IPC defaults the auto stop-start warning indicator to its last indication state (on or off), based upon the last message received.

If the stop/start indicator request message is missing for 5 seconds or longer, the IPC defaults the stop/start indicator off.

Possible Sources

  • Communication concern
  • PCM concern
  • IPC

PINPOINT TEST N : THE AUTO STOP-START INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL IPC (INSTRUMENT PANEL CLUSTER) ONLY)
N1 VERIFY THE AUTO STOP-START SWITCH STATUS INDICATOR ILLUMINATION FUNCTION
  • Ignition ON.
  • Depress the auto stop-start momentary contact switch and verify illumination of the status indicator in the switch.

Does the switch illuminate when pressed and turn off when pressed again?
Yes GO to N2
No DIAGNOSE the auto stop-start switch. Refer to the appropriate section in Group 415 for the procedure.

N2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to N3

N3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to N4

N4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to N5

N5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC all lamps (ALL_LAMP) PID.
  • Command all the indicators on then off. Observe the auto stop-start indicator.

Does the auto stop-start indicator turn on when commanded on and turn off when commanded off?
Yes DIAGNOSE the auto stop-start system.
REFER to: Starting System (303-06A Starting System - 1.5L EcoBoost (118kW/160PS) – I4, Diagnosis and Testing).
No
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The Brake Warning Indicator is Never On


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Brake Warning Indicator and ABS/Brake/Stability-Traction Control System Indication descriptions and see Brake Fluid Level Switch component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the brake (red) warning indicator request, brake warning indicator request or red brake warning indicator request messages are missing or invalid for less than 5 seconds, the IPC defaults the ABS warning indicator to the last indication state (on or off), based upon the last message received.

Possible Sources

  • Brake fluid level switch
  • Parking brake system concern
  • BCM
  • IPC

Visual Inspection and Diagnostic Pre-checks

Inspect the:

  • brake fluid level switch for signs of any external damage.
  • wiring harness for signs of a pinched harness causing a shorted circuit.

PINPOINT TEST O : THE BRAKE WARNING INDICATOR IS NEVER ON
O1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC brake warning indicator (PBA_LMP) PID.
  • Command the brake warning indicator on then off. Observe the brake warning indicator.

Does the brake warning indicator turn on when commanded on and turn off when commanded off?
Yes GO to O2
No
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O2 DETERMINE IF THE BRAKE WARNING INDICATOR OPERATES WITH THE PARKING BRAKE APPLIED
  • Apply the parking brake while monitoring the brake warning indicator.

Does the brake warning indicator illuminate?
Yes GO to O5
No GO to O3

O3 CHECK THE PARKING BRAKE SYSTEM OPERATION
  • Apply the parking brake.

Does the parking brake system apply the rear parking brakes?
Yes GO to O4
No
REFER to: Parking Brake (206-05 Parking Brake and Actuation, Diagnosis and Testing).

O4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new GWM.
REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal operation. If the brake warning indicator still does not operate with the parking brake applied,
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O5 CHECK THE BRAKE FLUID LEVEL SWITCH OPERATION
  • Ignition OFF.
  • Disconnect Brake Fluid Level Switch C124 .
  • Ignition ON.
  • Wait one minute.

Does the brake warning indicator illuminate?
Yes VERIFY the brake fluid level is low enough to turn on the brake warning indicator or has been reported low enough to turn on the brake warning indicator. If the brake fluid level is currently low or has been reported low, INSTALL a new brake fluid reservoir.
REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation). If the brake fluid level is not currently low or has not been reported low, the system is operating correctly at this time.
No GO to O6

O6 CHECK THE BRAKE FLUID LEVEL SWITCH FOR SHORT TO GROUND AT THE BRAKE FLUID LEVEL SWITCH
  • Ignition OFF.
  • Disconnect BCM C2280C .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C124-2 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to O7
No REPAIR the circuit.

O7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
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No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Brake Warning Indicator is Always On


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Brake Warning Indicator and ABS/Brake/Stability-Traction Control System Indication descriptions and see Brake Fluid Level Switch component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the brake (red) warning indicator request, brake warning indicator request or red brake warning indicator request messages are missing for 5 seconds longer, the IPC defaults the brake warning indicator on.


  BCM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B1048:01 Brake Fluid Level Switch: General Electrical Failure A continuous and on-demand DTC that sets in the BCM when the BCM detects an open on the brake fluid level switch input.
B1048:7B Brake Fluid Level Switch: Low Fluid Level An on-demand DTC that sets in the BCM if the BCM detects a low brake fluid level input from the brake fluid level switch.

Possible Sources

  • Wiring, terminals or connectors
  • Brake fluid level switch
  • Parking brake position switch
  • Communication concern
  • ABS concern
  • BCM
  • IPC

Visual Inspection and Diagnostic Pre-checks

Inspect the:

  • base brake system and the parking brake system for correct operation.
  • brake fluid level switch connection and check for signs of connector terminal damage, corrosion or pushed-out pins.
  • brake fluid level switch wiring for signs of a cut or opened circuit.
  • brake fluid level switch for signs of any external damage.

PINPOINT TEST P : THE BRAKE WARNING INDICATOR IS ALWAYS ON
P1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to P2

P2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For DTC B1048:01, GO to P5
For DTC B1048:7B, VERIFY the brake fluid level is low. If the brake fluid level is low, CORRECT the low brake fluid condition.
REFER to: Hydraulic Brake Actuation (206-06 Hydraulic Brake Actuation, Diagnosis and Testing).
If the brake fluid level is not low, INSTALL a new brake fluid reservoir. REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation). For all other Diagnostic Trouble Codes (DTCs),
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to P3

P3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to P4

P4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

P5 CHECK THE BRAKE FLUID LEVEL SWITCH
  • Ignition OFF.
  • Disconnect Brake Fluid Level Switch C124 .
  • Connect a fused jumper wire:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C124-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C124-2
  • Ignition ON.

Does the brake warning indicator turn on?
Yes REMOVE the fused jumper wire. INSTALL a new brake fluid reservoir.
REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation).
No REMOVE the fuse jumper wire. GO to P6

P6 CHECK THE BRAKE FLUID LEVEL SWITCH GROUND CIRCUIT FOR AN OPEN AT THE BRAKE FLUID LEVEL SWITCH
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C124-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to P7
No REPAIR the circuit.

P7 CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR AN OPEN BETWEEN THE BCM (BODY CONTROL MODULE) AND THE BRAKE FLUID LEVEL SWITCH
  • Disconnect BCM C2280C .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280C-28 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C124-2

Is the resistance less than 3 ohms?
Yes GO to P8
No REPAIR the circuit.

P8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
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No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Charging System Warning Indicator Is Never Or Always On (Base IPC Only)

Normal Operation and Fault Conditions

See Charging System Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the charging system indication request message is missing for less than 5 seconds, the IPC defaults the charging system warning indicator to the last indication state (on or off), based upon on the last message received.

If the charging system indication request message is missing for 5 seconds or longer, the IPC defaults the charging system warning indicator on.

Possible Sources

  • Charging system concern
  • Communication concern
  • BCM concern
  • IPC

PINPOINT TEST Q : THE CHARGING SYSTEM WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER) ONLY)
Q1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC charging system warning indicator (CHARGE_LMP) PID.
  • Command the charging system warning indicator on then off. Observe the charging system warning indicator.

Does the charging system warning indicator turn on when commanded on and turn off when commanded off?
Yes GO to Q2
No
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Q2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to Q3

Q3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to Q4

Q4 CHECK THE CHARGING SYSTEM OPERATION
  • Check the charging system operation.

Does the charging system operate correctly?
Yes If the charging system warning indicator is never on, the system is operating correctly at this time.
If the charging system warning indicator is always on, DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).


The Doo, Hood Or Luggage Compartment Lid Ajar Warning Indicator Is Never Or Always On (Base IPC Only)


Refer to Wiring Diagrams Cell 89 for schematic and connector information.

Normal Operation and Fault Conditions

See Door Ajar Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the door ajar status message is missing for less than 5 seconds, the IPC defaults the door ajar warning indicator to the last indication state (on or off), based upon the last message received.

If the door ajar status message is missing for 5 seconds or longer, the IPC defaults the door ajar warning indicator off.


  BCM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B1178:01 Boot/Trunk Ajar Switch: General Electrical Failure An on-demand DTC that sets in the BCM if the BCM detects an open on the luggage compartment lid ajar input.

Possible Sources

  • Wiring, terminals or connectors
  • Interior lighting concern
  • Luggage compartment lid ajar switch (part of the luggage compartment lid latch)
  • Communication concern
  • BCM concern
  • IPC

PINPOINT TEST R : THE DOOR, HOOD OR LUGGAGE COMPARTMENT LID AJAR WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER) ONLY)
R1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC door ajar warning indicator (DOOR_AJAR) PID.
  • Command the door ajar warning indicator on then off. Observe the door ajar warning indicator.

Does the door ajar warning indicator turn on when commanded on and turn off when commanded off?
Yes GO to R2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

R2 CHECK THE INTERIOR LIGHTING OPERATION
  • Open and close each door while monitoring the interior lamps.

Do the interior lamps operate correctly with each door?
Yes GO to R3
No
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).

R3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to R4

R4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to R5

R5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For DTC B1178:01, GO to R6
For all other Diagnostic Trouble Codes (DTCs),
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No For a door ajar indication concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test. For the luggage compartment lid ajar indication, GO to R10
For a hood ajar indication concern, DIAGNOSE the perimeter alarm doesn't arm from the hood (inoperative condition) and any hood ajar switch related BCM Diagnostic Trouble Codes (DTCs) (always on condition).
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).

R6 CHECK THE LUGGAGE COMPARTMENT LID AJAR INPUT CIRCUIT FOR AN OPEN AT THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • NOTE: Make sure the luggage compartment lid is fully closed before proceeding with this test step. Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to R12
No GO to R7

R7 BYPASS THE LUGGAGE COMPARTMENT LID AJAR SWITCH AND CHECK FOR OPEN AT THE BCM (BODY CONTROL MODULE)
  • Disconnect Luggage Compartment Lid Latch C4424 .
  • Connect a fused jumper wire:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C4424-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C4424-4
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. INSTALL a new luggage compartment latch.
REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No REMOVE the fused jumper wire. GO to R8

R8 CHECK THE LUGGAGE COMPARTMENT LID LATCH GROUND CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4424-4 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to R9
No REPAIR the circuit.

R9 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR AN OPEN BETWEEN THE BCM (BODY CONTROL MODULE) AND THE LUGGAGE COMPARTMENT LID LATCH
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C4424-1

Is the resistance less than 3 ohms?
Yes GO to R12
No REPAIR the circuit.

R10 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Open the luggage compartment lid.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to R12
No GO to R11

R11 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE) WITH THE LUGGAGE COMPARTMENT LID LATCH DISCONNECTED
  • Disconnect Luggage Compartment Lid Latch C4424 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes INSTALL a new luggage compartment lid latch.
REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No REPAIR the circuit.

R12 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Grade Assist Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Grade Assist Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Grade assist function concern
  • PCM
  • GWM concern
  • IPC

PINPOINT TEST S : THE GRADE ASSIST INDICATOR IS NEVER OR ALWAYS ON
S1 VERIFY THE OPERATION OF THE GRADE ASSIST FUNCTION
  • Verify the grade assist function operates when engaged and turns off when disengaged.

Does the grade assist function operate correctly?
Yes GO to S2
No
REFER to: External Controls (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).

S2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GWM (GATEWAY MODULE A) SELF-TEST
  • Using a scan tool, perform the GWM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to S3

S3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to S4

S4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE) MODULE SELF-TEST
  • Using a scan tool, perform the PCM module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to S5

S5 CHECK THE GRADE ASSIST INDICATOR USING THE DEALER TEST MODE
  • Ignition OFF.
  • Enter the Dealer Test Mode. Enter the Dealer Test Mode.
    REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
  • Scroll to LED test.
  • Monitor the grade assist indicator.

Does the grade assist indicator illuminate?
Yes
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
TEST the system for normal operation. If the grade assist indicator remains always on, INSTALL a new IPC.
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No INSTALL a new IPC.
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


The LH- RH Turn Signal, Fog Lamp Or High Beam Indicator Is Never or Always On

Normal Operation and Fault Conditions

See LH- RH Turn Signal Indicator, Fog Lamp Indicator Or High Beam Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the turn indication data, fog lamp indicator or high beam status message is missing for less than 5 seconds, the IPC defaults the turn signal, fog lamp or high beam indicator to its last indication state (on or off), based upon the last message received.

If the turn indication data, fog lamp indicator or high beam status message is missing for 5 seconds or longer, the IPC defaults the turn signal, fog lamp or high beam indicator off.

Possible Sources

  • Turn signal concern
  • Fog lamp concern
  • High beam concern
  • Communication concern
  • BCM concern
  • IPC

PINPOINT TEST T : THE LH (LEFT-HAND) - RH (RIGHT-HAND) TURN SIGNAL, FOG LAMP OR HIGH BEAM INDICATOR IS NEVER OR ALWAYS ON
T1 DETERMINE THE FAULT CONDITION
  • Ignition ON.
  • Check the operation of the high beams, fog lamps or turn signals.

Do the high beams, fog lamps or turn signals operate correctly?
Yes GO to T2
No For high beams,
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing). For fog lamps,
REFER to: Fog Lamps (417-01 Exterior Lighting, Diagnosis and Testing). For turn signals,
REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

T2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to T3

T3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No For the LH or RH turn indicator, GO to T4
For the fog lamp indicator, GO to T5
For the high beam indicator, GO to T6

T4 CHECK THE LH (LEFT-HAND) AND RH (RIGHT-HAND) TURN INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC RH or LH turn signal indicator (RH_TURN_L) or (LH_TURN_L) PID.
  • Command the RH or LH turn signal indicator on and off while observing the RH or LH turn signal indicator.

Does the RH or LH turn signal indicator illuminate when commanded on and turn off when commanded off?
Yes DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

T5 CHECK THE FOG LAMP INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC fog lamp indicator (F_FOG_IND) PID.

Does the fog lamp indicator illuminate when commanded on and turn off when commanded off?
Yes DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

T6 CHECK THE HIGH BEAM INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC high beam indicator (HIGH_BEAM) PID.
  • Command the high beam indicator on and off while observing the high beam indicator.

Does the high beam indicator illuminate when commanded on and turn off when commanded off?
Yes DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


The Low Fuel Message Warning Indicator Is Never Or Always On (Base IPC Only)

Normal Operation and Fault Conditions

See Low Fuel Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Fuel gauge concern
  • IPC

Visual Inspection And Diagnostic Pre-checks

If the low fuel indicator is never on, verify the DTE is less than 50 km (30 miles) DTE (without MyKey® key) or 80 km (50 miles) DTE (with MyKey® key) before beginning diagnostics.

If the low fuel indicator is always on, verify the DTE is greater than 50 km (30 miles) DTE (without MyKey® key) or 80 km (50 miles) DTE (with MyKey® key) before beginning diagnostics.


PINPOINT TEST U : THE LOW FUEL WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER) ONLY)
U1 VERIFY THE OPERATION OF THE FUEL GAUGE
  • Ignition ON.
  • Verify the fuel gauge operates correctly and there are no customer concerns with the fuel gauge.

Does the fuel gauge operate correctly without any customer concerns related to fuel gauge indication?
Yes GO to U2
No GO to Pinpoint Test C

U2 CONFIRM THE CURRENT FUEL LEVEL
  • Enter the Dealer Test Mode.
    REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
  • Scroll to the Inst Fuel1 display.

Does the FLPM (second value) indicate 104 or less with an administrator key or between 104 and 164 with a MyKey® programmed key?
Yes If the low fuel warning indicator is always on, the system is operating correctly at this time based on the current fuel level. Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No If the low fuel warning indicator is always on,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test. If the low fuel warning indicator is never on, the system is operating correctly at this time based on the current fuel level.


The Low Oil Pressure Warning Indicator Is Never Or Always On (Base IPC (1.5L and 2.5L)


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Oil Pressure Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the IPC fails to receive the oil pressure warning indicator request for less than 5 seconds, the IPC defaults the low oil pressure warning indicator to the last state (on or off), based upon the last message received.

If the IPC fails to receive the oil pressure warning indicator request for 5 seconds or longer, the IPC defaults the low oil pressure warning indicator on.

Visual Inspection and Diagnostic Pre-checks

Inspect the:

  • engine for noise or other symptom indicating a base engine or low engine oil pressure concern.
  • engine oil pressure switch for signs of external damage.
  • engine oil pressure switch connector for signs of corrosion
  • harness for damage indicating an open or short to ground.

PINPOINT TEST V : THE LOW OIL PRESSURE WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER) (1.5L AND 2.5L)
V1 CHECK THE LOW OIL PRESSURE WARNING INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC low oil pressure warning indicator (OIL_P_L) PID.

Does the low oil pressure warning indicator illuminate when commanded on and turn off when commanded off?
Yes GO to V2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

V2 CHECK THE TACHOMETER OPERATION
  • Start the engine.
  • Verify the tachometer operates.

Does the tachometer operate?
Yes GO to V3
No GO to Pinpoint Test H

V3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No For an inoperative oil pressure warning indicator, GO to V4
For an always on oil pressure warning indicator, GO to V6

V4 CHECK FOR A STUCK CLOSED ENGINE OIL PRESSURE SWITCH
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Switch C103 (1.5L).
  • Disconnect Engine Oil Pressure Switch C1642 (2.5L).
  • Ignition ON.
  • Observe the low oil pressure warning indicator.

Does the low oil pressure warning indicator turn on?
Yes INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.
No GO to V5

V5 CHECK THE OIL PRESSURE INPUT CIRCUIT FOR A SHORT TO GROUND AT THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition OFF.
  • Disconnect PCM C1915E (1.5L).
  • Disconnect PCM C1551E (2.5L).
  • Ignition ON.
  • Measure:
    Click to display connectors

      1.5L (Automatic)


    Positive Lead Measurement / Action Negative Lead
      C1915E-9 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (Manual)


    Positive Lead Measurement / Action Negative Lead
      C1915E-42 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (China)


    Positive Lead Measurement / Action Negative Lead
      C1915E-49 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.5L


    Positive Lead Measurement / Action Negative Lead
      C1551E-25 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to V11
No REPAIR the circuit.

V6 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to V7

V7 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to V8

V8 CHECK FOR A STUCK OPEN ENGINE OIL PRESSURE SWITCH
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Switch C103 (1.5L).
  • Disconnect Engine Oil Pressure Switch C1642 (2.5L).
  • Connect a fused jumper wire:
    Click to display connectors

      1.5L (Automatic)


    Positive Lead Measurement / Action Negative Lead
      C1915E-9 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (Manual)


    Positive Lead Measurement / Action Negative Lead
      C1915E-42 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (China)


    Positive Lead Measurement / Action Negative Lead
      C1915E-49 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.5L


    Positive Lead Measurement / Action Negative Lead
      C1551E-25 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground
  • Ignition ON.
  • Observe the low oil pressure warning indicator.

Does the low oil pressure indicator turn off?
Yes REMOVE the fused jumper wire. GO to V9
No LEAVE the jumper wire connected. GO to V10

V9 CHECK THE OIL PRESSURE
  • Test the engine for low oil pressure.

Was a low oil pressure concern detected?
Yes REPAIR the low oil pressure concern.
No INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.

V10 CHECK THE ENGINE OIL PRESSURE INPUT CIRCUIT FOR AN OPEN AT THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition OFF.
  • Disconnect PCM C1915E (1.5L).
  • Disconnect PCM C1551E (2.5L).
  • Measure:
    Click to display connectors

      1.5L (Automatic)


    Positive Lead Measurement / Action Negative Lead
      C1915E-9 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (Manual)


    Positive Lead Measurement / Action Negative Lead
      C1915E-42 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (China)


    Positive Lead Measurement / Action Negative Lead
      C1915E-49 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.5L


    Positive Lead Measurement / Action Negative Lead
      C1551E-25 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. GO to V11
No REMOVE the fused jumper wire. REPAIR the circuit.

V11 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Low Oil Pressure Warning Indicator Is Never Or Always On (Base IPC (2.0L and 2.7L Engines)


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Oil Pressure Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine rpm data or oil pressure warning message is missing for less than 5 seconds, the IPC defaults the low oil pressure warning indicator to the last state (on or off), based upon the last message received.

If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low oil pressure warning indicator on.


  DTC Chart - PCM


DTC Description Fault Trigger Conditions
P0521 Engine Oil Pressure Sensor/Switch "A" Circuit Range/Performance Sets in the PCM when the PCM detects signal variation outside of the module parameters on the hardwired input from the oil pressure sensor.
P0522 Engine Oil Pressure Sensor/Switch "A" Circuit Low Sets in the PCM when the PCM detects a short to ground on the hardwired input from the oil pressure sensor.
P0523 Engine Oil Pressure Sensor/Switch "A" Circuit High Sets in the PCM when the PCM detects an open on the hardwired input from the oil pressure sensor.
P0524 Engine Oil Pressure Too Low Sets in the PCM when the PCM detects low oil pressure.

Possible Sources

  • Wiring, terminals or connectors
  • Tachometer concern
  • Message center concern
  • Engine oil pressure sensor
  • Engine oil pressure concern
  • GWM concern
  • PCM concern
  • IPC

Visual Inspection and Diagnostic Pre-checks

Inspect the:

  • engine for noise or other symptom indicating a base engine or low engine oil pressure concern.
  • engine oil pressure sensor for signs of external damage.
  • engine oil pressure sensor connector for signs of corrosion.
  • harness for damage indicating an open or short to ground.

PINPOINT TEST W : THE LOW OIL PRESSURE WARNING INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER) (2.0L AND 2.7L ENGINES)
W1 CHECK THE LOW OIL PRESSURE WARNING INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC low oil pressure warning indicator (OIL_P_L) PID.

Does the low oil pressure warning indicator illuminate when commanded on and turn off when commanded off?
Yes GO to W2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

W2 CHECK THE TACHOMETER OPERATION
  • Start the engine.
  • Verify the tachometer operates.

Does the tachometer operate?
Yes GO to W3
No GO to Pinpoint Test H

W3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to W4

W4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to W5

W5 CHECK THE OIL PRESSURE
  • Test the engine for low oil pressure.

Was a low oil pressure concern detected?
Yes REPAIR the low oil pressure concern. REFER to the appropriate 303-00 section.
No GO to W6

W6 CHECK FOR VOLTAGE AT THE OIL PRESSURE SENSOR
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Sensor C1657 (2.0L).
  • Disconnect Engine Oil Pressure Sensor C1642 (2.7).
  • Ignition ON.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1657-2
  • Measure:
    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1642-2

Is the voltage approximately 5 volts?
Yes GO to W7
No GO to W10

W7 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect PCM C1381B (2.0L).
  • Disconnect PCM C1231B (2.7L).
  • Ignition ON.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1381B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1231B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to W8

W8 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1381B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1657-1

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1231B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1642-1

Is the resistance less than 3 ohms?
Yes GO to W9
No REPAIR the circuit.

W9 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO GROUND
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to W14
No REPAIR the circuit.

W10 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect PCM C1381B (2.0L).
  • Disconnect PCM C1231B (2.7L).
  • Ignition ON.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to W11

W11 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1381E-6

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1231E-6

Is the resistance less than 3 ohms?
Yes GO to W12
No REPAIR the circuit.

W12 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO GROUND
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to W13
No REPAIR the circuit.

W13 CHECK THE OIL PRESSURE SENSOR RETURN CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-2 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1381E-20

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-2 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1231E-20

Is the resistance less than 3 ohms?
Yes INSTALL a new engine oil pressure sensor. REFER to the appropriate 303-14 section.
CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal operation. If the oil pressure RTT is still never or always on, GO to W14
No REPAIR the circuit.

W14 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The MIL Is Never Or Always On

Normal Operation and Fault Conditions

See MIL.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the MIL request message is missing or invalid for less than 5 seconds, the IPC defaults the MIL to its last state (on or off) based upon the last known good message received.

If the MIL request message is missing for 5 seconds or longer, the IPC defaults the MIL on.

Possible Sources

  • Communication concern
  • PCM concern
  • IPC

PINPOINT TEST X : THE MIL (MALFUNCTION INDICATOR LAMP) IS NEVER OR ALWAYS ON
X1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to X2

X2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to X3

X3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC ( MIL) PID.
  • Command the MIL on and off while observing the indicator.

Does the MIL illuminate when commanded on and turn off when commanded off?
Yes If the MIL is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
If the MIL is never on, the system is operating correctly at this time.
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


The Electric Park Brake Indicator Is Never or Always On

Normal Operation and Fault Conditions

See Electric Park Brake Indicator and ABS/Brake/Stability-Traction Control System Indication.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

NOTE: The electric park brake indicator only illuminates or flashes when a parking brake system or ABS fault is detected. The indicator is off under all other conditions.

If the parking brake indicator request is missing for less than 5 seconds, the IPC defaults the electric park brake indicator to its last indication state (on or off), based upon the last message received.

If the parking brake indicator request is missing for 5 seconds or longer, the IPC defaults the electric park brake indicator on.

Possible Sources

  • Communication concern
  • Electric park brake system concern
  • ABS module
  • IPC

PINPOINT TEST Y : THE ELECTRIC PARK BRAKE INDICATOR IS NEVER OR ALWAYS ON
Y1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to Y2

Y2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC all warning indicators (ALL_LAMP) PID.
  • Command all the warning indicators on then off. Observe the electric park brake indicator.

Does the electric park brake indicator turn on when commanded on and turn off when commanded off?
Yes GO to Y3
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

Y3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the electric park brake indicator is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (ABS).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test. If the electric park brake indicator is never on, the system is operating correctly.


The Lights On Indicator Is Never or Always On

Normal Operation and Fault Conditions

See Lights On Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the park lamp status message is missing for less than 5 seconds, the IPC defaults the lights on indicator to its last indication state (on or off), based upon the last message received.

If the park lamp status message is missing for 5 seconds or longer, the IPC defaults the lights on indicator off.

Possible Sources

  • Exterior lighting concern
  • Communication concern
  • BCM concern
  • IPC

PINPOINT TEST Z : THE LIGHTS ON INDICATOR IS NEVER OR ALWAYS ON
Z1 CHECK THE PARKING LAMPS OPERATION
  • Place the headlamp switch in the PARKLAMP position.
  • Ignition ON.
  • Observe the parking lamps.

Do the parking lamps operate correctly?
Yes GO to Z2
No
REFER to: Parking, Rear and License Plate Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

Z2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC lights on indicator (SIDELIGHT_LMP) PID.
  • Command the lights on indicator on and off while observing the indicator.

Does the lights on indicator illuminate when commanded on and turn off when commanded off?
Yes GO to Z3
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

Z3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to Z4

Z4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).


The Powertrain Malfunction (Wrench) Indicator Is Never Or Always On (Base IPC Only)

Normal Operation and Fault Conditions

See Powertrain Malfunction (Wrench) Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the transmission service required, engine service required, AWD service required or body service required request messages are missing or invalid for less than 5 seconds, the IPC defaults the powertrain malfunction (wrench) indicator to its last state (on or off) based upon the last message received.

If the transmission service required, engine service required, AWD service required or body service required request messages are missing for 5 seconds or longer, the IPC defaults the powertrain malfunction (wrench) indicator on.

Possible Sources

  • Communication concern
  • PCM concern
  • BCM concern
  • IPC

PINPOINT TEST AA : THE POWERTRAIN MALFUNCTION (WRENCH) INDICATOR IS NEVER OR ALWAYS ON (BASE IPC (INSTRUMENT PANEL CLUSTER) ONLY)
AA1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC powertrain malfunction (wrench) indicator (TRANSA_LMP) PID.
  • Command the powertrain malfunction (wrench) indicator on and off while observing the indicator.

Does the powertrain malfunction (wrench) indicator illuminate when commanded on and turn off when commanded off?
Yes GO to AA2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AA2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AA3

AA3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AA4

AA4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the powertrain malfunction (wrench) indicator is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
If the powertrain malfunction (wrench) indicator is never on, the system is operating correctly at this time.


The PRNDL Indicator Is Never On or Never Displays P


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See PRNDL Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the transmission gear display or transmission shift mode display message is missing for less than 5 seconds, the PRNDL display remains in the last indication state (on or off), based upon the last message received.

If the transmission gear display or transmission shift mode display message is missing for 5 seconds or longer, the IPC defaults the PRNDL display off.

Possible Sources

  • Transmission concern
  • GWM concern
  • IPC

Visual Inspection And Diagnostic Pre-checks

Verify the vehicle is not in transport mode.


PINPOINT TEST AB : THE PRNDL INDICATOR IS NEVER ON OR NEVER DISPLAYS P
AB1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any DTCs recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AB2

AB2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AB3

AB3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any transmission related DTCs recorded?
Yes REFER to the appropriate 307-01 section.
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


The Safety Belt Warning Indicator Is Never or Always On

Normal Operation and Fault Conditions

See Safety Belt Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the driver safety belt status is missing for less than 5 seconds, the IPC defaults the safety belt warning indicator to its last indication state (on or off), based upon the last message received.

If the driver safety belt status message is missing for 5 seconds or longer, the IPC defaults the safety belt warning indicator off.

Possible Sources

  • Driver safety belt buckle concern
  • Communication concern
  • SRS concern
  • IPC

PINPOINT TEST AC : THE SAFETY BELT WARNING INDICATOR IS NEVER OR ALWAYS ON
AC1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AC2

AC2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AC3

AC3 CHECK THE DRIVER SAFETY BELT BUCKLE STATUS
  • Using a diagnostic scan tool, monitor the RCM driver safety belt buckle PID (SBELT_D_ST) while buckling and unbuckling the driver safety belt.

Does the PID display BUCKLED with the safety belt buckled and UNBUCKLED with the safety belt unbuckled?
Yes GO to AC4
No INSTALL a new safety belt buckle.
REFER to: Front Seatbelt Buckle (501-20A Seatbelt Systems, Removal and Installation).

AC4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC safety belt warning indicator (SBLT_LAMP) PID.
  • Command the safety belt warning indicator on and off while observing the safety belt warning indicator.

Does the safety belt warning indicator illuminate when commanded on and turn off when commanded off?
Yes INSTALL a new RCM.
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


The Stability-Traction Control Indicator (Sliding Car Icon) Is Never Or Always On

Normal Operation and Fault Conditions

See Stability-Traction Control Indicator (Sliding Car Icon).
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the stability-traction control indicator request is missing or invalid for less than 5 seconds, the IPC defaults the stability-traction control indicator (sliding car icon) to the last indication state (on or off), based upon the last message received.

If the IPC does not receive the stability-traction control indicator request for 5 seconds or longer, the IPC defaults the stability-traction control indicator (sliding car icon) on.

Possible Sources

  • Communication concern
  • Stability-traction control system concern
  • IPC

PINPOINT TEST AD : THE STABILITY-TRACTION CONTROL INDICATOR (SLIDING CAR ICON) IS NEVER OR ALWAYS ON
AD1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AD2

AD2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AD3

AD3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC stability-traction control indicator (TC/IVD/RSCLMP) PID.
  • Command the stability-traction control indicator (sliding car icon) on and off while observing the stability-traction control indicator (sliding car icon).

Does the stability-traction control indicator (sliding car icon) illuminate when commanded on and turn off when commanded off?
Yes If the stability-traction control indicator (sliding car icon) is never on, the system is operating correctly.
If the stability-traction control indicator (sliding car icon) is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


The Stability-Traction Control Disabled Indicator (Sliding Car OFF Icon) Is Never Or Always On

Normal Operation and Fault Conditions

See Stability-Traction Control Disabled Indicator (Sliding Car OFF Icon).
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the stability-traction control disabled indicator request is missing or invalid for less than 5 seconds, the IPC defaults the stability-traction control disabled indicator (sliding car OFF icon) to the last indication state (on or off), based upon the last message received.

If the IPC does not receive the stability-traction control disabled indicator request for 5 seconds or longer, the IPC defaults the stability-traction control disabled indicator (sliding car OFF icon) off.

When a MyKey® programmed key is in use and the AdvanceTrac® on feature is configured always on, the traction control system cannot be disabled and the traction control indicator does not turn on when the traction control disable button is pressed. The traction control indicator still functions correctly to indicate a traction control system fault and a traction control active event.

Possible Sources

  • MyKey® programmed key in use
  • Stability-traction control system concern
  • Stability-traction control system cannot be disabled
  • Communication concern
  • IPC

PINPOINT TEST AE : THE STABILITY-TRACTION CONTROL DISABLED INDICATOR (SLIDING CAR OFF ICON) IS NEVER OR ALWAYS ON
AE1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AE2

AE2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AE3

AE3 CHECK FOR THE KEY TYPE
  • Check if the key is a MyKey® programmed key or an administrator key. Refer to the Owner's Literature.

Is the key an administrator key?
Yes GO to AE4
No GO to AE5

AE4 CHECK FOR THE ADVANCETRAC® ON FEATURE CONFIGURED ALWAYS ON
  • Check if the AdvanceTrac® feature is configured always on. Refer to the Owner's Literature.

Is the AdvanceTrac® feature configured always on?
Yes The traction control system cannot be disabled when the AdvanceTrac® on feature is configured always on.
No GO to AE5

AE5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC stability-traction control disabled indicator (sliding car OFF icon) (STAB_TC_LMP) PID.
  • Command the stability-traction control disabled indicator (sliding car OFF icon) on and off while observing the stability-traction control disabled indicator (sliding car OFF icon).

Does the stability-traction control disabled indicator (sliding car OFF icon) illuminate when commanded on and turn off when commanded off?
Yes GO to AE6
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AE6 CHECK THE TRACTION CONTROL SETTING THROUGH THE MESSAGE CENTER
  • Using the LH steering wheel switch and an administrator key, navigate to the traction control setting menu and observe the traction control setting.
  • Configure the stability-traction control on then off again.

Does the traction control selection change when the feature is configured on and off?
Yes The system is operating correctly at this time.
No DIAGNOSE the stability-traction control cannot be disabled.
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).


The TPMS Warning Indicator Is Never or Always On

Normal Operation and Fault Conditions

See TPMS Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the tire pressure warning indicator message is missing for 5 seconds or less, the TPMS warning indicator remains in its last indication state (on or off), based upon the last message received.

If the tire pressure warning indicator message is missing for 5 seconds or longer, the IPC flashes the TPMS warning indicator for approximately 75 seconds, then illuminates the TPMS warning indicator.

Possible Sources

  • Low tire pressure
  • Communication concern
  • BCM concern
  • TPMS concern
  • IPC

PINPOINT TEST AF : THE TPMS (TIRE PRESSURE MONITORING SYSTEM) WARNING INDICATOR IS NEVER OR ALWAYS ON
AF1 CHECK THE TIRE PRESSURE
  • Verify the tire pressure in all tires meets the recommended tire pressures on the vehicle certification label.
    REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).

Do all the tires meet the recommended tire pressures?
Yes GO to AF2
No CORRECT the tire pressures.

AF2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AF3

AF3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any DTCs recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AF4

AF4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AF5

AF5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC TPMS warning indicator (TPMWARN_LMP) PID.
  • Command the TPMS warning indicator on and off while observing the TPMS warning indicator.

Does the TPMS warning indicator illuminate when commanded on and turn off when commanded off?
Yes If the TPMS warning indicator is never on, the system is operating correctly.
If the TPMS warning indicator is always on, DIAGNOSE the TPMS.
REFER to: Tire Pressure Monitoring System (TPMS) (204-04B Tire Pressure Monitoring System (TPMS), Diagnosis and Testing).
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


The Message Center Is Not Operating Correctly


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Steering Wheel Switch-Message Center (in Component Description).
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

DTC Description Fault Trigger Conditions
P137F:09 Steering Wheel Left Switch Pack: Component Failure A continuous memory DTC that sets in the IPC when the IPC detects a message center switch pressed for 2 minutes or longer.

  SCCM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B137F:09 Steering Wheel Left Switch Pack: Component Failure A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a message center switch pressed for 2 minutes or longer.
B137F:11 Steering Wheel Left Switch Pack: Circuit Short To Ground A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a short to ground on the message center switch input circuit.
B137F:17 Steering Wheel Left Switch Pack: Circuit Voltage Above Threshold A continuous and on-demand DTC that sets in the SCCM when the SCCM detects an open or short to voltage on the message center switch input circuit.

Possible Sources

  • Wiring, terminals or connectors
  • Clockspring
  • Message center switch (part of the LH steering wheel switch)
  • SCCM
  • IPC

PINPOINT TEST AG : THE MESSAGE CENTER IS NOT OPERATING CORRECTLY
AG1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For DTC B137F:09, GO to AG2
For all other Diagnostic Trouble Codes (DTCs), REFER to DTC Chart: IPC in this section.
No GO to AG2

AG2 PERFORM THE SCCM (STEERING COLUMN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the SCCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For SCCM DTC B137F:09 or IPC DTC B137F:09, INSTALL a new LH steering wheel switch.
REFER to: Steering Column Multifunction Switch LH (211-05 Steering Wheel and Column Electrical Components, Removal and Installation). For DTC B137F:11, GO to AG5
For DTC B137F:17, GO to AG8
No GO to AG3

AG3 CHECK THE STEERING WHEEL SWITCH INPUT TO THE SCCM (STEERING COLUMN CONTROL MODULE)
  • Using a diagnostic scan tool, view the SCCM Parameter Identifications (PIDs).
  • Select the LH steering wheel switch Parameter Identifications (PIDs) (L_CURS_LFT, L_CURS_RGT, L_CURS_UP, L_CURS_DWN and L_CURS_OK).

Do the Parameter Identifications (PIDs) match the switch position?
Yes
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No GO to AG4

AG4 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) OUTPUT AT THE LH (LEFT-HAND) STEERING WHEEL SWITCH
  • Ignition OFF.
  • Disconnect LH Steering Wheel Switch C2490 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2490-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C2490-5

Is the voltage approximately 5 volts?
Yes INSTALL a new LH steering wheel switch.
REFER to: Steering Column Multifunction Switch LH (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No INSTALL a new SCCM.
REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).

AG5 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND) STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR A SHORT TO GROUND WITH THE DRIVER AIRBAG REMOVED
  • Ignition OFF.
  • Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing  WARNING: Turn the ignition OFF and wait one minute to deplete the backup power supply. Failure to follow this instruction may result in serious personal injury or death in the event of an accidental deployment. Wait one minute.
  • Remove the driver airbag.
    REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).
  • Disconnect Upper Clockspring C218B .
  • Ignition ON.
  • Using a diagnostic scan tool, perform the SCCM self-test.

Is DTC B137F:17 recorded?
Yes GO to AG6
No GO to AG7

AG6 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND) STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR A SHORT TO GROUND WITH THE LH (LEFT-HAND) STEERING WHEEL SWITCH DISCONNECTED
  • Ignition OFF.
  • Disconnect LH Steering Wheel Switch C2490 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2490-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes INSTALL a new LH steering wheel switch.
REFER to: Steering Column Multifunction Switch LH (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No INSTALL a new steering wheel.
REFER to: Steering Wheel (211-04 Steering Column, Removal and Installation).

AG7 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND) STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR A SHORT TO GROUND WITH THE CLOCKSPRING DISCONNECTED
  • Ignition OFF.
  • Disconnect Clockspring C218C .
  • Ignition ON.
  • Using a diagnostic scan tool, perform the SCCM self-test.

Is DTC B137F:17 recorded?
Yes INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
No GO to AG13

AG8 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing  WARNING: Turn the ignition OFF and wait one minute to deplete the backup power supply. Failure to follow this instruction may result in serious personal injury or death in the event of an accidental deployment. Wait one minute.
  • Remove the driver airbag.
    REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).
  • Disconnect LH Steering Wheel Switch C2490 .
  • Disconnect SCCM C2414A .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2490-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C2490-5

Is any voltage present?
Yes REPAIR the circuit.
No GO to AG9

AG9 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND) STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR AN OPEN
  • Ignition OFF.
  • Disconnect Upper Clockspring C218B .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2490-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C218B-14

Is the resistance less than 3 ohms?
Yes GO to AG10
No REPAIR the circuit.

AG10 CHECK THE MESSAGE CENTER SWITCH RETURN CIRCUIT BETWEEN THE LH (LEFT-HAND) STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2490-5 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C218B-8

Is the resistance less than 3 ohms?
Yes GO to AG11
No REPAIR the circuit.

AG11 CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT THROUGH THE CLOCKSPRING FOR AN OPEN
  • Disconnect Clockspring C218C .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    Upper Clockspring (Component Side) - Pin 14 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Lower Clockspring (Component Side) - Pin 6

Is the resistance less than 3 ohms?
Yes GO to AG12
No INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).

AG12 CHECK THE MESSAGE CENTER SWITCH RETURN CIRCUIT THROUGH THE CLOCKSPRING FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    Upper Clockspring (Component Side) - Pin 8 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Lower Clockspring (Component Side) - Pin 9

Is the resistance less than 3 ohms?
Yes GO to AG13
No INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).

AG13 CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the SCCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the SCCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCCM.
REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Compass Is Inoperative (Except Touchscreen Audio)

Normal Operation and Fault Conditions

See Compass Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the compass display data messages are missing or invalid for 5 seconds or less, the compass displays the last vehicle direction based upon the last known good compass display message received.

If the compass display data messages are invalid or missing for more than 5 seconds, the IPC defaults the display to all dashes (---).

Possible Sources

  • Communication concern
  • GPSM concern
  • IPC

PINPOINT TEST AH : THE COMPASS IS INOPERATIVE (EXCEPT TOUCHSCREEN AUDIO)
AH1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GPSM (GLOBAL POSITIONING SYSTEM MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the GPSM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes Refer to the appropriate section in Group 415 for the procedure.
No GO to AH2

AH2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No INSTALL a new GPSM. Refer to the appropriate section in Group 415 for the procedure.


The Compass Is Inoperative (Touchscreen Audio)

Normal Operation and Fault Conditions

See Compass Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the compass display message is missing or invalid for 5 seconds or less, the compass displays the last vehicle direction based upon the last known good compass display message received.

If the compass display message is invalid or missing for more than 5 seconds, the IPC defaults the display to all dashes (---).

Possible Sources

  • Communication concern
  • APIM concern
  • IPC

PINPOINT TEST AI : THE COMPASS IS INOPERATIVE (TOUCHSCREEN AUDIO)
AI1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information) .
or REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information) .
No GO to AI2

AI2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE the APIM.
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (APIM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


The DTE Display Is Incorrect Or Fluctuates

Normal Operation and Fault Conditions

Refer to DTE Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

NOTE: The DTE display and the fuel gauge both use the fuel level input from the fuel tank to provide their respective functions. If the fuel gauge doesn't function correctly, both the fuel gauge and the DTE display are affected.

NOTE: The actual DTE can be higher or lower than the DTE displayed in the message center due to changes in driving conditions. It is important to understand how the DTE is calculated and the factors that impact the DTE display when determining how to address any DTE concerns.

The DTE is calculated in the IPC using the Running Average Fuel Economy (RAFE), which is the fuel economy over a much longer distance than the Instantaneous Fuel Economy (IFE), and the fuel level input from the fuel sender(s) to determine how many miles the vehicle can be driven based on the remaining fuel in the tank.

NOTE: Even if the fuel economy is relatively constant, the DTE can vary in the short term by up to 50 miles, but is usually within 10 miles.

The IPC defaults to a base programmed fuel economy when the battery is initially connected and adjusts upward or downward based on driving habits and conditions.

Since the DTE is calculated and averaged over a longer period of time, varying driving conditions can have a significant impact on the current or short term DTE as opposed to the displayed DTE. This difference often leads to customer complaints of incorrect or invalid DTE.

The following list provides some (not all) of the driving conditions that may lead to an incorrect or fluctuating DTE concern:

  • Changing between towing/not towing
  • Changing driving between city and highway
  • Allowing the vehicle to idle for long periods of time
  • Using the remote start feature (if equipped) frequently or allowing the vehicle to warm up, particularly when parked on a grade
  • Parking or driving on grades
  • Not using a type of fuel (E85 or non ethanol based) consistently
  • Over-fueling or not filling the tank completely (partial refueling)

To better illustrate the affects of how driving conditions can affect DTE, please refer to the examples below.

The example below illustrates how the following observations are normal and expected since the low fuel reminder is triggered from a fuel volume and not from a fixed distance to empty.

If while driving, the low fuel reminder (low fuel indicator and low fuel warning message) displays when the DTE equals 94 km (59 miles) and the driver adds 11.4 L (3 gallons) of fuel, the new DTE may become 125 km (78 miles). After continued driving, the low fuel reminder may now display when the DTE equals 83 km (52 miles).

The next example (below) illustrates what occurs when idling on an incline. In this example, the customer should be made aware of how the condition will correct after a few minutes of idling on a level surface.

If the customer stops and parks the vehicle on an incline in a driveway, then in the morning remote starts the vehicle, allowing the engine to idle, the DTE may now equal 184 km (115 miles). As the customer drives, the low fuel reminder displays when the DTE equals 149 km (93 miles). Finally, after 5 more minutes of driving, the DTE is back to 80 km (50 miles).

In this example, the fuel gauge and the DTE display can be out of sync, but self-corrects after several minutes of driving.

Possible Sources

  • Fuel gauge concern
  • Changes in driving conditions such as:
    • towing
    • extended idle times
    • parking on any grades
    • alcohol in the fuel (gasoline engines only)
    • refueling patterns
  • BCM concern
  • IPC configuration

Visual Inspection and Diagnostic Prechecks

Make sure to record the Running Average Fuel Economy (RAFE) prior to disconnecting the battery or removing the IPC fuse ( BCM fuse 13 [7.5A]). If any of the previous conditions occur, the vehicle must be driven over time to allow the DTE calculations to adjust.


PINPOINT TEST AJ : THE DTE (DISTANCE TO EMPTY) DISPLAY IS INCORRECT OR FLUCTUATES
AJ1 REVIEW AND INVESTIGATE THE FOLLOWING DRIVING CONDITIONS WITH THE CUSTOMER
  • Determine whether the driver changes the following driving conditions:
    • changing between towing/not towing, city/highway driving
    • use of extended idle times
    • use of remote start frequently (if equipped)
    • parking/driving on grades
    • use of E85 fuel exclusively or switching to non-Ethanol fuel (gas engines only)
    • over filling the fuel tank or not filling the tank(s) completely (partial refueling)

Does the driver change driving conditions?
Yes Advise the customer how changing driving conditions can affect the current short-term DTE as opposed to the displayed long-term DTE.
No GO to AJ2

AJ2 CHECK THE FUEL GAUGE FOR CORRECT OPERATION
  • Ignition ON.
  • Verify the fuel gauge is functioning and correctly indicating the remaining fuel level.

Is the fuel gauge operating correctly?
Yes GO to AJ3
No For single sender L-shaped fuel tank, GO to Pinpoint Test C
For dual sender saddle-type fuel tank, GO to Pinpoint Test D

AJ3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AJ4

AJ4 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No The vehicle configuration is most likely incorrect for the fuel tank size. INSTALL As-Built data from Professional Technician Society (PTS) following scan tool instructions under Module Programming>As-Built.


The Outside Air Temperature Display Is Inoperative or Incorrect

Normal Operation and Fault Conditions

See Outside Air Temperature Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the air ambient temperature message is missing or invalid for less than 5 seconds, the IPC defaults the outside air temperature display to the last temperature reading, based upon the last message received.

If the air ambient temperature message is missing or invalid for 5 seconds or longer from the PCM, the IPC displays all dashes (- -) in the outside air temperature display area.

Possible Sources

  • Communication concern
  • Ambient Air Temperature (AAT) sensor
  • BCM concern
  • PCM
  • IPC

PINPOINT TEST AK : THE OUTSIDE AIR TEMPERATURE DISPLAY IS INOPERATIVE OR INCORRECT
AK1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AK2

AK2 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AK3

AK3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AK4

AK4 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AK5

AK5 CHECK THE OUTSIDE AIR TEMPERATURE CONCERN
  • Verify the customer outside air temperature display concern.

Is the outside air temperature display concern for an incorrect temperature display?
Yes GO to AK6
No
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AK6 CHECK THE AMBIENT AIR TEMPERATURE INPUT TO THE PCM (POWERTRAIN CONTROL MODULE)
  • Using an infrared temperature scanner or similar tool, measure and record the temperature of the ambient air temperature sensor body.
  • Ignition ON.
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Select the ambient air temperature PID (AAT).
  • Monitor the ambient air temperature PID and compare PID value with the recorded temperature of the ambient air temperature sensor body.

Does the ambient air temperature PID match the recorded ambient air temperature sensor measurement within +/- 3° C (+/- 5° F)?
Yes GO to AK7
No GO to AK8

AK7 CHECK THE OUTSIDE AIR TEMPERATURE DISPLAY UPDATE
  • Drive the vehicle above 33 km/h (20 mph) to allow the outside air temperature display to update.

Did the outside air temperature display update toward the actual ambient air temperature?
Yes The system is operating correctly at this time. Explain to the customer the operation of the system as it relates to the update strategy.
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AK8 CHECK THE AMBIENT AIR TEMPERATURE SENSOR RESISTANCE
  • Ignition OFF.
  • Disconnect PCM C1951B (1.5L Engine).
  • Disconnect PCM C1381B (2.0L Engine).
  • Disconnect PCM C1551B (2.5L Engine).
  • Disconnect PCM C1231B (2.7L and 3.0L Engines).
  • Measure:
    Click to display connectors

      1.5L Engine


    Positive Lead Measurement / Action Negative Lead
      C1951B-51 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1951B-18

    Click to display connectors

      2.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1381B-51 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1381B-18

    Click to display connectors

      2.5L Engine


    Positive Lead Measurement / Action Negative Lead
      C1551B-47 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1551B-33

    Click to display connectors

      2.7L and 3.0L Engines


    Positive Lead Measurement / Action Negative Lead
      C1231B-51 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1231B-18
  • Compare the ambient temperature sensor resistances using the table below.
    Outside Air Temperature Ambient Air Temperature Sensor Value
    Celcius Fahrenheit Resistance (K ohms)
    -1.1° to 4.4° 30° to 40° 27.49 to 33.47
    4.4° to 10° 40° to 50° 22.06 to 28.86
    10° to 15.6° 50° to 60° 16.63 to 23.10
    15.6° to 21.1° 60° to 70° 11.74 to 17.32
    21.1° to 26.7° 70° to 80° 9.34 to 12.14
    26.7° to 32.2° 80° to 90° 8.49 to 9.62
    32.2° to 37.8° 90° to 100° 5.93 to 7.87
    37.8° to 43.3° 100° to 110° 4.78 to 6.11

Does the resistance match the table specifications above?
Yes GO to AK10
No GO to AK9

AK9 CHECK THE AMBIENT AIR TEMPERATURE SENSOR RESISTANCE
  • Disconnect Ambient Air Temperature Sensor C132 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    C132-1 Component Side Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing C132-2 Component Side
  • Compare the ambient temperature sensor resistances using the table below.
    Outside Air Temperature Ambient Air Temperature Sensor Value
    Celcius Fahrenheit Resistance (K ohms)
    -1.1° to 4.4° 30° to 40° 27.49 to 33.47
    4.4° to 10° 40° to 50° 22.06 to 28.86
    10° to 15.6° 50° to 60° 16.63 to 23.10
    15.6° to 21.1° 60° to 70° 11.74 to 17.32
    21.1° to 26.7° 70° to 80° 9.34 to 12.14
    26.7° to 32.2° 80° to 90° 8.49 to 9.62
    32.2° to 37.8° 90° to 100° 5.93 to 7.87
    37.8° to 43.3° 100° to 110° 4.78 to 6.11

Does the resistance match the table specifications above?
Yes The ambient air temperature sensor is operating correctly. REPAIR the circuits for high circuit resistance.
No GO to AK11

AK10 CHECK THE AMBIENT AIR TEMPERATURE (AAT) SENSOR FOR OBSTRUCTIONS OR DEBRIS
  • Check the area around the Ambient Air Temperature (AAT) sensor for any obstructions or debris such as leaves or paper.

Is the area around the Ambient Air Temperature (AAT) sensor free from any obstructions or debris?
Yes GO to AK11
No CLEAR all debris or obstructions as necessary to allow for the free flow of air around the Ambient Air Temperature (AAT) sensor.

AK11 CHECK THE AMBIENT AIR TEMPERATURE (AAT) SENSOR OPERATION
  • Disconnect Ambient Air Temperature (AAT) Sensor C132 .
  • Inspect the connector and wiring:
    • water intrusion
    • corrosion
    • damaged pins
    • pushed-out pins

Are there any signs of water intrusion, corrosion, damaged or pushed out pins?
Yes REPAIR the Ambient Air Temperature (AAT) sensor connector or wiring for any water intrusion, corrosion, damaged or pushed out pins.
No INSTALL a new ambient air temperature sensor.


The Auto Stop-Start RTT Indicator Is Never Or Always On (High Level IPC Only)

Normal Operation and Fault Conditions

See Auto Stop-Start Message Center Displays.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the stop/start indicator request message is missing for less than 5 seconds, the IPC defaults the auto stop-start warning indicator to its last indication state (on or off), based upon the last message received.

If the stop/start indicator request message is missing for 5 seconds or longer, the IPC defaults the stop/start indicator off.

Possible Sources

  • Communication concern
  • PCM concern
  • IPC

PINPOINT TEST AL : THE AUTO STOP-START RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER OR ALWAYS ON (HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER) ONLY)
AL1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AL2
No
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AL2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AL3

AL3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AL4

AL4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC all lamps (ALL_LAMP) PID.
  • Command all the indicators on then off. Observe the auto stop-start indicator.

Does the auto stop-start indicator turn on when commanded on and turn off when commanded off?
Yes DIAGNOSE the auto stop-start system. Refer to the appropriate section in Group 303 for the procedure.
No
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The Blind Spot Information System (BLIS) Off RTT Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Blind Spot Monitoring System (BLIS) Off RTT Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the cross traffic alert left or cross traffic alert right message is missing or invalid for less than 5 seconds, the IPC defaults the Blind Spot Information System (BLIS) off RTT indicator to the last state (on or off), based upon the last message received.

If the cross traffic alert left or cross traffic alert right message is missing or invalid for 5 seconds or longer, the IPC defaults the Blind Spot Information System (BLIS) off RTT warning indicator off.

Possible Sources

  • Communication concern
  • SODL concern
  • SODR concern
  • IPC

PINPOINT TEST AM : THE BLIND SPOT INFORMATION SYSTEM (BLIS) OFF RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER OR ALWAYS ON
AM1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AM2
No
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AM2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AM3

AM3 PERFORM THE SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) AND SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) SELF-TESTS
  • Using a diagnostic scan tool, perform the SODL and SODR self-tests.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No GO to AM4

AM4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the Blind Spot Information System (BLIS).
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).


The Charging System RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC Only)

Normal Operation and Fault Conditions

See Charging System RTT Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the charging system indication request is missing for less than 5 seconds, the IPC defaults the charging system RTT warning indicator to the last indication state (on or off), based upon on the last message received.

If the charging system indication request is missing for 5 seconds or longer, the IPC defaults the charging system RTT warning indicator on.

Possible Sources

  • Charging system concern
  • Communication concern
  • IPC

PINPOINT TEST AN : THE CHARGING SYSTEM RTT (RECONFIGURABLE TELLTALE) WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER) ONLY)
AN1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AN2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AN2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AN3

AN3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AN4

AN4 CHECK THE CHARGING SYSTEM OPERATION
  • Check the charging system operation.

Does the charging system operate correctly?
Yes If the charging system RTT warning indicator is never on, the system is operating correctly at this time.
If the charging system RTT warning indicator is always on, DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).


The Cruise Control RTT Indicator Is Never On

Normal Operation and Fault Conditions

See Cruise Control RTT Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the cruise control status, cruise control override (adaptive cruise) or cruise control set speed (adaptive cruise) message is missing or deemed invalid by the IPC for less than 5 seconds, the IPC defaults the cruise control indicator to the last indication state (on or off), based upon the last message received.

If the cruise control status, cruise control override (adaptive cruise) or cruise control set speed (adaptive cruise) message is missing or if the data is deemed invalid by the IPC for 5 seconds or longer, the IPC defaults the cruise control indicator off.

Possible Sources

  • Communication concern
  • Cruise control concern
  • IPC

PINPOINT TEST AO : THE CRUISE CONTROL RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER ON
AO1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AO2
No
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AO2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AO3

AO3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the cruise control system.
REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).


The Door, Hood Or Luggage Compartment Lid Ajar RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC Only)


Refer to Wiring Diagrams Cell 89 for schematic and connector information.

Normal Operation and Fault Conditions

See Door Ajar Indication Message Center Displays.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the door status message is missing for less than 5 seconds, the IPC defaults all door, hood and luggage compartment lid ajar message center displays to the last indication state (on or off), based upon the last message received.

If the door status message is missing for 5 seconds or longer, the IPC defaults all door, hood and luggage compartment lid ajar message center displays off.


  BCM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B1178:01 Boot/Trunk Ajar Switch: General Electrical Failure An on-demand DTC that sets in the BCM if the BCM detects an open on the luggage compartment lid ajar input.

Possible Sources

  • Wiring, terminals or connectors
  • Interior lighting concern
  • Luggage compartment lid latch ajar switch (part of the luggage compartment lid latch)
  • Communication concern
  • BCM concern
  • IPC

PINPOINT TEST AP : THE DOOR, HOOD OR LUGGAGE COMPARTMENT LID AJAR RTT (RECONFIGURABLE TELLTALE) WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER) ONLY)
AP1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition OFF.
  • Disconnect PCM C1915B (1.5L), C1381B (2.0L), C1551B (2.5L) or C1231B (2.7L).
  • Ignition ON.
  • Monitor the message center messages and RTT indicators.

Did multiple message center messages and RTT warning indicators appear?
Yes GO to AP2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AP2 CHECK THE INTERIOR LIGHTING OPERATION
  • Open and close each door and the luggage compartment while monitoring the interior lamps.

Do the interior lamps operate correctly with each door, hood and the luggage compartment lid?
Yes GO to AP3
No
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).

AP3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AP4

AP4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AP5

AP5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For DTC B1178:01, GO to AP6
For all other Diagnostic Trouble Codes (DTCs),
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No For a door ajar indication concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test. For the luggage compartment lid ajar indication, GO to AP6
For a hood ajar indication concern, DIAGNOSE the perimeter alarm doesn't arm from the hood (inoperative condition) and any hood ajar switch related BCM Diagnostic Trouble Codes (DTCs) (always on condition).
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).

AP6 CHECK THE LUGGAGE COMPARTMENT LID AJAR INPUT CIRCUIT FOR AN OPEN AT THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • NOTE: Make sure the luggage compartment lid is fully closed before proceeding with this test step. Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to AP12
No GO to AP7

AP7 BYPASS THE LUGGAGE COMPARTMENT LID AJAR SWITCH AND CHECK FOR OPEN AT THE BCM (BODY CONTROL MODULE)
  • Disconnect Luggage Compartment Lid Latch C4424 .
  • Connect a fused jumper wire:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C4424-1 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C4424-4
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. INSTALL a new luggage compartment latch.
REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No REMOVE the fused jumper wire. GO to AP8

AP8 CHECK THE LUGGAGE COMPARTMENT LID LATCH GROUND CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4424-4 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to AP9
No REPAIR the circuit.

AP9 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR AN OPEN BETWEEN THE BCM (BODY CONTROL MODULE) AND THE LUGGAGE COMPARTMENT LID LATCH
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C4424-1

Is the resistance less than 3 ohms?
Yes GO to AP10
No REPAIR the circuit.

AP10 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Open the luggage compartment lid.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AP12
No GO to AP11

AP11 CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE) WITH THE LUGGAGE COMPARTMENT LID LATCH DISCONNECTED
  • Disconnect Luggage Compartment Lid Latch C4424 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-34 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes INSTALL a new luggage compartment lid latch.
REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No REPAIR the circuit.

AP12 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Engine Over-Temperature RTT Warning Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Engine Over-Temperature RTT Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine coolant temperature data, engine overheat indication request or HVAC heater core temperature messages are missing or invalid for less than 5 seconds, the IPC defaults the motor over-temperature RTT warning indicator to the last indication state (on or off), based upon on the last message received.

If the engine coolant temperature data, engine overheat indication request or HVAC heater core temperature messages are missing or invalid for 5 seconds or longer, the IPC defaults the motor over-temperature RTT warning indicator on.

Possible Sources

  • Communication concern
  • PCM input concern
  • IPC

PINPOINT TEST AQ : THE ENGINE OVER-TEMPERATURE RTT (RECONFIGURABLE TELLTALE) WARNING INDICATOR IS NEVER OR ALWAYS ON
AQ1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AQ2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AQ2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AQ3

AQ3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the engine over-temperature message center is never on, the system is operating correctly at this time.
If the engine over-temperature RTT indicator is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.


The Grade Assist RTT Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Grade Assist Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Grade assist function concern
  • PCM
  • GWM concern
  • IPC

PINPOINT TEST AR : THE GRADE ASSIST RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER OR ALWAYS ON
AR1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AR2
No GO to Pinpoint Test AP

AR2 VERIFY THE OPERATION OF THE GRADE ASSIST FUNCTION
  • Verify the grade assist function operates when engaged and turns off when disengaged.

Does the grade assist function operate correctly?
Yes GO to AR3
No
REFER to: Automatic Transmission - 2.5L Duratec (125kW/170PS) (307-01A Automatic Transmission - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).

AR3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GWM (GATEWAY MODULE A) SELF-TEST
  • Using a scan tool, perform the GWM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AR4

AR4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AR5

AR5 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE) MODULE SELF-TEST
  • Using a scan tool, perform the PCM module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
TEST the system for normal operation. If the grade assist indicator remains always on, INSTALL a new IPC.
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


The Lane Departure On RTT Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Lane Departure On RTT Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the lane departure warning indicator request is missing for less than 5 seconds, the IPC defaults the lane departure RTT indicator to the last indication state (on or off), based upon the last message received.

If the lane departure warning indicator request is missing for 5 seconds or longer, the IPC defaults the lane departure RTT indicator off.

Possible Sources

  • Lane departure warning system concern
  • Communication concern
  • IPC

PINPOINT TEST AS : THE LANE DEPARTURE ON RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER OR ALWAYS ON
AS1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AS2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AS2 CHECK THE LANE DEPARTURE SWITCH OPERATION
  • Press the lane departure switch to turn the system on then off again.

Does the lane departure RTT indicator turn on then off again?
Yes The system is operating correctly at this time. The system was turned off.
No GO to AS3

AS3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AS4

AS4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the lane departure warning system.
REFER to: Lane Keeping System (419-07 Lane Keeping System, Diagnosis and Testing).


The Low Fuel RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC Only)

Normal Operation and Fault Conditions

See Low Fuel RTT Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Fuel gauge concern
  • IPC

Visual Inspection And Diagnostic Pre-checks

If the low fuel indicator is never on, verify the DTE is less than 50 km (30 miles) DTE (without MyKey® key) or 80 km (50 miles) DTE (with MyKey® key) before beginning diagnostics.

If the low fuel indicator is always on, verify the DTE is greater than 50 km (30 miles) DTE (without MyKey® key) or 80 km (50 miles) DTE (with MyKey® key) before beginning diagnostics.


PINPOINT TEST AT : THE LOW FUEL RTT (RECONFIGURABLE TELLTALE) WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER) ONLY)
AT1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AT2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AT2 VERIFY THE OPERATION OF THE FUEL GAUGE
  • Ignition ON.
  • Verify the fuel gauge operates correctly and there are no customer concerns with the fuel gauge operation.

Does the fuel gauge operate correctly without any customer concerns related to fuel gauge indication?
Yes GO to AT3
No GO to Pinpoint Test C

AT3 CONFIRM THE CURRENT FUEL LEVEL
  • Enter the Dealer Test Mode.
    REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
  • Scroll to the Inst Fuel1 display.

Does the FLPM (second value) indicate 104 or less with an administrator key or between 104 and 164 with a MyKey® programmed key?
Yes If the low fuel RTT warning indicator is always on, the system is operating correctly at this time based on the current fuel level.
If the low fuel RTT warning indicator is never on,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No If the low fuel RTT warning indicator is always on,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test. If the low fuel RTT warning indicator is never on, the system is operating correctly at this time based on the current fuel level.


The Low Oil Pressure RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC (1.5L amd 2.5L)


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Oil Pressure RTT Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine rpm data or oil pressure warning message is missing less than 5 seconds, the IPC defaults the low oil pressure warning indicator to the last state (on or off), based upon the last message received.

If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low oil pressure warning indicator on.

Possible Sources

  • Wiring, terminals or connectors
  • Tachometer concern
  • Engine oil pressure switch
  • Base engine concern
  • PCM concern
  • IPC

PINPOINT TEST AU : THE LOW OIL PRESSURE RTT (RECONFIGURABLE TELLTALE) WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER) (1.5L AND 2.5L)
AU1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AU2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AU2 CHECK THE TACHOMETER OPERATION
  • Start the engine.
  • NOTE: For the dual 4.2" message center display IPC, make sure the IPC is set to display the tachometer. The IPC and message center navigation can be found in the Owner's Literature Verify the tachometer operates.

Does the tachometer operate?
Yes GO to AU3
No For the mid-level IPC, GO to Pinpoint Test H
For high level IPC, GO to Pinpoint Test B

AU3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No If the low oil pressure RTT warning indicator is never on, GO to AU4
If the low oil pressure RTT warning indicator is always on, GO to AU6

AU4 CHECK FOR A STUCK CLOSED ENGINE OIL PRESSURE SWITCH
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Switch C103 (1.5L).
  • Disconnect Engine Oil Pressure Switch C1642 (2.5L).
  • Ignition ON.
  • Observe the low oil pressure warning indicator.

Does the low oil pressure warning indicator turn on?
Yes INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.
No GO to AU5

AU5 CHECK THE OIL PRESSURE INPUT CIRCUIT FOR A SHORT TO GROUND AT THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition OFF.
  • Disconnect PCM C1915E (1.5L).
  • Disconnect PCM C1551E (2.5L).
  • Ignition ON.
  • Measure:
    Click to display connectors

      1.5L (Automatic)


    Positive Lead Measurement / Action Negative Lead
      C1915E-9 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (Manual)


    Positive Lead Measurement / Action Negative Lead
      C1915E-42 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (China)


    Positive Lead Measurement / Action Negative Lead
      C1915E-49 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.5L


    Positive Lead Measurement / Action Negative Lead
      C1551E-25 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AU11
No REPAIR the circuit.

AU6 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AU7

AU7 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual.
No GO to AU8

AU8 CHECK FOR A STUCK OPEN ENGINE OIL PRESSURE SWITCH
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Switch C103 (1.5L).
  • Disconnect Engine Oil Pressure Switch C1642 (2.5L).
  • Connect a fused jumper wire:
    Click to display connectors

      1.5L (Automatic)


    Positive Lead Measurement / Action Negative Lead
      C1915E-9 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (Manual)


    Positive Lead Measurement / Action Negative Lead
      C1915E-42 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (China)


    Positive Lead Measurement / Action Negative Lead
      C1915E-49 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.5L


    Positive Lead Measurement / Action Negative Lead
      C1551E-25 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground
  • Ignition ON.
  • Observe the low oil pressure warning indicator.

Does the low oil pressure indicator turn off?
Yes REMOVE the fused jumper wire. GO to AU9
No LEAVE the jumper wire connected. GO to AU10

AU9 CHECK THE OIL PRESSURE
  • Test the engine for low oil pressure.

Was a low oil pressure concern detected?
Yes REPAIR the low oil pressure concern. Refer to the appropriate section in Group 303 for the procedure.
No INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.

AU10 CHECK THE ENGINE OIL PRESSURE INPUT CIRCUIT FOR AN OPEN AT THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition OFF.
  • Disconnect PCM C1915E (1.5L).
  • Disconnect PCM C1551E (2.5L).
  • Measure:
    Click to display connectors

      1.5L (Automatic)


    Positive Lead Measurement / Action Negative Lead
      C1915E-9 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (Manual)


    Positive Lead Measurement / Action Negative Lead
      C1915E-42 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      1.5L (China)


    Positive Lead Measurement / Action Negative Lead
      C1915E-49 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.5L


    Positive Lead Measurement / Action Negative Lead
      C1551E-13 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. GO to AU11
No REMOVE the fused jumper wire. REPAIR the circuit.

AU11 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect PCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Low Oil Pressure RTT Warning Indicator Is Never Or Always On (Mid-Level And High Level IPC (2.0L and 2.7L)


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Oil Pressure Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine rpm data or oil pressure warning message is missing for less than 5 seconds, the IPC defaults the low oil pressure RTT warning indicator to the last state (on or off), based upon the last message received.

If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low oil pressure RTT warning indicator on.


  DTC Chart - PCM


DTC Description Fault Trigger Conditions
P0521 Engine Oil Pressure Sensor/Switch "A" Circuit Range/Performance Sets in the PCM when the PCM detects signal variation outside of the module parameters on the hardwired input from the oil pressure sensor.
P0522 Engine Oil Pressure Sensor/Switch "A" Circuit Low Sets in the PCM when the PCM detects a short to ground on the hardwired input from the oil pressure sensor.
P0523 Engine Oil Pressure Sensor/Switch "A" Circuit High Sets in the PCM when the PCM detects an open on the hardwired input from the oil pressure sensor.
P0524 Engine Oil Pressure Too Low Sets in the PCM when the PCM detects low oil pressure.

Possible Sources

  • Wiring, terminals or connectors
  • Tachometer concern
  • Message center concern
  • Engine oil pressure sensor
  • Engine oil pressure concern
  • GWM concern
  • PCM concern
  • IPC

Visual Inspection and Diagnostic Pre-checks

Inspect the:

  • engine for noise or other symptom indicating a base engine or low engine oil pressure concern.
  • engine oil pressure sensor for signs of external damage.
  • engine oil pressure sensor connector for signs of corrosion.
  • harness for damage indicating an open or short to ground.

PINPOINT TEST AV : THE LOW OIL PRESSURE RTT (RECONFIGURABLE TELLTALE) WARNING INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER) (2.0L AND 2.7L)
AV1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AV2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AV2 CHECK THE TACHOMETER OPERATION
  • Start the engine.
  • Verify the tachometer operates.

Does the tachometer operate?
Yes GO to AV3
No For the mid-level IPC, GO to Pinpoint Test H
For high level IPC, GO to Pinpoint Test B

AV3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AV4

AV4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AV5

AV5 CHECK THE OIL PRESSURE
  • Test the engine for low oil pressure.

Was a low oil pressure concern detected?
Yes REPAIR the low oil pressure concern. REFER to the appropriate 303-00 section.
No GO to AV6

AV6 CHECK FOR VOLTAGE AT THE OIL PRESSURE SENSOR
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Sensor C1657 (2.0L).
  • Disconnect Engine Oil Pressure Sensor C1642 (2.7L).
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1642-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1642-2

Is the voltage approximately 5 volts?
Yes GO to AV7
No GO to AV10

AV7 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect PCM C1381B (2.0L).
  • Disconnect PCM C1231B (2.7L).
  • Ignition ON.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1381B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1231B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to AV8

AV8 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1381B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1657-1

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1231B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1642-1

Is the resistance less than 3 ohms?
Yes GO to AV9
No REPAIR the circuit.

AV9 CHECK THE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO GROUND
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1381B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1231B-70 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AV14
No REPAIR the circuit.

AV10 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect PCM C1381E (2.0L).
  • Disconnect PCM C1231E (2.7L).
  • Ignition ON.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to AV11

AV11 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1381E-6

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1231E-6

Is the resistance less than 3 ohms?
Yes GO to AV12
No REPAIR the circuit.

AV12 CHECK THE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO GROUND
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-3 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AV13
No REPAIR the circuit.

AV13 CHECK THE OIL PRESSURE SENSOR RETURN CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1657-2 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1381E-20

    Click to display connectors

      2.7L


    Positive Lead Measurement / Action Negative Lead
      C1642-2 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C1231E-20

Is the resistance less than 3 ohms?
Yes INSTALL a new engine oil pressure sensor. REFER to the appropriate 303-14 section.
CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal operation. If the oil pressure RTT is still never or always on, GO to AV14
No REPAIR the circuit.

AV14 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Powertrain Malfunction (Wrench) RTT Indicator Is Never Or Always On (Mid-Level And High Level IPC Only)

Normal Operation and Fault Conditions

See Powertrain Malfunction (Wrench) RTT Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the transmission service required, engine service required, AWD service required or body service required message is missing for less than 5 seconds, the IPC defaults the powertrain malfunction (wrench) RTT indicator to the last indication state (on or off), based upon the last message received.

If the transmission service required, engine service required, AWD service required or body service required message is missing for 5 seconds or longer, the IPC defaults the powertrain malfunction (wrench) RTT indicator on.

Possible Sources

  • Communication concern
  • BCM concern
  • PCM concern
  • IPC

PINPOINT TEST AW : THE POWERTRAIN MALFUNCTION (WRENCH) RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER OR ALWAYS ON (MID-LEVEL AND HIGH LEVEL IPC (INSTRUMENT PANEL CLUSTER) ONLY)
AW1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AW2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AW2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AW3

AW3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AW4

AW4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the powertrain malfunction (wrench) RTT indicator is never on, the system is operating correctly at this time. There are currently no vehicle concerns present that require the powertrain malfunction (wrench) RTT indicator display.
If the powertrain malfunction (wrench) RTT indicator is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.


The Check Fuel Fill Inlet Message Is Always Displayed

Normal Operation and Fault Conditions

See Check Fuel Fill Inlet Message.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the check fuel fill inlet message request is missing for less than 5 seconds, the IPC defaults the check fuel fill inlet message center message to the last indication state, based upon the last message received.

If the check fuel fill inlet message request is missing for 5 seconds or longer, the IPC defaults the check fuel fill inlet message center message off.

Possible Sources

  • Evaporative emissions system concern
  • PCM
  • IPC

PINPOINT TEST AX : THE CHECK FUEL FILL INLET MESSAGE IS ALWAYS DISPLAYED
AX1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar RTT warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar RTT warning indicator.

Is the door ajar RTT warning indicator off with the door closed, and on with the door open?
Yes GO to AX2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AX2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AX3

AX3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the check fuel fill inlet message is never on, the system is operating correctly at this time. There are currently no vehicle concerns present that require the check fuel fill inlet message display.
If the check fuel fill inlet message is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.


The Active Park Assist/Parking Aid Chime Is Inoperative

Normal Operation and Fault Conditions

See Active Park Assist Chime or Parking Aid Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Parking aid system concern
  • Communication concern
  • IPC

PINPOINT TEST AY : THE ACTIVE PARK ASSIST/PARKING AID CHIME IS INOPERATIVE
AY1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to AY2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

AY2 VERIFY THE CHIMES FUNCTION THROUGH THE AUDIO SPEAKERS
  • Ignition OFF.
  • Ignition ON.
  • Monitor the location of the safety belt warning chime (front/rear audio speakers or IPC) when the ignition is transitioned from OFF to RUN.

Does the chime sound through the audio speakers?
Yes GO to AY3
No GO to Pinpoint Test BC

AY3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AY4

AY4 PERFORM THE PAM (PARKING ASSIST CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PAM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
REFER to: Parking Aid (413-13B Parking Aid - Vehicles With: Active Park Assist, Diagnosis and Testing).
No GO to AY5

AY5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE the audible parking aid.
REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
REFER to: Parking Aid (413-13B Parking Aid - Vehicles With: Active Park Assist, Diagnosis and Testing).


The Adaptive Cruise Control Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Adaptive Cruise Control Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Adaptive cruise control concern
  • Communication concern
  • IPC

PINPOINT TEST AZ : THE ADAPTIVE CRUISE CONTROL WARNING CHIME IS INOPERATIVE
AZ1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to AZ2
No
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AZ2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AZ3

AZ3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AZ4

AZ4 CHECK THE CRUISE CONTROL DISPLAY IN THE MESSAGE CENTER
  • Verify the adaptive cruise control display functions in the message center when the adaptive cruise control is in operation.

Does the cruise control display operate in the message center?
Yes DIAGNOSE the cruise control system.
REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).
No GO to Pinpoint Test AO


The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Blind Spot Information System (BLIS) Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Communication concern
  • Blind Spot Information System (BLIS) concern
  • IPC

PINPOINT TEST BA : THE BLIND SPOT INFORMATION SYSTEM (BLIS)/CROSS TRAFFIC ALERT (CTA) WARNING CHIME IS INOPERATIVE
BA1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BA2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BA2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BA3

BA3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) system.
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).


The Chime Always Sounds


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See PRNDL Not In Park Warning Chime, Key-In-Ignition Chime, Electric Vehicle Engine Off Warning Chime, Ignition-Engine On Warning Chime and Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Exterior lighting concern
  • Interior lighting concern
  • PRNDL concern
  • Wiring, terminals or connectors
  • Ignition switch
  • Ignition lock cylinder housing
  • BCM concern
  • IPC

PINPOINT TEST BB : THE CHIME ALWAYS SOUNDS
BB1 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) FOR MESSAGE CENTER MESSAGES
  • Ignition OFF.
  • Ignition ON.
  • Check the IPC and message center for illuminated warning indicator or message center displays.

Does the IPC have any RTT indicators illuminated or message center messages displayed?
Yes REPAIR all message center indication concerns first. REFER to Symptom Chart: IPC or Symptom Chart: Information And Message Center, in this section.
No GO to BB2

BB2 CHECK THE EXTERIOR LIGHTING OPERATION
  • Place the headlamp switch in the OFF position.
  • Close all doors.
  • Wait one minute.
  • Observe the exterior lights.

Are the headlamps and parking lamps off?
Yes GO to BB3
No
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).
REFER to: Parking, Rear and License Plate Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

BB3 CHECK THE INTERIOR LIGHTING OPERATION
  • Open and close the driver door.
  • Observe the interior lights.

Do the interior lights operate correctly from the driver door?
Yes GO to BB4
No
REFER to: Interior Lighting - System Operation and Component Description (417-02 Interior Lighting, Description and Operation).

BB4 CHECK THE PRNDL OPERATION
  • Apply the parking brake.
  • Move the selector lever through all the ranges while observing the PRNDL.

Does the PRNDL operate correctly and display the correct position matching the selector lever position?
Yes GO to BB5
No GO to Pinpoint Test AB

BB5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BB6

BB6 CHECK THE BCM (BODY CONTROL MODULE) INPUT PIDS FROM THE IGNITION SWITCH
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • Select and monitor the BCM ignition switch (IGN_SW_ACC), (IGN_SW_RUN) and (IGN_SW_KEY_IN) Parameter Identifications (PIDs) while cycling the ignition switch through the ACC, OFF, and RUN states.

Do the BCM Parameter Identifications (PIDs) match the ignition switch position?
Yes
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No For ignition RUN or ACC concerns, DIAGNOSE the ignition switch outputs to the BCM.
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing). For key-in-ignition concern, GO to BB7

BB7 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR VOLTAGE AT THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280G .
  • Remove the key from the ignition cylinder.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280G-38 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes GO to BB8
No GO to BB10

BB8 CHECK THE KEY-IN-IGNITION INPUT WITH THE IGNITION SWITCH DISCONNECTED
  • Disconnect Ignition Switch C250 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280G-38 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to BB9

BB9 CHECK THE IGNITION SWITCH OPERATION
  • Perform the ignition switch component test.
    Refer to Wiring Diagrams Cell 149 for schematic and connector information.

Does the ignition switch pass the component test?
Yes INSTALL a new ignition lock cylinder housing.
REFER to: Ignition Lock Cylinder Housing (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No INSTALL a new ignition switch.
REFER to: Ignition Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).

BB10 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and verify the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Chimes Only Sound From The IPC

Normal Operation and Fault Conditions


REFER to: Warning Chimes - Overview (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
and REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Communication concern
  • ACM concern
  • APIM concern
  • Audio DSP module concern

PINPOINT TEST BC : THE CHIMES ONLY SOUNDS FROM THE IPC (INSTRUMENT PANEL CLUSTER)
BC1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BC2

BC2 PERFORM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the ACM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes Refer to the appropriate 415-00 section.
No GO to BC3

BC3 PERFORM THE APIM (SYNC MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes Refer to the appropriate 415-00 section.
No GO to BC4

BC4 CHECK FOR CORRECT AUDIO SYSTEM OPERATION
  • Operate the audio system in AM/ FM mode.

Does the audio system operate correctly?
Yes If equipped with the Sony audio system, GO to BC5
If not equipped with the Sony audio system, GO to BC6
No Diagnose the audio system. Refer to the appropriate 415-00 section.

BC5 PERFORM THE AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the audio DSP module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information) .
No GO to BC6

BC6 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ACM and all related inline connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the ACM and all related inline connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM. Refer to the appropriate 415-00 section.
On vehicles equipped with the Sony audio system, TEST the system for normal operation. If the chimes still do not sound through the audio system, GO to BC7
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

BC7 CHECK FOR CORRECT AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the audio DSP module and all related inline connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the audio DSP module and all related inline connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new audio DSP module.
REFER to: Audio Digital Signal Processing (DSP) Module (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 3, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Forward Collision Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Forward Collision Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Forward collision system concern
  • Communication concern
  • IPC

PINPOINT TEST BD : THE FORWARD COLLISION WARNING CHIME IS INOPERATIVE
BD1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BD2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BD2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BD3

BD3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the collision avoidance system.
REFER to: Collision Warning and Collision Avoidance System (419-03B Collision Warning and Collision Avoidance System, Diagnosis and Testing).


The Headlamps On Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • GWM concern
  • BCM concern
  • IPC

PINPOINT TEST BE : THE HEADLAMPS ON WARNING CHIME IS INOPERATIVE
BE1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BE2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BE2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BE3

BE3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).


The Ignition-Engine On Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Interior lighting concern
  • PRNDL indication concern
  • BCM
  • IPC

PINPOINT TEST BF : THE IGNITION-ENGINE ON WARNING CHIME IS INOPERATIVE
BF1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BF2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BF2 CHECK THE DOOR AJAR INDICATION
  • Open the driver door.
  • Observe the door ajar warning indicator or door ajar RTT warning indicator.

Does the door ajar warning indicator or door ajar RTT warning indicator turn on with the driver door ajar?
Yes GO to BF3
No For the door ajar warning indicator, GO to Pinpoint Test R
For the door ajar, RTT warning indiator, GO to Pinpoint Test AP

BF3 CHECK THE PRNDL OPERATION
  • Shift the transmission range selector through the ranges while observing the PRNDL indication.

Does the PRNDL indication match the selected transmission range?
Yes GO to BF4
No GO to Pinpoint Test AB

BF4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE all GWM Diagnostic Trouble Codes (DTCs)
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


The Key-In-Ignition Warning Chime Is Inoperative


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Key-In-Ignition Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).


  BCM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B10F1:14 Key In Switch: Circuit Short To Ground or Open A continuous and on-demand DTC that sets in the BCM if an open is detected on the key-in-ignition switch input with the ignition ON.

Possible Sources

  • Wiring, terminals or connectors
  • Interior lighting concern
  • Key-in-ignition switch (part of the ignition switch)
  • BCM
  • IPC

PINPOINT TEST BG : THE KEY-IN-IGNITION WARNING CHIME IS INOPERATIVE
BG1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BG2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BG2 CHECK THE INTERIOR LAMPS OPERATION
  • Open and close the driver door.
  • Observe the interior lamps.

Do the interior lamps operate correctly from the driver door?
Yes GO to BG3
No
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).

BG3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BG4

BG4 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Is DTC B10F1:14 present?
Yes GO to BG5
No GO to BG9

BG5 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR VOLTAGE
  • Ignition OFF.
  • Insert the key into the ignition cylinder.
  • Disconnect BCM C2280G .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280G-38 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the voltage greater than 11 volts?
Yes GO to BG9
No GO to BG6

BG6 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR SHORT TO GROUND
  • Remove the key from the ignition cylinder.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280G-38 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to BG7
No REPAIR the circuit.

BG7 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR OPEN
  • Disconnect Ignition Switch C250 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280G-38 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C250-5

Is the resistance less than 3 ohms?
Yes GO to BG8
No REPAIR the circuit.

BG8 CHECK THE IGNITION SWITCH
  • Remove the ignition switch.
    REFER to: Ignition Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
  • Perform the ignition switch component test.
    Refer to Wiring Diagrams Cell 149 for schematic and connector information.

Is the ignition switch OK?
Yes INSTALL a new ignition lock cylinder housing.
REFER to: Ignition Lock Cylinder Housing (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No INSTALL a new ignition switch.
REFER to: Steering Column Multifunction Switch LH (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).

BG9 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and verify the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Lane Keeping Aid Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Lane Keeping Aid Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Communication concern
  • Lane departure warning system concern
  • IPC

PINPOINT TEST BH : THE LANE KEEPING AID WARNING CHIME IS INOPERATIVE
BH1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BH2
No
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BH2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BH3

BH3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BH4

BH4 CHECK THE LANE DEPARTURE SYSTEM OPERATION
  • Verify the lane departure system operate correctly.

Does the lane departure system operate correctly?
Yes The system is operating correctly at this time. Inform the customer that this chime only operates with the hands off the steering wheel.
No
REFER to: Lane Keeping System (419-07 Lane Keeping System, Diagnosis and Testing).


The Memory-Stored Feedback Chime Is Inoperative

Normal Operation and Fault Conditions

See Memory-Stored Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Memory set feature concern
  • DSM
  • IPC

PINPOINT TEST BI : THE MEMORY-STORED FEEDBACK CHIME IS INOPERATIVE
BI1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BI2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BI2 CHECK THE MEMORY SET FEATURE
  • Verify the memory set procedure can successfully change the memory preferences.

Does the memory set procedure successfully change the memory preferences?
Yes GO to BI3
No
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).

BI3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE all GWM Diagnostic Trouble Codes (DTCs).
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


The Parking Brake Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Parking Brake Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Brake warning indication concern
  • Communication concern
  • IPC

Visual Inspection And Diagnostic Pre-checks

Check the operation of the parking brake warning chime with the vehicle moving at least 10 km/h (6.2 mph) and the parking brake slightly applied (just enough to turn the brake warning indicator on without damaging the rear brakes).


PINPOINT TEST BJ : THE PARKING BRAKE WARNING CHIME IS INOPERATIVE
BJ1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BJ2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BJ2 CHECK THE BRAKE WARNING INDICATOR FOR CORRECT OPERATION
  • Apply the parking brake.
  • Observe the brake warning indicator.

Does the brake warning indicator illuminate?
Yes GO to BJ3
No GO to Pinpoint Test O

BJ3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BJ4

BJ4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).


The Perimeter Alarm Chime Is Inoperative

Normal Operation and Fault Conditions

See Perimeter Alarm Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Perimeter alarm concern
  • BCM
  • IPC

PINPOINT TEST BK : THE PERIMETER ALARM CHIME IS INOPERATIVE
BK1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BK2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BK2 CHECK THE OPERATION OF THE PERIMETER ALARM
  • Arm the perimeter alarm using the remote key locking feature (key fob).
  • Wait approximately 15 seconds for the system to arm.
  • Open the driver door using the interior door handle.

Does the perimeter alarm sound after 12 seconds?
Yes GO to BK3
No
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).

BK3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BK4

BK4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).


The Safety Belt Warning Chime Or The Belt-Minder® Feature Is Inoperative

Normal Operation and Fault Conditions

See Safety Belt Warning Chime and Belt-Minder® Feature.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Belt-Minder® deactivated
  • Communication concern
  • Safety belt warning indication concern
  • Vehicle speed input concern
  • RCM
  • IPC

PINPOINT TEST BL : THE SAFETY BELT WARNING CHIME OR THE BELT-MINDER® FEATURE IS INOPERATIVE
BL1 CHECK THE HEADLAMPS ON WARNING CHIME
  • Ignition OFF.
  • Turn the headlamps on.
  • Remove the ignition key (except push button start) or place the ignition OFF (with push button start).
  • Open the driver door.
  • Monitor the headlamps on warning chime.

Does the headlamps on warning chime operate?
Yes GO to BL2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BL2 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes For the Belt-Minder®, GO to BL3
For the safety belt warning indicator, GO to BL4
No GO to BL5

BL3 CHECK THE SPEEDOMETER OPERATION
  • Ignition ON.
  • Verify the speedometer operates.

Does the speedometer operate?
Yes GO to BL4
No GO to Pinpoint Test E

BL4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BL5

BL5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BL6

BL6 PERFORM THE RCM (RESTRAINTS CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the RCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Seatbelt Systems (501-20A Seatbelt Systems, Diagnosis and Testing).
No GO to BL7

BL7 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BL8

BL8 CHECK THE DRIVER AND FRONT PASSENGER SAFETY BELT BUCKLE SWITCH
  • Using a diagnostic scan tool, monitor the RCM driver and front passenger safety belt buckle Parameter Identifications (PIDs) (SBELT_D_ST) and (SBLT_P_ST) while buckling and unbuckling the safety belt.

Do the Parameter Identifications (PIDs) display BUCKLED with the safety belt buckled and UNBUCKLED with the safety belt unbuckled?
Yes GO to BL9
No INSTALL a new safety belt buckle.
REFER to: Front Seatbelt Buckle (501-20A Seatbelt Systems, Removal and Installation).

BL9 CHECK THE BELT-MINDER® CONFIGURATION

NOTE: Verify that an administrator key is used for this test and not a MyKey® programmed key. When a MyKey® programmed key is used, the Belt-Minder® is automatically turned on and cannot be disabled (if previously disabled by an administrator, the Belt-Minder® remains disabled when an administrator key is used).

  • Verify the Belt-Minder® is activated or configured on for the seating position in question.
    REFER to: Seatbelt Minder Deactivating/Activating (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).

Is the Belt-Minder activated for the seating position in question?
Yes If the Belt-Minder® is always on above 10 km/h (6 mph) with the safety belt unfastened, the system is operating correctly.
If the Belt-Minder® is always on with the safety belt fastened or never on with the safety belt unfastened above 10 km/h (6 mph), INSTALL a new RCM.
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No ACTIVATE the Belt-Minder® for the seating position in question.
REFER to: Seatbelt Minder Deactivating/Activating (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).


The Turn Signal-Hazard On Chime Or Turn Signal Left On Chime Is Inoperative

Normal Operation and Fault Conditions

See Turn Signal On Chime Tone.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Turn signal indication concern
  • Communication concern
  • BCM concern
  • IPC

PINPOINT TEST BM : THE TURN SIGNAL-HAZARD ON CHIME OR TURN SIGNAL LEFT ON CHIME IS INOPERATIVE
BM1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?
Yes GO to BM2
No
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.

BM2 CHECK THE TURN SIGNAL INDICATOR OPERATION
  • Verify the RH and LH turn signal indicators operate correctly.

Do the turn signal indicators operate correctly?
Yes GO to BM3
No GO to Pinpoint Test T

BM3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No
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U0100:00 or U0401:82

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the PCM through the GWM are missing for 5 seconds or longer.
U0401:82 Invalid Data Received from ECM/PCM A: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages for adaptive cruise control are not received from the PCM for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • PCM
  • IPC concern

PINPOINT TEST BN : U0100:00 OR U0401:82
BN1 VERIFY THE DIAGNOSTIC SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition ON.
  • Connect the diagnostic scan tool.
  • Check that a vehicle session can be established using the diagnostic scan tool.

Can a vehicle session be established?
Yes GO to BN2
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BN2 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BN3

BN3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any DTC recorded?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BN4

BN4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) set?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BN5

BN5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0100:00 or DTC U0401:82 still present?
Yes GO to BN6
No The system is operating correctly at this time. The DTC may have set due to high network traffic or an intermittent fault condition.

BN6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the PCM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BN7
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BN7 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0101:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0101:00 Lost Communication with TCM: No Sub Type Information Sets in continuous memory in the IPC if transmission data messages received from the PCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • PCM
  • IPC concern

PINPOINT TEST BO : U0101:00
BO1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BO2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BO2 CHECK THE COMMUNICATION NETWORK
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Does the PCM pass the network test?
Yes GO to BO3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BO3 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BO4

BO4 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
No GO to BO5

BO5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BO6

BO6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0101:00 still present?
Yes GO to BO7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BO7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the PCM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BO8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BO8 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0103:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0103:00 Lost Communication With Gear Shift Control Module A: No Sub Type Information Sets in continuous memory in the IPC if gear shift data messages received from the GSM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • GSM
  • IPC

PINPOINT TEST BP : U0103:00
BP1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BP2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BP2 CHECK THE COMMUNICATION NETWORK
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Does the GSM pass the network test?
Yes GO to BP3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BP3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BP4

BP4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BP5

BP5 CHECK THE GSM (GEAR SHIFT MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, perform the GSM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: External Controls (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).
No GO to BP6

BP6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0103:00 still present?
Yes GO to BP7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BP7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the GSM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BP8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BP8 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the GSM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the GSM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GSM.
REFER to: Gear Shift Module (GSM) (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0104:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0104:00 Lost Communication With Cruise Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the CCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • CCM
  • IPC concern

PINPOINT TEST BQ : U0104:00
BQ1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BQ2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BQ2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the CCM pass the network test?
Yes GO to BQ3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BQ3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BQ4

BQ4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BQ5

BQ5 PERFORM THE CCM (CRUISE CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the CCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).
No GO to BQ6

BQ6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0104:00 still present?
Yes GO to BQ7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BQ7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the CCM GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BQ8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BQ8 CHECK FOR CORRECT CCM (CRUISE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all CCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the CCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new CCM.
REFER to: Cruise Control Module (CCM) (419-03A Cruise Control, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0121:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0121:00 Lost Communication With Anti-Lock Brake System (ABS) Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the ABS module through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • ABS module
  • IPC concern

PINPOINT TEST BR : U0121:00
BR1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BR2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BR2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the ABS module pass the network test?
Yes GO to BR3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BR3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BR4

BR4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BR5

BR5 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS module self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to BR6

BR6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0121:00 still present?
Yes GO to BR7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BR7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the ABS module, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BR8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BR8 CHECK FOR CORRECT ABS (ANTI-LOCK BRAKE SYSTEM) MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ABS module and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ABS module and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (ABS).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0122:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0122:00 Lost Communication With Vehicle Dynamics Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the VDM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • VDM
  • IPC

PINPOINT TEST BS : U0122:00
BS1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BS2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BS2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the VDM pass the network test?
Yes GO to BS3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BS3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BS4

BS4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BS5

BS5 PERFORM THE VDM (VEHICLE DYNAMICS CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the VDM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Vehicle Dynamic Suspension (204-05 Vehicle Dynamic Suspension, Diagnosis and Testing).
No GO to BS6

BS6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0122:00 still present?
Yes GO to BS7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BS7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the VDM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BS8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BS8 CHECK FOR CORRECT VDM (VEHICLE DYNAMICS CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the VDM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the VDM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new Vehicle Dynamics Module (VDM).
REFER to: Vehicle Dynamics Control Module (VDM) (204-05 Vehicle Dynamic Suspension, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0131:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0131:00 Lost Communication With Power Steering Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the PSCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • PSCM
  • IPC concern

PINPOINT TEST BT : U0131:00
BT1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BT2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BT2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the BCM pass the network test?
Yes GO to BT3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BT3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BT4

BT4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BT5

BT5 PERFORM THE PSCM (POWER STEERING CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PSCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
No GO to BT6

BT6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0131:00 still present?
Yes GO to BT7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BT7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the PSCM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BT8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BT8 CHECK FOR CORRECT PSCM (POWER STEERING CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PSCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the PSCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions.
If no Technical Service Bulletins (TSBs) address this concern, refer to the EPAS symptom chart.
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (EPAS).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0140:00 Or U0140:81

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0140:00 Lost Communication With Body Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the BCM through the GWM are missing for 5 seconds or longer.
U0140:81 Lost Communication With Body Control Module: Invalid Serial Data Received Sets in continuous memory in the IPC if data messages received from the BCM through the GWM are invalid for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • BCM
  • IPC concern

PINPOINT TEST BU : U0140:00 OR U0140:81
BU1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BU2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BU2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the BCM pass the network test?
Yes GO to BU3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BU3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BU4

BU4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BU5

BU5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BU6

BU6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0140:00 or DTC U0140:81 still present?
Yes GO to BU7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BU7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the BCM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BU8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BU8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0146:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0146:00 Lost Communication With Gateway "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the GWM over the MS-CAN or HS-CAN3 are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM
  • IPC concern

PINPOINT TEST BV : U0146:00
BV1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BV2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BV2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the GWM pass the network test?
Yes GO to BV3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BV3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BV4

BV4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BV5

BV5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0146:00 still present?
Yes GO to BV6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BV6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN
  • CHECK the vehicle service history for recent service actions related to the GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BV7
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BV7 CHECK FOR CORRECT GWM (GATEWAY MODULE A) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the GWM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the GWM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GWM.
REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0151:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0151:00 Lost Communication With Restraints Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the RCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • RCM
  • IPC concern

PINPOINT TEST BW : U0151:00
BW1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BW2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BW2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the RCM pass the network test?
Yes GO to BW3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BW3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BW4

BW4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BW5

BW5 PERFORM THE RCM (RESTRAINTS CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the RCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to BW6

BW6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0151:00 still present?
Yes GO to BW7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BW7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the RCM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BW8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BW8 CHECK FOR CORRECT RCM (RESTRAINTS CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the RCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the RCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RCM.
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0154:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0154:00 Lost Communication With Restraints Occupant Classification System Module: No Sub Type Information Sets in continuous memory in the IPC if occupant classification sensor data messages received from the RCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • Battery voltage concern
  • OCS sensor
  • IPC

PINPOINT TEST BX : U0154:00
BX1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BX2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BX2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the OCSM pass the network test?
Yes GO to BX3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BX3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BX4

BX4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BX5

BX5 PERFORM THE OCSM (OCCUPANT CLASSIFICATION SYSTEM MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the OCSM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to BX6

BX6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0154:00 still present?
Yes GO to BX7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BX7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the OCSM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BX8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BX8 CHECK FOR CORRECT OCSM (OCCUPANT CLASSIFICATION SYSTEM MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the OCS sensor and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the OCS sensor and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new OCS sensor.
REFER to: Occupant Classification System (OCS) Sensor (501-20B Supplemental Restraint System, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U159:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0159:00 Lost Communication With Parking Assist Control Module "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the PAM (part of the BCM) through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • BCM
  • IPC

PINPOINT TEST BY : U0159:00
BY1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BY2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BY2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the PAM pass the network test?
Yes GO to BY3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BY3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BY4

BY4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BY5

BY5 PERFORM THE PAM (PARKING ASSIST CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PAM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
No GO to BY6

BY6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0159:00 still present?
Yes GO to BY7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BY7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the PAM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BY8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BY8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0184:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0184:00 Lost Communication With Radio: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the ACM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • ACM
  • IPC concern

PINPOINT TEST BZ : U0184:00
BZ1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BZ2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BZ2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the ACM pass the network test?
Yes GO to BZ3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BZ3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BZ4

BZ4 PERFORM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the ACM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the appropriate 415-00 section.
No GO to BZ5

BZ5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0184:00 still present?
Yes GO to BZ6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BZ6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the ACM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BZ7
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BZ7 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ACM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ACM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM. REFER to the appropriate 415-00 section.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0199:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0199:00 Lost Communication With "Door Control Module A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the DDM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • DDM
  • IPC

PINPOINT TEST CA : U0199:00
CA1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to CA2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CA2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the DDM pass the network test?
Yes GO to CA3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

CA3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to CA4

CA4 PERFORM THE DDM (DRIVER DOOR MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the DDM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).
No GO to CA5

CA5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0199:00 still present?
Yes GO to CA6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CA6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the DDM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to CA7
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

CA7 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the DDM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the DDM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U019E:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U019E:00 Lost Communication With Transmission Range Control Module A: No Sub Type Information Sets in continuous memory in the IPC if transmission range data messages received from the TRCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • TRCM
  • IPC

PINPOINT TEST CB : U019E:00
CB1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to CB2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CB2 CHECK THE COMMUNICATION NETWORK
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Does the TRCM pass the network test?
Yes GO to CB3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

CB3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) recorded?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to CB4

CB4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to CB5

CB5 PERFORM THE TRCM (TRANSMISSION RANGE CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the TRCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: External Controls (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).
No GO to CB6

CB6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U019E:00 still present?
Yes GO to CB7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CB7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the TRCM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to CB8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

CB8 CHECK FOR CORRECT TRCM (TRANSMISSION RANGE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the TRCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the TRCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new TRCM.
REFER to: Transmission Range Control Module (TRCM) (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0212:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0212:00 Lost Communication With Steering Column Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the SCCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • SCCM module
  • IPC concern

PINPOINT TEST CC : U0212:00
CC1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to CC2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CC2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the SCCM pass the network test?
Yes GO to CC3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

CC3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to CC4

CC4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to CC5

CC5 PERFORM THE SCCM (STEERING COLUMN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the SCCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
No GO to CC6

CC6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0212:00 still present?
Yes GO to CC7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CC7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the SCCM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to CC8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

CC8 CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the SCCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the SCCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCCM.
REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0232:00, U0233:00, U0533:82 Or U0534:82

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0232:00 Lost Communication With Side Obstacle Detection Control Module - Left: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the SODL through the GWM are missing for 5 seconds or longer.
U0233:00 Lost Communication With Side Obstacle Detection Control Module - Right: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the SODR through the GWM are missing for 5 seconds or longer.
U0533:82 Invalid Data Received From Side Obstacle Detection Control Module-Left: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the SODL through the GWM are missing for 5 seconds or longer.
U0534:82 Invalid Data Received From Side Obstacle Detection Control Module-Right: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the SODR through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • SODL
  • SODR
  • IPC concern

PINPOINT TEST CD : U0232:00, U0233:00, U0533:82 OR U0534:82
CD1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to CD2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CD2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the SODL or SODR pass the network test?
Yes GO to CD3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

CD3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to CD4

CD4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to CD5

CD5 PERFORM THE SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) OR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) SELF-TEST
  • Using a diagnostic scan tool, perform the SODL or SODR self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No GO to CD6

CD6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0232:00, U0233:00, U0533:82 or U0534:82 still present?
Yes GO to CD7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CD7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the SODL, SODR, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to CD8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

CD8 CHECK FOR CORRECT SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) OR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the SODL or SODR and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the SODL or SODR and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SODL or SODR.
REFER to: Side Obstacle Detection Control Module (419-04 Side and Rear Vision, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U023A:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U023A:00 Lost Communication With Image Processing Module A: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the IPMA through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • IPMA
  • IPC concern

PINPOINT TEST CE : U023A:00
CE1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to CE2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CE2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the IPMA pass the network test?
Yes GO to CE3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

CE3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to CE4

CE4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to CE5

CE5 PERFORM THE IPMA (IMAGE PROCESSING MODULE A) SELF-TEST
  • Using a diagnostic scan tool, perform the IPMA) self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
No GO to CE6

CE6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U023A:00 still present?
Yes GO to CE7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CE7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the IPMA, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to CE8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

CE8 CHECK FOR CORRECT IPMA (IMAGE PROCESSING MODULE A) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPMA and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPMA and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new interior rear view mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0241:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0241:00 Lost Communication With Headlamp Control Module "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the HCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • HCM
  • IPC concern

PINPOINT TEST CF : U0241:00
CF1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to CF2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CF2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the HCM pass the network test?
Yes GO to CF3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

CF3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to CF4

CF4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to CF5

CF5 PERFORM THE HCM (HEADLAMP CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the HCM) self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).
No GO to CF6

CF6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0241:00 still present?
Yes GO to CF7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CF7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the HCM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to CF8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

CF8 CHECK FOR CORRECT HCM (HEADLAMP CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the HCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the HCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new HCM. REFER to the appropriate 417-01 section.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0424:82 Or U0557:00

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0424:82 Invalid Data Received From HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated outside air temperature data received from the FCIM through the GWM is missing for 5 seconds or longer.
U0557:00 Invalid Data Received From Front Controls Interface Module "A" No Sub Type Information Sets in continuous memory in the IPC if outside air temperature data is invalid from the FCIM through the GWM is missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • FCIM
  • IPC concern

PINPOINT TEST CG : U0424:82 OR U0557:00
CG1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to CG2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CG2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the FCIM pass the network test?
Yes GO to CG3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

CG3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to CG4

CG4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to CG5

CG5 PERFORM THE FCIM (FRONT CONTROLS INTERFACE MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the FCIM module self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the appropriate 415-00 section.
No GO to CG6

CG6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0420:82 or U0557:00 still present?
Yes GO to CG7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

CG7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the FCIM, GWM or IPC. If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to CG8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

CG8 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the FCIM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the FCIM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (FCIM).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U3003:16


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U3003:16 Battery Voltage: Circuit Voltage Below Threshold Sets in the IPC in continuous memory if the IPC detects battery voltage below 9 volts on the voltage supply circuit for 5 seconds or longer.

Possible Sources

  • Wiring, terminals or connectors
  • High circuit resistance
  • Charging system concern
  • IPC

PINPOINT TEST CH : U3003:16
CH1 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Ignition ON.
  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3003:16 still present?
Yes GO to CH2
No The system is operating correctly at this time. The DTC may have been set due to a previous low battery voltage condition.

CH2 CHECK FOR CHARGING SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS) IN THE BCM (BODY CONTROL MODULE)
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any charging system Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to CH3

CH3 CHECK THE BATTERY CONDITION AND STATE OF CHARGE
  • Check the battery condition and verify the battery is fully charged.
    REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).

Is the battery OK and fully charged?
Yes GO to CH4
No If the battery is discharged, DIAGNOSE the cause of the low battery condition.
REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing). If the battery condition fails, INSTALL a new battery.
REFER to: Battery (414-01 Battery, Mounting and Cables, Removal and Installation).

CH4 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) VOLTAGE PID
  • Measure and record the voltage at the battery.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Monitor the IPC voltage (MODULE_VOLT) PID

Is the voltage within 0.2 volt of the recorded battery voltage?
Yes GO to CH7
No GO to CH5

CH5 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) VOLTAGE SUPPLY
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-21 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Ground

Is the voltage greater than 11 volts?
Yes GO to CH6
No REPAIR the circuit for high circuit resistance.

CH6 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) GROUND
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-21 Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   C220-5

Is the voltage greater than 11 volts?
Yes GO to CH7
No REPAIR the circuit for high circuit resistance.

CH7 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U3003:17

Normal Operation and Fault Conditions


  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U3003:17 Battery Voltage: Circuit Voltage Above Threshold Sets in the IPC in continuous memory if the IPC detects battery voltage above 16 volts on the voltage supply circuit for 5 seconds or longer.

Possible Sources

  • Charging system concern
  • IPC

PINPOINT TEST CI : U3003:17
CI1 CHECK FOR OVERCHARGING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN OTHER MODULES
  • Ignition ON.
  • Using a diagnostic scan tool, perform self-test on all modules.
  • Retrieve the continuous memory DTCs from all modules.

Is DTC B1317, B1676, P0563 ( PCM), U3003:17 or U3006:17 set in more than one module?
Yes DIAGNOSE the overcharging condition.
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
No GO to CI2

CI2 CHECK THE BATTERY VOLTAGE
  • Turn off all interior/exterior lights and accessories.
  • Start and run the engine at approximately 2,000 rpm for 3 minutes while monitoring the battery voltage.

Does the battery voltage rise to 15.5 volts or higher?
Yes DIAGNOSE the overcharging condition.
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
No GO to CI3

CI3 RECHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U3003:17
  • Ignition OFF.
  • Ignition ON.
  • Using a diagnostic scan tool, clear the continuous memory DTCs.
  • Carry out the IPC self-test.

Is DTC U3003:17 present?
Yes
Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing   Click here to access Guided Routine (IPC).Ford Fusion. Instrumentation, Message Center and Warning Chimes. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The DTC may have been set previously during battery charging or while jump starting the vehicle.


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