Ford Fusion Manuals

Ford Fusion: Handles, Locks, Latches and Entry Systems / Locks, Latches and Entry Systems. Diagnosis and Testing

DTC Charts

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  BCM DTC Chart


  DTC Description Action
B10AB:00 Remote Keyless Entry Synchronization: No Sub Type Information   GO to Pinpoint Test U
B10C7:01 Interior Trunk Antenna: General Electrical Failure   GO to Pinpoint Test Z
B11C6:01 Passenger Door External Antenna: General Electrical Failure   GO to Pinpoint Test Y
B11CA:01 Driver Door External Antenna: General Electrical Failure   GO to Pinpoint Test Y
B1218:00 Transmitter Identification Code: No Sub Type Information   GO to Pinpoint Test U
B1219:11 Interior Boot/Trunk Release Switch: Circuit Short To Ground   GO to Pinpoint Test N
B121A:11 Keypad Illumination Output: Circuit Short To Ground   GO to Pinpoint Test S
B121A:15 Keypad Illumination Output: Circuit Short To Battery or Open
  • If the keypad illumination is inoperative, GO to Pinpoint Test S
  • If the keypad illumination is always on, GO to Pinpoint Test T
B121B:01 Keypad Input Switch: General Electrical Failure   GO to Pinpoint Test R
B126A:01 Drivers Door Interior Lock Switch: General Electrical Failure
  • If the concern exists when using a front door lock control switch, GO to Pinpoint Test J
  • If the concern exists when using a rear door lock control switch, GO to Pinpoint Test K
B12EE:11 Liftgate/Tailgate/Trunk Release: Circuit Short To Ground   GO to Pinpoint Test N
B12EE:15 Liftgate/Tailgate/Trunk Release: Circuit Short To Battery or Open   GO to Pinpoint Test N
B1381:11 Left Front Door Handle Proximity Sensor: Circuit Short To Ground   GO to Pinpoint Test Y
B1381:15 Left Front Door Handle Proximity Sensor: Circuit Short To Battery or Open   GO to Pinpoint Test Y
B1381:29 Left Front Door Handle Proximity Sensor: Signal Invalid   GO to Pinpoint Test Y
B1382:11 Right Front Door Handle Proximity Sensor: Circuit Short To Ground   GO to Pinpoint Test Y
B1382:15 Right Front Door Handle Proximity Sensor: Circuit Short To Battery or Open   GO to Pinpoint Test Y
B1382:29 Right Front Door Handle Proximity Sensor: Signal Invalid   GO to Pinpoint Test Y
B1383:11 Left Rear Door Handle Proximity Sensor: Circuit Short To Ground   GO to Pinpoint Test Y
B1383:15 Left Rear Door Handle Proximity Sensor: Circuit Short To Battery or Open   GO to Pinpoint Test Y
B1383:29 Left Rear Door Handle Proximity Sensor: Signal Invalid   GO to Pinpoint Test Y
B1384:11 Right Rear Door Handle Proximity Sensor: Circuit Short To Ground   GO to Pinpoint Test Y
B1384:15 Right Rear Door Handle Proximity Sensor: Circuit Short To Battery or Open   GO to Pinpoint Test Y
B1384:29 Right Rear Door Handle Proximity Sensor: Signal Invalid   GO to Pinpoint Test Y
B1490:11 Lock Indicator LED Status Output: Circuit Short To Ground   GO to Pinpoint Test L
B1490:15 Lock Indicator LED Status Output: Circuit Short To Battery or Open
  • If a door lock indicator is inoperative, GO to Pinpoint Test L
  • If a door lock indicator is always on, GO to Pinpoint Test M
C1017:11 Boot/Trunk Primary Switch: Circuit Short To Ground   GO to Pinpoint Test N
P0830:11 Clutch Pedal Switch "A" Circuit: Circuit Short To Ground   GO to Pinpoint Test O
U0258:87 Lost Communication With Radio Transceiver: Missing Message   GO to Pinpoint Test AA
All other Diagnostic Trouble Codes (DTCs) -  
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  RTM DTC Chart


  DTC Description Action
U1A00:00 Private Communication Network: No Sub Type Information   GO to Pinpoint Test AA
All other Diagnostic Trouble Codes (DTCs) -  
REFER to: Tire Pressure Monitoring System (TPMS) (204-04B Tire Pressure Monitoring System (TPMS), Diagnosis and Testing).

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  PCM DTC Chart


  DTC Description Action
P04B5 Fuel Fill Door Stuck Open   GO to Pinpoint Test AB
P04B9 Fuel Fill Door Position Sensor/Switch Circuit Low   GO to Pinpoint Test AB
P04BA Fuel Fill Door Position Sensor/Switch Circuit High   GO to Pinpoint Test AB
P04C1 Fuel Fill Door Unlock Control Circuit Low   GO to Pinpoint Test P
P04C2 Fuel Fill Door Unlock Control Circuit High   GO to Pinpoint Test O
P04C9 Fuel Fill Door Open Request Sensor/Switch Performance/Stuck Off   GO to Pinpoint Test O
P04CA Fuel Fill Door Open Request Sensor/Switch Stuck Low   GO to Pinpoint Test O
P04CD Fuel Fill Door Open Request Sensor/Switch Stuck On   GO to Pinpoint Test O
All other Diagnostic Trouble Codes (DTCs) - REFER to the PCM DTC Chart in the appropriate 303-14 section.

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DDM DTC Chart


  DTC Description Action
B1087:83 LIN Bus "A": Value Of Signal Protection Calculation Incorrect   GO to Pinpoint Test AC
B1087:87 LIN Bus "A": Missing Message   GO to Pinpoint Test AC
B1088:83 LIN Bus "B": Value of Signal Protection Calculation Incorrect  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B1088:87 LIN Bus "B": Missing Message  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B108F:23 Cabin Lock/Unlock Switch: Signal Stuck Low   GO to Pinpoint Test J
B1142:29 Ignition Status 1: Signal Invalid   GO to Pinpoint Test AD
B1163:11 Left Mirror Heater Output: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1163:15 Left Mirror Heater Output: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1165:11 Left Front Puddle Lamp Output: Circuit Short To Ground  
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).
B1165:15 Left Front Puddle Lamp Output: Circuit Short To Battery or Open  
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).
B117C:07 Rear Power Window Up: Mechanical Failure  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117C:16 Rear Power Window Up: Circuit Voltage Below Threshold  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117C:4B Rear Power Window Up: Over Temperature  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117C:92 Rear Power Window Up: Performance or Incorrect Operation INITIALIZE the LH rear door window regulator motor.
REFER to: Power Door Window Initialization (501-11 Glass, Frames and Mechanisms, General Procedures).
B117E:07 Front Power Window Up: Mechanical Failure  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117E:16 Front Power Window Up: Circuit Voltage Below Threshold  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117E:4B Front Power Window Up: Over Temperature  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117E:92 Front Power Window Up: Performance or Incorrect Operation  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B1189:29 Front Window Position Sensor: Signal Invalid  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B118A:29 Rear Window Position Sensor: Signal Invalid  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B118C:11 Left Blind Spot Warning Indicator: Circuit Short To Ground  
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
B118C:15 Left Blind Spot Warning Indicator: Circuit Short To Battery or Open  
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
B11DA:23 Driver Door Key Cylinder Switch: Signal Stuck Low  
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).
B11F6:11 Driver Folding Mirror Motor: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B11F6:15 Driver Folding Mirror Motor: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B12BA:11 Lock Status LED - Front: Circuit Short To Ground   GO to Pinpoint Test L
B12C5:71 Front Window Lifter Motor Up Relay: Actuator Stuck  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12C6:71 Rear Window Lifter Motor Up Relay: Actuator Stuck  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12C7:71 Front Window Lifter Motor Down Relay: Actuator Stuck  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12C8:71 Rear Window Lifter Motor Down Relay: Actuator Stuck  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12E9:23 Rear Window Local Up/Down Switch: Signal Stuck Low  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12E9:24 Rear Window Local Up/Down Switch: Signal Stuck High  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12FF:11 Rear Door Switch Illumination: Circuit Short To Ground  
REFER to: Instrument Panel and Interior Switches Illumination (413-00 Instrument Panel and Interior Switches Illumination, Diagnosis and Testing).
B12FF:15 Rear Door Switch Illumination: Circuit Short To Battery or Open  
REFER to: Instrument Panel and Interior Switches Illumination (413-00 Instrument Panel and Interior Switches Illumination, Diagnosis and Testing).
B13F0:4B Left Rear Power Window Motor: Over Temperature  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B13F1:4B Driver Power Window Motor: Over Temperature  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B1C03:23 Memory #1 Switch: Signal Stuck Low  
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).
B1C04:23 Memory #2 Switch: Signal Stuck Low  
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).
B1C06:11 Driver Up/Down And Common Mirror Motor: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C06:15 Driver Up/Down And Common Mirror Motor Circuit: Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C09:11 Driver Left/Right Mirror Motor: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C09:15 Driver Left/Right Mirror Motor: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C10:11 Driver Up/Down Mirror Motor: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C10:15 Driver Up/Down Mirror Motor: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C13:11 Driver Up/Down Mirror Motor Feedback: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C13:15 Driver Up/Down Mirror Motor Feedback: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C14:11 Driver Left/Right Mirror Motor Feedback: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C14:15 Driver Left/Right Mirror Motor Feedback: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1D06:11 Left Turn Indicator: Circuit Short To Ground  
REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
B1D06:15 Left Turn Indicator: Circuit Short To Battery or Open  
REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
C1B14:11 Sensor Supply Voltage A: Circuit Short To Ground  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
C1B14:15 Sensor Supply Voltage A: Circuit Short To Battery or Open  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
C1B15:11 Sensor Supply Voltage B: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
C1B15:15 Sensor Supply Voltage B: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
U0010:00 Medium Speed CAN Communication Bus: No Sub Type Information The module was unable to communicate on the network at a point in time. The fault is not currently present (the module had to communicate with the scan tool to report this DTC). VERIFY the continuity of the connectors and wiring. Refer to Wiring Diagrams Cell 14 Module Communications Network for schematic and connector information.
U0140:00 Lost Communication With Body Control Module: No Sub Type Information   GO to Pinpoint Test AE
U0164:00 Lost Communication With HVAC Control Module: No Sub Type Information   GO to Pinpoint Test AF
U0208:00 Lost Communication With "Seat Control Module A": No Sub Type Information   GO to Pinpoint Test AG
U0232:00 Lost Communication With Side Obstacle Detection Control Module - Left: No Sub Type Information   GO to Pinpoint Test AH
U0294:00 Lost Communication With Powertrain Control Monitor Module: No Sub Type Information   GO to Pinpoint Test AJ
U0300:00 Internal Control Module Software Incompatibility: No Sub Type Information CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC is retrieved again, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U0300:4A Internal Control Module Software Incompatibility: Incorrect Component Installed CARRY OUT the PMI using as-built data. CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC returns, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U0422:00 Invalid Data Received From Body Control Module: No Sub Type Information RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) from the BCM.
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
U0509:00 Invalid Data Received From "Seat Control Module A": No Sub Type Information RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) from the DSM.
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).
U2010:11 Switch Illumination: Circuit Short To Ground  
REFER to: Instrument Panel and Interior Switches Illumination (413-00 Instrument Panel and Interior Switches Illumination, Diagnosis and Testing).
U2013:24 Switch Pack: Signal Stuck High  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
U2014:00 Control Module Hardware: No Sub Type Information INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U2100:00 Initial Configuration Not Complete: No Sub Type Information CARRY OUT the PMI using as-built data. CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC returns, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U2200:00 Control Module Configuration Memory Corrupt: No Sub Type Information CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC returns, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U3000:04 Control Module: System Internal Failure INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U3000:49 Control Module: Internal Electronic Failure CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC returns, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  PDM DTC Chart


  DTC Description Action
B1087:83 LIN Bus "A": Value Of Signal Protection Calculation Incorrect   GO to Pinpoint Test AC
B1087:87 LIN Bus "A": Missing Message   GO to Pinpoint Test AC
B108F:23 Cabin Lock/Unlock Switch: Signal Stuck Low   GO to Pinpoint Test J
B1142:29 Ignition Status 1: Signal Invalid   GO to Pinpoint Test AD
B1164:11 Right Mirror Heater Output: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1164:15 Right Mirror Heater Output: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1166:11 Right Front Puddle Lamp Output: Circuit Short To Ground  
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).
B1166:15 Right Front Puddle Lamp Output: Circuit Short To Battery or Open  
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).
B117C:07 Rear Power Window Up: Mechanical Failure  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117C:16 Rear Power Window Up: Circuit Voltage Below Threshold  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117C:4B Rear Power Window Up: Over Temperature  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117C:92 Rear Power Window Up: Performance or Incorrect Operation INITIALIZE the LH rear door window regulator motor.
REFER to: Power Door Window Initialization (501-11 Glass, Frames and Mechanisms, General Procedures).
B117E:07 Front Power Window Up: Mechanical Failure  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117E:16 Front Power Window Up: Circuit Voltage Below Threshold  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117E:4B Front Power Window Up: Over Temperature  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B117E:92 Front Power Window Up: Performance or Incorrect Operation  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B1189:29 Front Window Position Sensor: Signal Invalid  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B118A:29 Rear Window Position Sensor: Signal Invalid  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B118D:11 Right Blind Spot Warning Indicator: Circuit Short To Ground  
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
B118D:15 Right Blind Spot Warning Indicator: Circuit Short To Battery or Open  
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
B11F7:11 Passenger Folding Mirror Motor: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B11F7:15 Passenger Folding Mirror Motor: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B12BA:11 Lock Status LED - Front: Circuit Short To Ground   GO to Pinpoint Test L
B12C5:71 Front Window Lifter Motor Up Relay: Actuator Stuck  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12C6:71 Rear Window Lifter Motor Up Relay: Actuator Stuck  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12C7:71 Front Window Lifter Motor Down Relay: Actuator Stuck  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12C8:71 Rear Window Lifter Motor Down Relay: Actuator Stuck  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12E9:23 Rear Window Local Up/Down Switch: Signal Stuck Low  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12E9:24 Rear Window Local Up/Down Switch: Signal Stuck High  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B12FF:11 Rear Door Switch Illumination: Circuit Short To Ground  
REFER to: Instrument Panel and Interior Switches Illumination (413-00 Instrument Panel and Interior Switches Illumination, Diagnosis and Testing).
B12FF:15 Rear Door Switch Illumination: Circuit Short To Battery or Open  
REFER to: Instrument Panel and Interior Switches Illumination (413-00 Instrument Panel and Interior Switches Illumination, Diagnosis and Testing).
B13EF:4B Right Rear Power Window Motor: Over Temperature  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B13F2:4B Passenger Power Window Motor: Over Temperature  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B13E5:23 Passenger Power Window Switch Up: Signal Stuck Low  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B13E6:23 Passenger Power Window Switch Down: Signal Stuck Low  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
B1C08:11 Passenger Left/Right and Common Mirror Motor: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C08:15 Passenger Left/Right and Common Mirror Motor: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C11:11 Passenger Left/Right Mirror Motor: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C11:15 Passenger Left/Right Mirror Motor: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C12:11 Passenger Up/Down Mirror Motor: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C12:15 Passenger Up/Down Mirror Motor: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C15:11 Passenger Up/Down Mirror Motor Feedback: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C15:15 Passenger Up/Down Mirror Motor Feedback: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C16:11 Passenger Left/Right Mirror Motor Feedback: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1C16:15 Passenger Left/Right Mirror Motor Feedback: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
B1D07:11 Right Turn Indicator: Circuit Short To Ground  
REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
B1D07:15 Right Turn Indicator: Circuit Short To Battery or Open  
REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
C1B14:11 Sensor Supply Voltage A: Circuit Short To Ground  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
C1B14:15 Sensor Supply Voltage A: Circuit Short To Battery or Open  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
C1B15:11 Sensor Supply Voltage B: Circuit Short To Ground  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
C1B15:15 Sensor Supply Voltage B: Circuit Short To Battery or Open  
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
U0010:00 Medium Speed CAN Communication Bus: No Sub Type Information The module was unable to communicate on the network at a point in time. The fault is not currently present (the module had to communicate with the scan tool to report this DTC). VERIFY the continuity of the connectors and wiring. Refer to Wiring Diagrams Cell 14 Module Communications Network for schematic and connector information.
U0140:00 Lost Communication With Body Control Module: No Sub Type Information   GO to Pinpoint Test AE
U0164:00 Lost Communication With HVAC Control Module: No Sub Type Information   GO to Pinpoint Test AF
U0208:00 Lost Communication With "Seat Control Module A": No Sub Type Information   GO to Pinpoint Test AG
U0233:00 Lost Communication With Side Obstacle Detection Control Module - Right: No Sub Type Information   GO to Pinpoint Test AI
U0294:00 Lost Communication With Powertrain Control Monitor Module: No Sub Type Information   GO to Pinpoint Test AJ
U0300:00 Internal Control Module Software Incompatibility: No Sub Type Information CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC is retrieved again, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U0300:4A Internal Control Module Software Incompatibility: Incorrect Component Installed CARRY OUT the PMI using as-built data. CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC returns, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U0422:00 Invalid Data Received From Body Control Module: No Sub Type Information RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) from the BCM.
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
U0509:00 Invalid Data Received From "Seat Control Module A": No Sub Type Information RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) from the DSM.
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).
U2002:24 Switch: Signal Stuck High  
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
U2010:00 Switch Illumination: No Sub Type Information  
REFER to: Instrument Panel and Interior Switches Illumination (413-00 Instrument Panel and Interior Switches Illumination, Diagnosis and Testing).
U2010:11 Switch Illumination: Circuit Short To Ground  
REFER to: Instrument Panel and Interior Switches Illumination (413-00 Instrument Panel and Interior Switches Illumination, Diagnosis and Testing).
U2014:00 Control Module Hardware: No Sub Type Information INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U2100:00 Initial Configuration Not Complete: No Sub Type Information CARRY OUT the PMI using as-built data. CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC returns, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U2200:00 Control Module Configuration Memory Corrupt: No Sub Type Information CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC returns, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U3000:04 Control Module: System Internal Failure INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
U3000:49 Control Module: Internal Electronic Failure CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If the DTC returns, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  SOBDMC DTC Chart


  DTC Description Action
P1594 Forced Engine Shutdown - Remote Start System Fault, No Unattended Vehicle Timeout   GO to Pinpoint Test AK
P1595 Forced Engine Shutdown - Remote Start System Fault, Transmission Range Not In Park Position   GO to Pinpoint Test AK
All other Diagnostic Trouble Codes (DTCs) -   Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual.

Symptom Charts

Symptom Chart: Handles, Locks, Latches and Entry Systems - Mechanical

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition Possible Causes Actions
Hard to open or close a door from either door handle
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test A
A door is difficult or does not open from the exterior door handle
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test B
A door is difficult or does not open from the interior door handle
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test C
The exterior door release handle sticks
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test D
The interior door release handle sticks
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test E
Squeak-rattle-chucking noise from door
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test F
The manual door lock cylinder is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test G

Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition Possible Causes Actions
All door locks are inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test H
A single or more than one door lock is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test I
The door locks operate only one way
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test J
All door locks are inoperative from one door lock control switch
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test K
A door lock indicator is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test L
A door lock indicator is always on
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test M
The luggage compartment lid latch releases when not requested
  • Refer to the Pinpoint Test

  • Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
The luggage compartment lid latch release is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test N
The luggage compartment lid latch does not latch
  • Wiring, terminals or connectors
  • Luggage compartment lid latch
  • DISCONNECT the luggage compartment lid latch electrical connector and CHECK the operation of the latch using a screwdriver.
    • If the latch does not fully latch (2 clicks), INSTALL a new luggage compartment lid latch.
      REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
    • If the latch fully latches (2 clicks), REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
The fuel filler door release is inoperative (hybrid vehicles)
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test O
The fuel filler door does not latch (hybrid vehicles)
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test P
The fuel filler door lock is inoperative (except hybrid vehicles)
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test Q
The doors unlock by swiping the keyless entry keypad 2 times
  • Unintentional sequential codes programmed
  • ERASE all personal codes and program new codes. PROGRAM any unused slots with the factory code. REFER to the Owner's Literature.
The doors do not lock or unlock using the keyless entry keypad
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test R
The keyless entry keypad illumination is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test S
The keyless entry keypad illumination is always on
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test T
The RKE transmitter is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test U
An individual button/feature is inoperative from the RKE transmitter
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test V
The RKE transmitter has poor range performance
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test W
The remote start feature is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test X
The remote start feature operates, but the remote start feedback LED is inoperative
  • Passive key
  • DISCARD the suspect key. PROGRAM a new key.
    REFER to: Anti-Theft Key Programming - Scan Tool (419-01B Passive Anti-Theft System (PATS), General Procedures).
The smart unlock is inoperative
  • Refer to the Pinpoint Test
  • DIAGNOSE the passive key not starting the vehicle from various areas within the interior of the vehicle.
    REFER to: Passive Anti-Theft System (PATS) (419-01B Passive Anti-Theft System (PATS), Diagnosis and Testing).
The 2-stage door unlocking does not operate correctly
  • The 2-stage door unlocking does not operate correctly
  • PROGRAM the 2-stage door unlocking.
    REFER to: Staged Unlock Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).
A door passive entry feature is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test Y
The luggage compartment lid passive entry feature is inoperative
  • Refer to the Pinpoint Test
  • GO to Pinpoint Test Z

Pinpoint Tests

Hard To Open Or Close a Door From Either Door Handle

Normal Operations and Fault Conditions

The door latch can be actuated from the interior or exterior door handle. When actuated, the door latch releases and allows the door to open. If the door latch or the door hinges have insufficient lubrication or if the striker or door are misaligned, it requires extra force when opening or closing the door.

Possible Causes

  • Door alignment
  • Door hinges
  • Striker adjustment
  • Door latch

PINPOINT TEST A : HARD TO OPEN OR CLOSE A DOOR FROM EITHER DOOR HANDLE
A1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES
  • Open the door using both the interior and exterior door handles.

Does the door open normally from one of the door handles?
Yes If the door is difficult/does not open from the exterior door handle, GO to Pinpoint Test B
If the door is difficult/does not open from the interior door handle, GO to Pinpoint Test C
No GO to A2

A2 CHECK THE LATCH OPERATION
  • Open the door.
  • Using a screwdriver, fully close the latch (2 clicks).
  • Verify the latch releases easily while pulling on the interior/exterior door handle.

Does the latch release easily?
Yes GO to A4
No GO to A3

A3 CHECK THE LATCH OPERATION AFTER LUBRICATION
  • Lubricate the door latch.
    REFER to: Door Latch Lubrication (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).
  • Using a screwdriver, fully close the latch (2 clicks).
  • Verify the latch releases easily while pulling on the interior/exterior door handle.

Does the latch release easily?
Yes The concern was caused by an insufficiently lubricated door latch.
No INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

A4 CHECK THE STRIKER ADJUSTMENT
  • Check the adjustment of the striker.

Is the striker adjusted correctly?
Yes GO to A5
No ADJUST the striker as necessary.

A5 CHECK THE DOOR ALIGNMENT
  • Check the alignment of the door.

Is the door aligned correctly?
Yes LUBRICATE the door hinges.
No ADJUST the door as necessary.
REFER to: Front Door Alignment (501-03 Body Closures, General Procedures).
REFER to: Rear Door Alignment (501-03 Body Closures, General Procedures).


A Door Is Difficult Or Does Not Open From The Exterior Door Handle

Normal Operations and Fault Conditions

The exterior door handle is connected to the door latch with an actuating cable. When the exterior door handle is pulled, the actuating cable pulls on the latch lever. When the latch lever moves, the door latch releases, allowing the door to open.

Possible Causes

  • Broken or binding linkage
  • Exterior door handle reinforcement
  • Door latch

PINPOINT TEST B : A DOOR IS DIFFICULT OR DOES NOT OPEN FROM THE EXTERIOR DOOR HANDLE
B1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES
  • Open and close the door using both the interior and exterior door handles.

Does the door open normally from one of the door handles?
Yes If the door is difficult/does not open from only the exterior door handle, GO to B2
If the door is difficult/does not open from only the interior door handle, GO to Pinpoint Test C
No GO to Pinpoint Test A

B2 CHECK THE EXTERIOR DOOR HANDLE AND CABLE OPERATION
  • Disconnect the exterior door handle actuating cable from the door latch.
  • Operate the exterior door handle while observing the linkage and cable.

Are any of the exterior door handle components or linkages binding or broken?
Yes GO to B3
No INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

B3 CHECK THE EXTERIOR DOOR HANDLE REINFORCEMENT
  • Disconnect the exterior door handle actuating cable from the exterior door handle reinforcement.
  • Pull and release the exterior door handle.

Does the exterior door handle operate correctly?
Yes INSTALL a new exterior door handle cable.
No INSTALL a new exterior door handle reinforcement.
REFER to: Exterior Front Door Handle Reinforcement (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Exterior Rear Door Handle Reinforcement (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).


A Door Is Difficult Or Does Not Open From The Interior Door Handle

Normal Operations and Fault Conditions

The interior door handle is connected to the door latch by an actuating cable. When the interior door handle is pulled, the cable pulls on the latch lever. When the latch lever moves, the door latch releases, allowing the door to open.

Possible Causes

  • Broken or binding cable/linkage
  • Door latch

Visual Inspection and Diagnostic Pre-checks

  • For the rear doors, make sure the child safety lock is in the unlock position.

PINPOINT TEST C : A DOOR IS DIFFICULT OR DOES NOT OPEN FROM THE INTERIOR DOOR HANDLE
C1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES

NOTE: Make sure the child safety lock is in the unlock position for the rear doors.

  • NOTE: The rear door interior door handle must be pulled twice to unlock and unlatch. Open the door using both the interior and exterior door handles.

Does the door open normally from one of the door handles?
Yes If the door is difficult/does not open from only the interior door handle, GO to C2
If the door is difficult/does not open from only the exterior door handle, GO to Pinpoint Test B
No If the door does not operate correctly from both door handles, GO to Pinpoint Test A

C2 CHECK THE INTERIOR DOOR HANDLE AND CABLE/LINKAGE OPERATION
  • Remove the door trim panel.
  • Install the interior door handle back onto the release cable.
  • Operate the interior door handle while observing the cable/linkage.

Are any of the interior door handle components or cable/linkages binding or broken?
Yes REPAIR as necessary.
No INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).


The Exterior Door Release Handle Sticks

Normal Operations and Fault Conditions

The exterior door handle is connected to the door latch with an actuating cable. When the exterior door handle is pulled, the actuating cable pulls on the latch lever. When the latch lever moves, the door latch releases, allowing the door to open. The handle has a return spring to make sure the handle returns to a closed position.

Possible Causes

  • Binding linkage
  • Broken handle return spring
  • Door latch

PINPOINT TEST D : THE EXTERIOR DOOR RELEASE HANDLE STICKS
D1 CHECK FOR A BROKEN RETURN SPRING
  • Remove the window regulator and motor.
    REFER to: Front Door Window Regulator (501-11 Glass, Frames and Mechanisms, Removal and Installation).
  • Install the exterior door handle strap back onto the exterior door handle reinforcement.
  • Disconnect the exterior door handle actuating rod from the door latch.
  • Pull and release the exterior door handle

Does the exterior door handle return to a closed position once released?
Yes GO to D2
No INSTALL a new exterior door handle reinforcement.
REFER to: Exterior Front Door Handle Reinforcement (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Exterior Rear Door Handle Reinforcement (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

D2 CHECK THE EXTERIOR DOOR HANDLE AND LINKAGE OPERATION
  • Operate the exterior door handle while observing the linkage.

Are any of the exterior door handle components or linkages binding?
Yes REPAIR as necessary.
No INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).


The Interior Door Release Handle Sticks

Normal Operations and Fault Conditions

The interior door handle is connected to the door latch by an actuating cable. When the interior door handle is pulled, the cable pulls on the latch lever. When the latch lever is moved, the door latch releases, allowing the door to open. The handle has a return spring to make sure the handle returns to a closed position.

Possible Causes

  • Binding cable
  • Broken handle return spring
  • Door latch

PINPOINT TEST E : THE INTERIOR DOOR RELEASE HANDLE STICKS
E1 CHECK FOR A BROKEN RETURN SPRING
  • Remove the interior door handle.
    REFER to: Interior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
    REFER to: Interior Rear Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
  • Pull and release the interior door handle.

Does the interior door handle return to a closed position once released?
Yes GO to E2
No INSTALL a new interior door handle.
REFER to: Interior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Interior Rear Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

E2 CHECK THE INTERIOR DOOR HANDLE CABLE OPERATION
  • Remove the interior door latch release cable.
  • Observe the door latch release cable for any damage or binding.

Is the door latch release cable OK?
Yes INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No INSTALL a new interior door handle cable.


Squeak-Rattle-Chucking Noise From Door

Possible Causes

  • Door alignment
  • Striker adjustment
  • Door latch

PINPOINT TEST F : SQUEAK-RATTLE-CHUCKING NOISE FROM DOOR
F1 CHECK FOR ANY LOOSE COMPONENTS
  • Remove the door trim panel.
    REFER to: Front Door Trim Panel (501-05 Interior Trim and Ornamentation, Removal and Installation).
    REFER to: Rear Door Trim Panel (501-05 Interior Trim and Ornamentation, Removal and Installation).
  • Inspect inside the door for any loose components.

Are there any loose components inside the door?
Yes REPAIR as necessary.
No GO to F2

F2 CHECK THE STRIKER ADJUSTMENT
  • Check the adjustment of the striker.

Is the striker adjusted correctly?
Yes GO to F3
No ADJUST the striker as necessary.

F3 CHECK THE DOOR ALIGNMENT
  • Check the alignment of the door.

Is the door aligned correctly?
Yes GO to F4
No ADJUST the door as necessary.
REFER to: Front Door Alignment (501-03 Body Closures, General Procedures).
REFER to: Rear Door Alignment (501-03 Body Closures, General Procedures).

F4 CHECK THE LATCH OPERATION AFTER LUBRICATION
  • Lubricate the door latch.
    REFER to: Door Latch Lubrication (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).
  • Using a screwdriver, fully close the latch (2 clicks).
  • Operate the door latch and listen for the noise.

Is the original noise still present after the latch is lubricated?
Yes INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No The concern was caused by an insufficiently lubricated door latch.


The Manual Door Lock Cylinder Inoperative

Normal Operations and Fault Conditions

The door lock cylinder is connected to the door latch via a lock rod and can be used to manually lock/unlock the door.

Possible Causes

  • Bent or binding lock rod and lever
  • Door lock cylinder
  • Door latch

PINPOINT TEST G : MANUAL DOOR LOCK CYLINDER INOPERATIVE
G1 CHECK THE LOCK AND UNLOCK OPERATION
  • Insert a key into the lock cylinder and rotate the lock cylinder to the lock and unlock positions.

Does the door lock cylinder freely rotate without locking and unlocking the door?
Yes GO to G2
No GO to G4

G2 CHECK THE DOOR LOCK CYLINDER (FREE-SPIN)
  • Remove the door lock cylinder.
    REFER to: Door Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
  • Operate the door lock cylinder with the key while holding the lever on the lock cylinder.

Does the key in the door lock cylinder rotate freely while the lever is stationary?
Yes INSTALL a new door lock cylinder.
REFER to: Door Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No GO to G3

G3 CHECK THE DOOR LOCK CYLINDER LINKAGE CONNECTION
  • Inspect the door lock cylinder linkage.

Is the door lock cylinder rod and lever disconnected?
Yes CONNECT the door lock cylinder rod and lever.
No INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

G4 CHECK THE LOCK CYLINDER OPERATION AFTER LUBRICATION
  • Spray a lock lubricant (such as Motorcraft® XL-1) into the lock cylinder opening for a couple of seconds.
  • Operate the door lock cylinder with the key.

Does the door lock and unlock using the door lock cylinder?
Yes The concern was caused by an insufficiently lubricated lock cylinder. SPRAY a multi-purpose grease (such as Motorcraft® XL-5) into the lock cylinder for a couple seconds to provide long term lubrication.
No GO to G5

G5 CHECK THE DOOR LOCK CYLINDER FOR BINDING
  • Remove the door lock cylinder.
    REFER to: Door Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
  • Operate the door lock cylinder with the key.

Does the door lock cylinder rotate freely?
Yes GO to G6
No INSTALL a new door lock cylinder.
REFER to: Door Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

G6 CHECK THE DOOR LOCK CYLINDER LINKAGE
  • Operate the door lock using the door lock cylinder linkage.
  • Operate the door lock cylinder with the key.

Is the door lock cylinder rod and lever binding, damaged or disconnected?
Yes REPAIR as necessary
No INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).


All Door Locks Are Inoperative


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

  • Wiring, terminals or connectors
  • BCM

PINPOINT TEST H : ALL DOOR LOCKS ARE INOPERATIVE
H1 CHECK FOR BCM (BODY CONTROL MODULE) , DDM (DRIVER DOOR MODULE) AND PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the BCM self-test.
  • Using a diagnostic scan tool, carry out the DDM self-test.
  • Using a diagnostic scan tool, carry out the PDM self-test.

Are any Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the BCM DTC Chart, the DDM DTC Chart or the PDM DTC Chart in this section.
No GO to H2

H2 VERIFY THE OPERATION OF BOTH FRONT DOOR LOCK CONTROL SWITCHES
  • Press the lock and unlock buttons on both front door lock control switches while observing the door lock operation.

Does any door lock operate?
Yes GO to H3
No GO to H4

H3 CHECK IF THE LOCKS OPERATE IN ONLY ONE DIRECTION
  • Press the lock and unlock buttons from the driver door lock control switch and then the passenger door lock control switch while observing the door locks.

Are all the door locks inoperative from both switch positions (lock and unlock) of either door lock control switch?
Yes GO to Pinpoint Test K
No GO to Pinpoint Test J

H4 CHECK THE BCM (BODY CONTROL MODULE) DOOR LOCK GROUND CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect BCM C2280F .
  • Measure
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280F-10 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to H5
No REPAIR the circuit.

H5 CHECK THE ALL DOOR LOCK CIRCUIT FOR AN OPEN
  • Disconnect Left Front Door Latch C525 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280F-35 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C525-7

Is the resistance less than 3 ohms?
Yes GO to H6
No REPAIR the circuit.

H6 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


A Single or More Than One Door Lock Is Inoperative


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

  • Fuse
  • Wiring, terminals or connectors
  • Door latch

Visual Inspection and Diagnostic Pre-checks

  • Check the BCM fuses 3 (20A) and 24 (20A).

PINPOINT TEST I : A SINGLE OR MORE THAN ONE DOOR LOCK IS INOPERATIVE
NOTICE: The following Pinpoint Test uses a test lamp to simulate normal circuit loads. Use only a Rotunda Test Lamp (SGT27000) or 250-300mA incandescent bulb test lamp. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test lamp probe connection to the vehicle. Do not use the test lamp probe directly on any connector.
I1 CHECK THE DOOR LATCH FOR BINDING
  • Lock and unlock the inoperative door lock using the manual door lock located just above the door latch opening.

Does the door lock and unlock?
Yes VERIFY the BCM fuses 3 (20A) and 24 (20A) are OK. If OK, GO to I2
If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
No INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

I2 CHECK THE BCM (BODY CONTROL MODULE) ALL LOCK OUTPUT CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect the suspect door latch.
  • For the suspect door latch, connect:
    Click to display connectors

      Left Front Door Latch


    Positive Lead Measurement / Action Negative Lead
      C525-7 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front Door Latch


    Positive Lead Measurement / Action Negative Lead
      C609-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear Door Latch


    Positive Lead Measurement / Action Negative Lead
      C705-7 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear Door Latch


    Positive Lead Measurement / Action Negative Lead
      C805-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
  • NOTE: The BCM only supplies voltage to the actuator momentarily. It is important to monitor the test lamp while pressing the door lock control switch. While pressing the door lock control switch in the lock position, monitor the test lamp.

Does the test lamp momentarily illuminate?
Yes GO to I3
No REPAIR the circuit.

I3 CHECK THE BCM (BODY CONTROL MODULE) UNLOCK OUTPUT CIRCUIT FOR AN OPEN
  • For the suspect door latch, connect:
    Click to display connectors

      Left Front Door Latch


    Positive Lead Measurement / Action Negative Lead
      C525-8 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front Door Latch


    Positive Lead Measurement / Action Negative Lead
      C609-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear Door Latch


    Positive Lead Measurement / Action Negative Lead
      C705-8 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear Door Latch


    Positive Lead Measurement / Action Negative Lead
      C805-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
  • NOTE: The BCM only supplies voltage to the actuator momentarily. It is important to monitor the test lamp while pressing the door lock control switch. While pressing the door lock control switch in the unlock position, monitor the test lamp.

Does the test lamp momentarily illuminate?
Yes INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No REPAIR the circuit


The Door Locks Operate Only One Way


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B126A:01 Drivers Door Interior Lock Switch: General Electrical Failure Sets during an on-demand self-test if the BCM is receiving a request lock or unlock request.

  DDM/ PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B108F:23 Cabin Lock/Unlock Switch: Signal Stuck Low Sets when the DDM/ PDM detects a short to ground from one of the door lock control switch input circuits.

Possible Causes

  • Fuse
  • Wiring, terminals or connectors
  • Door lock control switch
  • PDM
  • DDM

Visual Inspection and Diagnostic Pre-checks

  • Check the BCM fuses 3 (20A) and 24 (20A).

PINPOINT TEST J : THE DOOR LOCKS OPERATE ONLY ONE WAY
J1 CHECK FOR DDM (DRIVER DOOR MODULE) / PDM (PASSENGER DOOR MODULE) DTC (DIAGNOSTIC TROUBLE CODE) B108F:23
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the DDM and the PDM self-tests.

Is DTC B108F:23 present?
Yes GO to J2
No VERIFY the BCM fuses 3 (20A) and 24 (20A) are OK. If OK, GO to J4
If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

J2 CHECK THE DOOR LOCK CONTROL SWITCH
  • Ignition OFF.
  • Disconnect Driver Door Lock Control Switch C505 or C541 (DTC set in DDM).
  • Disconnect Passenger Door Lock Control Switch C605 (DTC set in PDM).
  • Ignition ON.
  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the DDM or the PDM self-test.

Is DTC B108F:23 still present?
Yes GO to J3
No INSTALL a new door lock control switch.
REFER to: Door Lock Control Switch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

J3 CHECK THE DOOR LOCK CONTROL SWITCH INPUT CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect DDM C501A (DTC set in DDM).
  • Disconnect PDM C652A (DTC set in PDM).
  • If the DTC set in the DDM, measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C501A-10 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C501A-20 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
  • If the DTC set in the PDM, measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C652A-10 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C652A-20 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Are the resistances greater than 10,000 ohms?
Yes For the PDM, GO to J8
For the DDM, GO to J9
No REPAIR the circuit in question.

J4 CHECK THE LOCK REQUEST INPUT CIRCUIT
  • Ignition OFF.
  • Disconnect the suspect door lock control switch.
  • For the driver door lock control switch, connect:
    Click to display connectors

      Without Memory


    Positive Lead Measurement / Action Negative Lead
      C505-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C505-2

    Click to display connectors

      With Memory


    Positive Lead Measurement / Action Negative Lead
      C541-7 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C541-6
  • Remove the fused jumper wire.
  • For the passenger door lock control switch, connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C605-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C605-3
  • Remove the fused jumper wire.

Do the doors lock?
Yes GO to J6
No GO to J5

J5 CHECK THE LOCK REQUEST INPUT CIRCUIT FOR AN OPEN
  • Disconnect DDM C501A (driver door lock control switch).
  • Disconnect PDM C652A (passenger door lock control switch).
  • For the driver door lock control switch, measure:
    Click to display connectors

      Without Memory


    Positive Lead Measurement / Action Negative Lead
      C505-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C501A-20

    Click to display connectors

      With Memory


    Positive Lead Measurement / Action Negative Lead
      C541-7 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C501A-20
  • For the passenger door lock control switch, measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C605-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C652A-20

Is the resistance less than 3 ohms?
Yes For the concern with the passenger door lock control switch, GO to J8
For the concern with the driver door lock control switch, GO to J9
No REPAIR the circuit.

J6 CHECK THE UNLOCK REQUEST INPUT CIRCUIT
  • For the driver door lock control switch, connect:
    Click to display connectors

      Without Memory


    Positive Lead Measurement / Action Negative Lead
      C505-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C505-2

    Click to display connectors

      With Memory


    Positive Lead Measurement / Action Negative Lead
      C541-8 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C541-6
  • Remove the fused jumper wire.
  • For the passenger door lock control switch, connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C605-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C605-3
  • Remove the fused jumper wire.

Do the doors unlock?
Yes INSTALL a new door lock control switch.
REFER to: Door Lock Control Switch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No GO to J7

J7 CHECK THE UNLOCK REQUEST INPUT CIRCUIT FOR AN OPEN
  • Disconnect DDM C652A (driver door lock control switch).
  • Disconnect PDM C652A (passenger door lock control switch).
  • For the driver door lock control switch, measure:
    Click to display connectors

      Without Memory


    Positive Lead Measurement / Action Negative Lead
      C505-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C501A-10

    Click to display connectors

      With Memory


    Positive Lead Measurement / Action Negative Lead
      C541-8 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C501A-10
  • For the passenger door lock control switch, measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C605-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C652A-10

Is the resistance less than 3 ohms?
Yes For the concern with the passenger door lock control switch, GO to J8
For the concern with the driver door lock control switch, GO to J9
No REPAIR the circuit.

J8 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION
  • Disconnect and inspect all the PDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

J9 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION
  • Disconnect and inspect all the DDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


All Door Locks Are Inoperative From One Door Lock Control Switch


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B126A:01 Drivers Door Interior Lock Switch: General Electrical Failure Sets when the BCM detects a short to ground from the rear door lock control switch input circuit.

Possible Causes

  • Wiring, terminals or connectors
  • Door lock control switch
  • PDM
  • DDM
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Check the door lock control switch for damage.

PINPOINT TEST K : ALL DOOR LOCKS ARE INOPERATIVE FROM ONE DOOR LOCK CONTROL SWITCH
K1 CHECK FOR COMMUNICATION TO THE DDM (DRIVER DOOR MODULE) AND PDM (PASSENGER DOOR MODULE)
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the network test.

Does the DDM and PDM pass the network test?
Yes For a front door lock control switch, GO to K2
For a rear door lock control switch, GO to K4
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

K2 CHECK THE FRONT DOOR LOCK CONTROL SWITCH
  • Ignition OFF.
  • Disconnect the suspect front door lock control switch.
  • Lock the doors from the working front door lock control switch.
  • For the driver door lock control switch, connect:
    Click to display connectors

      Without Memory


    Positive Lead Measurement / Action Negative Lead
      C505-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C505-2

    Click to display connectors

      With Memory


    Positive Lead Measurement / Action Negative Lead
      C541-8 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C541-6
  • For the passenger door lock control switch, connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C605-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C605-3
  • Remove the fused jumper wire.

Do the doors unlock?
Yes INSTALL a new door lock control switch.
REFER to: Door Lock Control Switch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No GO to K3

K3 CHECK THE FRONT DOOR LOCK CONTROL SWITCH GROUND CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect the corresponding front door module.
  • For the driver door lock control switch, measure:
    Click to display connectors

      Without Memory


    Positive Lead Measurement / Action Negative Lead
      C505-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C501A-17

    Click to display connectors

      With Memory


    Positive Lead Measurement / Action Negative Lead
      C541-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C501A-17
  • For the passenger door lock control switch, measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C605-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C652A-17

Is the resistance less than 3 ohms?
Yes For the driver door lock control switch, GO to K8
For the passenger door lock control switch, GO to K7
No REPAIR the circuit.

K4 CHECK THE BCM (BODY CONTROL MODULE) REAR DOOR LOCK CONTROL SWITCH INPUT
  • Disconnect the suspect rear door lock control switch.
  • Unlock the doors using a front door lock control switch.
  • Connect:
    Click to display connectors

      Left Rear Door Lock Control Switch


    Positive Lead Measurement / Action Negative Lead
      C742-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear Door Lock Control Switch


    Positive Lead Measurement / Action Negative Lead
      C842-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
  • Remove the fused jumper wire.

Do the doors lock?
Yes GO to K5
No If one rear door lock control switch is inoperative, REPAIR the rear door lock switch input circuit for an open.
If both rear door lock control switches are inoperative, GO to K6

K5 CHECK THE REAR DOOR LOCK CONTROL SWITCH GROUND CIRCUIT FOR AN OPEN
  • Unlock the doors using a front door lock control switch.
  • Connect:
    Click to display connectors

      Left Rear Door Lock Control Switch


    Positive Lead Measurement / Action Negative Lead
      C742-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C742-1

    Click to display connectors

      Right Rear Door Lock Control Switch


    Positive Lead Measurement / Action Negative Lead
      C842-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C842-1
  • Remove the fused jumper wire.

Do the doors lock?
Yes INSTALL a new door lock control switch.
REFER to: Door Lock Control Switch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No REPAIR the circuit.

K6 CHECK THE BCM (BODY CONTROL MODULE) REAR DOOR LOCK CONTROL SWITCH INPUT CIRCUIT FOR AN OPEN
  • Disconnect BCM C2280D .
  • Measure:
    Click to display connectors

      Left Rear Door Lock Control Switch


    Positive Lead Measurement / Action Negative Lead
      C742-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280D-17

Is the resistance less than 3 ohms?
Yes GO to K9
No REPAIR the circuit.

K7 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION
  • Disconnect and inspect all the PDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

K8 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION
  • Disconnect and inspect all the DDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

K9 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


A Door Lock Indicator Is Inoperative


Refer to Wiring Diagrams Cell 117 for schematic and connector information.


Refer to Wiring Diagrams Cell 89 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B1490:11 Lock Indicator LED Status Output: Circuit Short To Ground Sets when the BCM detects a short to ground from the rear door lock indicator voltage supply circuit.
B1490:15 Lock Indicator LED Status Output: Circuit Short To Battery or Open Sets when the BCM detects an open from the rear door lock indicator voltage supply circuit.

  DDM/ PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B12BA:11 Lock Status LED - Front: Circuit Short Sets when the DDM/ PDM detects a short to ground from the door lock indicator voltage supply circuit.

Possible Causes

  • Wiring, terminals or connectors
  • Door lock indicator (part of the wiring harness)
  • PDM
  • DDM
  • GSM
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the door lock control switch.

PINPOINT TEST L : A DOOR LOCK INDICATOR IS INOPERATIVE
L1 CHECK THE DOOR LOCK OPERATION
  • Ignition OFF.
  • Check the operation of the door locks.

Do the door locks operate correctly?
Yes GO to L2
No REFER to the Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical in this section.

L2 CHECK THE COURTESY AND MAP LAMP OPERATION
  • Check the operation of the courtesy lamps from each door and the operation of the map lamps.

Do the lamps operate correctly?
Yes GO to L3
No
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).

L3 CHECK THE UNLOCK FEEDBACK CIRCUIT INPUT
  • Ignition OFF.
  • Disconnect the inoperative door lock indicator.
  • For the inoperative door lock indicator, measure:
    Click to display connectors

      Left Front Door


    Positive Lead Measurement / Action Negative Lead
      C510-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front Door


    Positive Lead Measurement / Action Negative Lead
      C610-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear Door


    Positive Lead Measurement / Action Negative Lead
      C737-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear Door


    Positive Lead Measurement / Action Negative Lead
      C837-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to L6
No For the driver door lock indicator, GO to L4
For all other door lock indicators, GO to L5

L4 CHECK GSM (GEAR SHIFT MODULE) FOR A SHORT TO GROUND
  • Disconnect GSM C3532 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C510-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to L9
No GO to L5

L5 CHECK THE UNLOCK FEEDBACK CIRCUIT INPUT FOR A SHORT TO GROUND
  • Disconnect the corresponding door latch.
  • For the inoperative door lock indicator, measure:
    Click to display connectors

      Left Front Door


    Positive Lead Measurement / Action Negative Lead
      C510-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front Door


    Positive Lead Measurement / Action Negative Lead
      C610-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear Door


    Positive Lead Measurement / Action Negative Lead
      C737-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear Door


    Positive Lead Measurement / Action Negative Lead
      C837-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes REMOVE the fused jumper wire. INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No REPAIR the circuit.

L6 CHECK THE DOOR LOCK INDICATOR GROUND CIRCUIT FOR AN OPEN
  • For the inoperative door lock indicator, measure:
    Click to display connectors

      Left Front Door


    Positive Lead Measurement / Action Negative Lead
      C510-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front Door


    Positive Lead Measurement / Action Negative Lead
      C610-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear Door


    Positive Lead Measurement / Action Negative Lead
      C737-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear Door


    Positive Lead Measurement / Action Negative Lead
      C837-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to L7
No REPAIR the circuit.

L7 CHECK FOR VOLTAGE TO THE DOOR LOCK INDICATOR
  • Ignition ON.
  • For the inoperative door lock indicator, measure:
    Click to display connectors

      Left Front Door


    Positive Lead Measurement / Action Negative Lead
      C510-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front Door


    Positive Lead Measurement / Action Negative Lead
      C610-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear Door


    Positive Lead Measurement / Action Negative Lead
      C737-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear Door


    Positive Lead Measurement / Action Negative Lead
      C837-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the voltage greater than 11 volts?
Yes INSTALL a new door lock indicator.
No For a front door lock indicator, GO to L8
If both rear door lock indicators are inoperative, GO to L8
If an individual rear door lock indicator is inoperative, REPAIR the voltage supply circuit for an open.

L8 CHECK THE DOOR LOCK INDICATOR VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect DDM C501A (left front door indicator).
  • Disconnect PDM C652A (right front door indicator).
  • Disconnect BCM C2280D (rear door indicators).
  • For the inoperative door lock indicator, measure:
    Click to display connectors

      Left Front Door


    Positive Lead Measurement / Action Negative Lead
      C510-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C501A-3

    Click to display connectors

      Right Front Door


    Positive Lead Measurement / Action Negative Lead
      C610-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C652A-3

    Click to display connectors

      Left Rear Door


    Positive Lead Measurement / Action Negative Lead
      C737-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280D-39

Is the resistance less than 3 ohms?
Yes For a left front door indicator, GO to L11
For a right front door indicator, GO to L10
For a rear door indicator, GO to L12
No REPAIR the circuit.

L9 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION
  • Disconnect and inspect the GSM connector.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the GSM connector and make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GSM.
REFER to: Gear Shift Module (GSM) (307-05A Automatic Transmission External Controls - 6-Speed Automatic Transmission – 6F35, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

L10 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION
  • Disconnect and inspect all the PDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

L11 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION
  • Disconnect and inspect all the DDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

L12 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


A Door Lock Indicator Is Always On


Refer to Wiring Diagrams Cell 117 for schematic and connector information.


Refer to Wiring Diagrams Cell 89 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B1490:15 Lock Indicator LED Status Output: Circuit Short To Battery or Open Sets when the BCM detects a short to voltage from the rear door lock indicator voltage supply circuit.

Possible Causes

  • Wiring, terminals or connectors
  • Door lock indicator (part of the wiring harness)
  • PDM
  • DDM
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the door lock control switch.

PINPOINT TEST M : A DOOR LOCK INDICATOR IS ALWAYS ON
M1 CHECK THE DOOR LOCK OPERATION
  • Ignition OFF.
  • Check the operation of the door locks.

Do the door locks operate correctly?
Yes GO to M2
No REFER to the Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical in this section.

M2 CHECK THE COURTESY AND MAP LAMP OPERATION
  • Check the operation of the courtesy lamps from each door and the operation of the map lamps.

Do the lamps operate correctly?
Yes GO to M3
No
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).

M3 BYPASS THE DOOR LATCH
  • Disconnect the suspect door latch.
  • Ignition ON.
  • For the suspect door latch, connect:
    Click to display connectors

      Left Front Door Latch


    Positive Lead Measurement / Action Negative Lead
      C525-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C525-5

    Click to display connectors

      Right Front Door Latch


    Positive Lead Measurement / Action Negative Lead
      C609-5 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C605-4

    Click to display connectors

      Left Rear Door Latch


    Positive Lead Measurement / Action Negative Lead
      C705-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C705-5

    Click to display connectors

      Right Rear Door Latch


    Positive Lead Measurement / Action Negative Lead
      C805-5 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C805-4
  • Ignition ON.

Does the door lock indicator turn off?
Yes REMOVE the fused jumper wire. GO to M5
No REMOVE the fused jumper wire. GO to M4

M4 CHECK THE UNLOCK FEEDBACK CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect the suspect door lock indicator.
  • For the suspect door latch, measure:
    Click to display connectors

      Left Front Door Latch


    Positive Lead Measurement / Action Negative Lead
      C525-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C510-2

    Click to display connectors

      Right Front Door Latch


    Positive Lead Measurement / Action Negative Lead
      C609-5 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C610-2

    Click to display connectors

      Left Rear Door Latch


    Positive Lead Measurement / Action Negative Lead
      C705-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C737-2

    Click to display connectors

      Right Rear Door Latch


    Positive Lead Measurement / Action Negative Lead
      C805-5 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C837-2

Is the resistance less than 3 ohms?
Yes INSTALL a new door lock indicator.
No REPAIR the circuit.

M5 CHECK THE DOOR LOCK INDICATOR VOLTAGE SUPPLY
  • Ignition OFF.
  • Wait 10 minutes for the battery saver feature to time out.

Does the door lock indicator in question continue to illuminate?
Yes GO to M6
No INSTALL a new door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

M6 CHECK THE DOOR LOCK INDICATOR VOLTAGE SUPPLY CIRCUIT FOR A SHORT TO VOLTAGE
  • Disconnect the suspect door lock indicator.
  • Disconnect DDM C501A (left front door indicator).
  • Disconnect PDM C652A (right front door indicator).
  • Disconnect BCM C2280D (either rear door indicator).
  • For the suspect door lock indicator, measure:
    Click to display connectors

      Left Front Door


    Positive Lead Measurement / Action Negative Lead
      C510-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front Door


    Positive Lead Measurement / Action Negative Lead
      C610-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear Door


    Positive Lead Measurement / Action Negative Lead
      C737-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear Door


    Positive Lead Measurement / Action Negative Lead
      C837-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No For a left front door indicator, GO to M8
For a right front door indicator, GO to M7
For a rear door indicator, GO to M9

M7 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION
  • Disconnect and inspect all the PDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

M8 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION
  • Disconnect and inspect all the DDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

M9 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Luggage Compartment Lid Latch Release Is Inoperative


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B1219:11 Interior Boot/Trunk Release Switch: Circuit Short To Ground Sets when the BCM detects a short to ground from the luggage compartment lid release input circuit.
B12EE:11 Liftgate/Tailgate/Trunk Release: Circuit Short To Ground Sets when the BCM detects a short to ground from luggage compartment lid release output circuit.
B12EE:15 Liftgate/Tailgate/Trunk Release: Circuit Short To Battery or Open Sets when the BCM detects an open from luggage compartment lid release output circuit.
C1017:11 Boot/Trunk Primary Switch: Circuit Short To Ground Sets when the BCM detects a short to ground from the luggage compartment lid release input circuit.

Possible Causes

  • Fuse
  • Wiring, terminals or connectors
  • Interior luggage compartment lid release switch
  • Exterior luggage compartment lid release switch
  • Luggage compartment lid latch
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the luggage compartment lid release switch for damage.
  • Inspect the BCM fuse 16 (15A) and make sure it is OK.

PINPOINT TEST N : THE LUGGAGE COMPARTMENT LID LATCH RELEASE IS INOPERATIVE
N1 CHECK THE BCM (BODY CONTROL MODULE) LUGGAGE COMPARTMENT LID RELEASE SWITCH PARAMETER IDENTIFICATIONS (PIDS)
  • Ignition ON.
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • Press and release the each luggage compartment lid release switch while monitoring the following BCM Parameter Identifications (PIDs)
    • Decklid / Liftglass Switch Status (DL_LFTGLS_S)
    • Liftgate Release Switch Status (LFTGATE_R_SW)

Do the Parameter Identifications (PIDs) correspond correctly?
Yes VERIFY the BCM fuse 16 (15A) is OK. If OK, GO to N8
If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
No If a PID indicates a switch is always pressed, GO to N2
If a PID indicates a switch is never pressed, GO to N4

N2 CHECK THE BCM (BODY CONTROL MODULE) LUGGAGE COMPARTMENT LID RELEASE SWITCH PARAMETER IDENTIFICATIONS (PIDS) WITH THE SUSPECT LUGGAGE COMPARTMENT LID RELEASE SWITCH DISCONNECTED
  • Ignition OFF.
  • Disconnect the suspect luggage compartment lid release switch.
  • Ignition ON.
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • Monitor the following BCM Parameter Identifications (PIDs)
    • Decklid / Liftglass Switch Status (DL_LFTGLS_S)
    • Liftgate Release Switch Status (LFTGATE_R_SW)

Does the PID continue to indicate the switch is pressed?
Yes GO to N3
No INSTALL a new luggage compartment lid release switch in question.

N3 CHECK THE LUGGAGE COMPARTMENT LID RELEASE SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BCM C2280G (interior luggage compartment lid release switch).
  • Disconnect BCM C2280D (exterior luggage compartment lid release switch).
  • Measure:
    Click to display connectors

      Interior Luggage Compartment Lid Release Switch


    Positive Lead Measurement / Action Negative Lead
      C2280G-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Exterior Luggage Compartment Lid Release Switch


    Positive Lead Measurement / Action Negative Lead
      C2280D-14 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to N12
No REPAIR the circuit.

N4 CHECK THE BCM (BODY CONTROL MODULE) LUGGAGE COMPARTMENT LID RELEASE SWITCH PARAMETER IDENTIFICATIONS (PIDS) WHILE BYPASSING THE LUGGAGE COMPARTMENT LID RELEASE SWITCH
  • Ignition OFF.
  • Disconnect the suspect luggage compartment lid release switch.
  • Ignition ON.
  • Connect:
    Click to display connectors

      Interior Luggage Compartment Lid Release Switch


    Positive Lead Measurement / Action Negative Lead
      C2610-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2610-2

    Click to display connectors

      Exterior Luggage Compartment Lid Release Switch


    Positive Lead Measurement / Action Negative Lead
    Exterior luggage compartment lid release switch, pin 1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Exterior luggage compartment lid release switch, pin 2
  • Monitor the following BCM Parameter Identifications (PIDs)
    • Decklid / Liftglass Switch Status (DL_LFTGLS_S)
    • Liftgate Release Switch Status (LFTGATE_R_SW)

Does the PID indicate the switch is pressed?
Yes REMOVE the fused jumper wire. INSTALL a new luggage compartment lid release switch in question.
No REMOVE the fused jumper wire.
For the exterior luggage compartment lid release switch, GO to N5
For the interior luggage compartment lid release switch, GO to N6

N5 CHECK THE EXTERIOR LUGGAGE COMPARTMENT LID RELEASE SWITCH CIRCUITRY (LICENSE PLATE LAMP JUMPER HARNESS)
  • Ignition OFF.
  • Disconnect License Plate Lamps C490 .
  • NOTE: The luggage compartment lid latch may need to be latched for this step. Connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C490-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C490-4
  • REMOVE the fused jumper wire.

Does the luggage compartment lid latch release?
Yes REPAIR or INSTALL a new license plate jumper harness.
No GO to N6

N6 CHECK THE LUGGAGE COMPARTMENT LID RELEASE SWITCH GROUND CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Interior Luggage Compartment Lid Release Switch


    Positive Lead Measurement / Action Negative Lead
      C2610-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Exterior Luggage Compartment Lid Release Switch


    Positive Lead Measurement / Action Negative Lead
      C490-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to N7
No REPAIR the circuit.

N7 CHECK THE LUGGAGE COMPARTMENT LID RELEASE SWITCH INPUT CIRCUIT FOR AN OPEN
  • Disconnect BCM C2280G (interior luggage compartment lid release switch).
  • Disconnect BCM C2280D (exterior luggage compartment lid release switch).
  • Measure:
    Click to display connectors

      Interior Luggage Compartment Lid Release Switch


    Positive Lead Measurement / Action Negative Lead
      C2280G-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2610-6

    Click to display connectors

      Exterior Luggage Compartment Lid Release Switch


    Positive Lead Measurement / Action Negative Lead
      C2280D-14 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C490-2

Is the resistance less than 3 ohms?
Yes GO to N12
No REPAIR the circuit.

N8 CHECK THE BCM (BODY CONTROL MODULE) LUGGAGE COMPARTMENT LID OUTPUT CIRCUIT CONTINUITY

NOTICE: The following step uses a test lamp to simulate normal circuit loads. Use only a Rotunda Test Lamp (SGT27000) or 250-300mA incandescent bulb test lamp. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test lamp probe connection to the vehicle. Do not use the test lamp probe directly on any connector.

  • Ignition OFF.
  • Disconnect Luggage Compartment Lid Latch C4424 .
  • Connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4424-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C4424-4
  • NOTE: The BCM only supplies voltage to the latch momentarily. It is important to monitor the test lamp while pressing the luggage compartment lid release switch. While pressing and releasing the luggage compartment lid release switch, observe the test lamp.

Does the test lamp momentarily illuminate?
Yes INSTALL a new luggage compartment lid latch.
REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No GO to N9

N9 CHECK THE LUGGAGE COMPARTMENT LID LATCH GROUND CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect Luggage Compartment Lid Latch C4424 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4424-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to N10
No REPAIR the circuit.

N10 CHECK THE BCM (BODY CONTROL MODULE) LUGGAGE COMPARTMENT LID LATCH OUTPUT CIRCUIT FOR A SHORT TO GROUND
  • Disconnect BCM C2280F .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4424-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to N11
No REPAIR the circuit.

N11 CHECK THE BCM (BODY CONTROL MODULE) LUGGAGE COMPARTMENT LID LATCH OUTPUT CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280F-33 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C4424-3

Is the resistance less than 3 ohms?
Yes GO to N12
No REPAIR the circuit.

N12 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Fuel Filler Door Release Is Inoperative (Hybrid Vehicles)


Refer to Wiring Diagrams Cell 116 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0830:11 Clutch Pedal Switch "A" Circuit: Circuit Short To Ground Sets when the BCM detects a short to ground from fuel filler door release switch input circuit.

  PCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P04C2 Fuel Fill Door Unlock Control Circuit High Sets when the PCM detects a short to voltage or an open from the fuel filler door release relay control circuit.
P04C9 Fuel Fill Door Open Request Sensor/Switch Performance/Stuck Off Sets when the PCM receives no request to open the fuel filler door and the vehicle experienced a refueling event.
P04CA Fuel Fill Door Open Request Sensor/Switch Stuck Low Sets when the PCM detects a request to open the fuel filler door during the self-test.
P04CD Fuel Fill Door Open Request Sensor/Switch Stuck On Sets when the PCM detects a constant request from the BCM to release the fuel filler door. The BCM sets a DTC when a short to ground from the fuel filler door release switch is present.

Possible Causes

  • Fuse
  • Wiring, terminals or connectors
  • Fuel filler door release relay
  • Fuel filler door release switch
  • Fuel filler door release solenoid (part of the fuel filler door housing)
  • BCM
  • PCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the BJB fuse 27 (10A) and make sure it is OK.
  • Inspect the fuel filler door latch for damage.

PINPOINT TEST O : THE FUEL FILLER DOOR RELEASE IS INOPERATIVE (HYBRID VEHICLES)
O1 CHECK FOR A MECHANICAL FAILURE
  • Ignition OFF.
  • Use the manual fuel filler door release cable to release the fuel filler door latch.

Does the fuel filler door latch release?
Yes CLOSE the fuel filler door. GO to O2
No INSTALL a new fuel filler door housing.

O2 CHECK FOR COMMUNICATION TO THE BCM (BODY CONTROL MODULE)
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the network test.

Does the BCM pass the network test?
Yes GO to O3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

O3 CHECK THE PCM (POWERTRAIN CONTROL MODULE) THE CUSTOMER IS REQUESTING OR HAS RECENTLY REQUESTED TO OPEN OR UNLOCK THE FUEL FILL DOOR (FUELDR_REQ) PID (PARAMETER IDENTIFICATION)
  • Ignition ON.
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Using a diagnostic scan tool, monitor the PCM PID FUELDR_REQ while pressing and releasing the fuel filler door release button.

Does the PID momentarily indicate Yes?
Yes GO to O8
No GO to O4

O4 BYPASS THE FUEL FILLER DOOR RELEASE SWITCH
  • Ignition OFF.
  • Disconnect Fuel Filler Door Release Switch C512 .
  • Ignition ON.
  • Connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C512-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C512-1
  • NOTE: It may take up to 30 seconds for the fuel filler door to release after the jumper wire is removed. Remove the fused jumper wire.

Does the fuel filler door latch release?
Yes INSTALL a new fuel filler door release switch.
No GO to O5

O5 CHECK THE FUEL FILLER RELEASE SWITCH GROUND CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C512-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to O6
No REPAIR the circuit.

O6 CHECK THE FUEL FILLER RELEASE SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BCM C2280G .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C512-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to O7
No REPAIR the circuit.

O7 CHECK THE FUEL FILLER RELEASE SWITCH INPUT CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C512-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280G-14

Is the resistance less than 3 ohms?
Yes GO to O17
No REPAIR the circuit.

O8 CHECK THE FUEL FILLER DOOR RELEASE USING THE PCM (POWERTRAIN CONTROL MODULE) FUEL FILL DOOR UNLOCK CONTROL OUTPUT IS COMMANDED TO ENABLE STATE (FUELDR_UNLOCK) PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, command the PCM PID FUELDR_UNLOCK On.

Does the fuel filler door latch release?
Yes GO to O15
No GO to O9

O9 CHECK THE FUEL FILLER DOOR RELEASE RELAY OUTPUT USING THE PCM (POWERTRAIN CONTROL MODULE) FUEL FILL DOOR UNLOCK CONTROL OUTPUT IS COMMANDED TO ENABLE STATE (FUELDR_UNLOCK) PID (PARAMETER IDENTIFICATION)

NOTICE: The following step uses a test lamp to simulate normal circuit loads. Use only a Rotunda Test Lamp (SGT27000) or 250-300mA incandescent bulb test lamp. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test lamp probe connection to the vehicle. Do not use the test lamp probe directly on any connector.

NOTE: The fuel filler door electrical connectors can be accessed through an opening in the left side sheet metal, inside the luggage compartment.

  • Ignition OFF.
  • Disconnect Fuel Filler Door Release Solenoid C409 .
  • Connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C409-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C409-1
  • Ignition ON.
  • NOTE: The PCM only activates the relay momentarily. It is important to monitor the test lamp while commanding the fuel filler door latch to release. Using a diagnostic scan tool, command the PCM PID FUELDR_UNLOCK On.

Does the test lamp illuminate?
Yes INSTALL a new fuel filler door housing.
No GO to O10

O10 CHECK THE FUEL FILLER DOOR SOLENOID GROUND CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C409-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to O11
No REPAIR the circuit.

O11 CHECK THE FUEL FILLER DOOR SOLENOID VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
  • Disconnect BJB C1035B .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C409-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C1035B-43

Is the resistance less than 3 ohms?
Yes GO to O12
No REPAIR the circuit.

O12 CHECK THE FUEL FILLER DOOR SOLENOID CONTROL CIRCUIT FOR A SHORT TO VOLTAGE
  • Disconnect PCM C175E .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035B-33 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to O13

O13 CHECK THE FUEL FILLER DOOR SOLENOID CONTROL CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035B-33 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C175E-22

Is the resistance less than 3 ohms?
Yes GO to O14
No REPAIR the circuit.

O14 BYPASS THE PCM (POWERTRAIN CONTROL MODULE) CONTROL
  • Connect Fuel Filler Door Release Solenoid C409 .
  • Connect BJB C1035B .
  • Connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C175E-22 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
  • Remove the fused jumper wire.

Does the fuel filler door release?
Yes GO to O16
No INSTALL a new BJB.

O15 CHECK THE PCM (POWERTRAIN CONTROL MODULE) THE FUEL FILL DOOR POSITION SENSOR/SWITCH CIRCUIT INPUT (FUELDR_POS_SW) PID (PARAMETER IDENTIFICATION)
  • Close the fuel filler door.
  • Using a diagnostic scan tool, monitor the PCM PID FUELDR_POS_SW.
  • Using a diagnostic scan tool, command the PCM PID FUELDR_UNLOCK On.
  • Using a diagnostic scan tool, monitor the PCM PID FUELDR_POS_SW.

Does the PID indicate Closed with the fuel filler door closed and Open after the fuel filler door latch is released?
Yes The system is operating correctly. Inform the customer of the normal operation of the fuel filler door latch release operation.
No GO to Pinpoint Test AB

O16 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Disconnect and inspect all the PCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

O17 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Fuel Filler Door Does Not Latch (Hybrid Vehicles)


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  PCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P04C1 Fuel Fill Door Unlock Control Circuit Low Sets when the PCM detects a short to ground from the fuel filler door release relay control circuit.

Possible Causes

  • Wiring, terminals or connectors
  • Fuel filler door solenoid (part of the fuel filler door housing)
  • Fuel filler door latch (part of the fuel filler door housing)
  • BJB
  • PCM

PINPOINT TEST P : THE FUEL FILLER DOOR DOES NOT LATCH (HYBRID VEHICLES)
P1 CHECK FOR A MECHANICAL FAILURE
  • Ignition OFF.
  • Inspect the fuel filler door manual release cable and the fuel filler door latch.

Is the manual fuel filler door release cable binding or is there any damage noted with the fuel filler door latch?
Yes INSTALL a new fuel filler door housing.
No GO to P2

P2 CHECK THE FUEL FILLER DOOR RELEASE RELAY OUTPUT
  • Disconnect BJB C1035B .
  • Ignition ON.
  • Press the fuel filler door closed.

Does the fuel filler door latch?
Yes GO to P4
No GO to P3

P3 CHECK THE FUEL FILLER DOOR RELEASE RELAY OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE

NOTE: The fuel filler door electrical connectors can be accessed through an opening in the left side sheet metal, inside the luggage compartment.

  • Ignition OFF.
  • Disconnect Fuel Filler Door Release Solenoid C409 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C409-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No INSTALL a new fuel filler door housing.

P4 ISOLATE THE PCM (POWERTRAIN CONTROL MODULE) FOR A SHORT TO GROUND
  • Ignition OFF.
  • Connect BJB C1035B .
  • Disconnect PCM C175E .
  • Press the fuel filler door closed.

Does the fuel filler door latch?
Yes GO to P6
No GO to P5

P5 CHECK THE FUEL FILLER DOOR RELEASE RELAY CONTROL CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BJB C1035B .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035B-33 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes INSTALL a new BJB.
No REPAIR the circuit.

P6 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Disconnect and inspect all the PCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Fuel Filler Door Lock Is Inoperative (Except Hybrid Vehicles)


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

  • Wiring, terminals or connectors
  • Fuel filler door latch

PINPOINT TEST Q : THE FUEL FILLER DOOR LOCK IS INOPERATIVE (EXCEPT HYBRID VEHICLES)
Q1 CHECK THE POWER DRIVER DOOR LOCK OPERATION
  • Ignition OFF.
  • Press the lock and unlock button on the door lock control switch while observing the driver door lock operation.

Does the driver door lock operate correctly?
Yes GO to Q2
No GO to Pinpoint Test I

Q2 CHECK THE LOCK CIRCUIT FOR AN OPEN

NOTICE: The following step uses a test lamp to simulate normal circuit loads. Use only a Rotunda Test Lamp (SGT27000) or 250-300mA incandescent bulb test lamp. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test lamp probe connection to the vehicle. Do not use the test lamp probe directly on any connector.

  • Disconnect Fuel Filler Door Latch Motor C409 .
  • Connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C409-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
  • NOTE: The BCM only supplies voltage to the actuator momentarily. It is important to monitor the test lamp while pressing the door lock control switch. While pressing the door lock control switch in the lock position, monitor the test lamp.

Does the test lamp momentarily illuminate?
Yes GO to Q3
No REPAIR the circuit

Q3 CHECK THE UNLOCK CIRCUIT FOR AN OPEN

NOTICE: The following step uses a test lamp to simulate normal circuit loads. Use only a Rotunda Test Lamp (SGT27000) or 250-300mA incandescent bulb test lamp. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test lamp probe connection to the vehicle. Do not use the test lamp probe directly on any connector.

  • Connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C409-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
  • NOTE: The BCM only supplies voltage to the actuator momentarily. It is important to monitor the test lamp while pressing the door lock control switch. While pressing the door lock control switch in the unlock position, monitor the test lamp.

Does the test lamp momentarily illuminate?
Yes INSTALL a new fuel filler door latch.
No REPAIR the circuit


The Doors Do Not Lock Or Unlock Using The Keyless Entry Keypad


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B121B:01 Keypad Input Switch: General Electrical Failure Sets when the BCM detects a short to ground from any of the keyless entry keypad input circuits.

Possible Causes

  • Fuse
  • Wiring, terminals or connectors
  • Keyless entry keypad
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the front door window moulding for damage.
  • Check the BCM fuse 10 (5A) and make sure it is OK.

PINPOINT TEST R : THE DOORS DO NOT LOCK OR UNLOCK USING THE KEYLESS ENTRY KEYPAD
R1 CHECK POWER LOCK OPERATION FROM THE DOOR LOCK CONTROL SWITCH
  • Press the lock and unlock button on the door lock control switch.

Do the doors lock and unlock?
Yes GO to R2
No GO to Pinpoint Test H

R2 CHECK THE KEYLESS ENTRY KEYPAD ILLUMINATION
  • Touch the keyless entry keypad in several places.

Do the keypad numbers illuminate?
Yes GO to R7
No GO to R3

R3 CHECK THE KEYLESS ENTRY KEYPAD INDICATOR
  • NOTE: The round indicator above the numbers illuminates when the sensors detect a button is being touched. Touch the keyless entry keypad in several places.

Does the round indicator on the top of the keypad illuminate?
Yes GO to Pinpoint Test S
No GO to R4

R4 CHECK THE KEYLESS ENTRY KEYPAD VOLTAGE SUPPLY CIRCUIT FOR VOLTAGE
  • Ignition OFF.
  • Disconnect Keyless Entry Keypad C597 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the voltage greater than 11 volts?
Yes GO to R6
No VERIFY the BCM fuse 10 (5A) is OK. If OK, GO to R5
If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

R5 CHECK THE KEYLESS ENTRY KEYPAD VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect BCM C2280F .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280F-16

Is the resistance less than 3 ohms?
Yes GO to R15
No REPAIR the circuit.

R6 CHECK THE KEYLESS ENTRY KEYPAD GROUND CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-6 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes INSTALL a new front door moulding.
REFER to: Front Door Upper Moulding (501-08 Exterior Trim and Ornamentation, Removal and Installation).
No REPAIR the circuit.

R7 CARRY OUT THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the BCM self-test.

Is DTC B121B:01 present?
Yes GO to R8
No GO to R10

R8 ISOLATE THE KEYLESS ENTRY KEYPAD
  • Ignition OFF.
  • Disconnect Keyless Entry Keypad C597 .
  • Ignition ON.
  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the BCM self-test.

Is DTC B121B:01 still present?
Yes GO to R9
No INSTALL a new front door moulding.
REFER to: Front Door Upper Moulding (501-08 Exterior Trim and Ornamentation, Removal and Installation).

R9 CHECK THE KEYLESS ENTRY KEYPAD INPUT CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C597-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C597-5 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to R15
No REPAIR the circuit in question.

R10 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD PARAMETER IDENTIFICATIONS (PIDS)
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • NOTE: When monitoring the capacitive sensor Parameter Identifications (PIDs), it is best to select a graph view. When a sensor is touched, the PID state rapidly switches between ON and OFF. Press each keyless entry keypad button while observing the BCM keypad Parameter Identifications (PIDs) (KYPD_BTN_1/2, KYPD_BTN_3/4, KYPD_BTN_5/6, KYPD_BTN_7/8 and KYPD_BTN_9/0).

Do the Parameter Identifications (PIDs) indicate the buttons operate correctly?
Yes GO to R11
No GO to R12

R11 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD CODE
  • Using a diagnostic scan tool, view the factory keyless entry code.
  • Enter the 5-digit factory set entry code on the keyless entry keypad, then touch the 3/4 button.
  • Simultaneously touch the 7/8 and 9/0 buttons for 3 seconds.

Do the doors unlock when the factory code is entered and lock when the 7/8 and 9/0 buttons are touched for 3 seconds?
Yes The system is operating as designed. INFORM the customer of the correct system operation.
No GO to R15

R12 CHECK THE KEYLESS ENTRY KEYPAD INPUT CIRCUITS
  • Ignition OFF.
  • Disconnect Keyless Entry Keypad C597 .
  • Ignition ON.
  • NOTE: When monitoring the capacitive sensor Parameter Identifications (PIDs), it is best to select a graph view. When a sensor is touched, the PID state rapidly switches between ON and OFF. Using a diagnostic scan tool, monitor the BCM keypad Parameter Identifications (PIDs) (KYPD_BTN_1/2, KYPD_BTN_7/8 and KYPD_BTN_9/0).
  • Connect and then remove:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C597-6
      C597-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C597-6
      C597-5 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C597-6

Do the PIDs indicate Active with the fused jumper wire connected?
Yes INSTALL a new front door moulding.
REFER to: Front Door Upper Moulding (501-08 Exterior Trim and Ornamentation, Removal and Installation).
No GO to R13

R13 CHECK THE KEYLESS ENTRY KEYPAD INPUT CIRCUITS FOR AN OPEN
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280D-28
      C597-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280D-2
      C597-5 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280D-15

Are the resistances less than 3 ohms?
Yes GO to R14
No REPAIR the circuit in question.

R14 CHECK THE KEYLESS ENTRY KEYPAD INPUT CIRCUITS FOR A SHORT TO EACH OTHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C597-4
      C597-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C597-5
      C597-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C597-5

Are the resistances greater than 10,000 ohms?
Yes GO to R15
No REPAIR the circuit in questions.

R15 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Keyless Entry Keypad Illumination Is Inoperative


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B121A:11 Keypad Illumination Output: Circuit Short To Ground Sets when the BCM detects a short to ground from the keyless entry keypad illumination output circuit.
B121A:15 Keypad Illumination Output: Circuit Short To Battery Or Open Sets when the BCM detects an open from the keyless entry keypad illumination output circuit.

Possible Causes

  • Wiring, terminals or connectors
  • Keyless entry keypad
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the front door window moulding for damage.

PINPOINT TEST S : THE KEYLESS ENTRY KEYPAD ILLUMINATION IS INOPERATIVE
S1 CHECK THE KEYLESS ENTRY KEYPAD OPERATION
  • Press the 7/8 and 9/0 buttons simultaneously on the keyless entry keypad.

Do the doors lock using the keyless entry keypad?
Yes GO to S2
No GO to Pinpoint Test R

S2 CARRY OUT THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the BCM self-test.

Is DTC B121A:11 present?
Yes GO to S3
No GO to S5

S3 CHECK THE KEYLESS ENTRY KEYPAD FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Keyless Entry Keypad C597 .
  • Ignition ON.
  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the BCM self-test.

Is DTC B121A:11 still present?
Yes GO to S4
No INSTALL a new front door moulding.
REFER to: Front Door Upper Moulding (501-08 Exterior Trim and Ornamentation, Removal and Installation).

S4 CHECK THE KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to S7
No REPAIR the circuit.

S5 CHECK THE BCM (BODY CONTROL MODULE) OUTPUT
  • Ignition OFF.
  • Disconnect Keyless Entry Keypad C597 .
  • Ignition ON.
  • Using a diagnostic scan tool, command the BCM KEY_PAD_LMP PID on.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the voltage greater than 11 volts?
Yes INSTALL a new front door moulding.
REFER to: Front Door Upper Moulding (501-08 Exterior Trim and Ornamentation, Removal and Installation).
No GO to S6

S6 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280D-35

Is the resistance less than 3 ohms?
Yes GO to S7
No REPAIR the circuit.

S7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Keyless Entry Keypad Illumination Is Always On


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B121A:15 Keypad Illumination Output: Circuit Short To Battery Or Open Sets when the BCM detects a short to voltage from the keyless entry keypad illumination output circuit.

Possible Causes

  • Wiring, terminals or connectors
  • Keyless entry keypad
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the front door window moulding for damage.

PINPOINT TEST T : THE KEYLESS ENTRY KEYPAD ILLUMINATION IS ALWAYS ON
T1 CHECK THE KEYLESS ENTRY KEYPAD ILLUMINATION

NOTE: It is normal operation for the keypad to illuminate when the illuminated entry/exit feature is active. Make sure all the doors are closed and the feature times out.

  • Ignition ON.
  • Wait 45 seconds and observe the keyless entry keypad illumination.

Is the keyless entry keypad illumination always on?
Yes GO to T2
No The system is operating correctly. INFORM the customer of the normal keypad illumination operation.

T2 ISOLATE THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Ignition ON.

Is the keypad still illuminated?
Yes GO to T3
No GO to T4

T3 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect Keyless Entry Keypad C597 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C597-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No INSTALL a new front door moulding.
REFER to: Front Door Upper Moulding (501-08 Exterior Trim and Ornamentation, Removal and Installation).

T4 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The RKE Transmitter Is Inoperative

A loss of RKE transmitter synchronization is caused when the button(s) on that RKE transmitter is pressed repeatedly a high number of times when the RKE transmitter is out of range from the vehicle it is programmed to. If a RKE transmitter becomes out of sync, the BCM ignores commands from that RKE transmitter.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B10AB:00 Remote Keyless Entry Synchronization: No Sub Type Information Sets when the BCM detects the rolling counter received from a RKE transmitter is out of synchronization with the rolling counter stored in the module.
B1218:00 Transmitter Identification Code: No Sub Type Information Sets when the BCM detects and invalid Transmitter Identification Code (TIC).

Possible Causes

  • Key battery
  • Key
  • Key button pressed a substantial amount of times while outside the range of the vehicle
  • Key programming
  • Network concern

Visual Inspection and Diagnostic Pre-checks

  • Inspect the key for damage.
  • Check for aftermarket keys.

PINPOINT TEST U : THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER IS INOPERATIVE
NOTE: All customer keys need to be present when diagnosing the RKE system.
NOTE: Using a diagnostic scan tool to compare the BCM TIC_xx_BCM (Programmed Transmitter ID Code (TIC) Value x) PID to the RTM RTM Lst_Xm_ID_Cd (Last Received Transmitter ID Code (TIC)) PID can be used to verify if a key in question is programmed to the vehicle.
U1 CHECK FOR THE CORRECT KEYS
  • Verify all keys present are the correct type for the vehicle.
    • For all model years, refer to the parts catalog.
    • For the 2013 model year, the PATS Job Aid in the Service Tips tab on the Professional Technician Society (PTS) web page can also be used.

Are the correct keys present?
Yes GO to U2
No The system cannot be tested without the correct keys. INFORM the customer that all of the correct keys must be present to proceed with diagnosis of the system.

U2 CHECK IF THE KEYS START THE VEHICLE
  • Place the first key in the backup starting location and attempt to start the vehicle.
    REFER to: Passive Anti-Theft System (PATS) - System Operation and Component Description (419-01B Passive Anti-Theft System (PATS), Description and Operation).
  • Ignition OFF.
  • Place the second key in the backup starting location and attempt to start the vehicle.

Do both keys start the vehicle?
Yes GO to U3
No
REFER to: Passive Anti-Theft System (PATS) (419-01B Passive Anti-Theft System (PATS), Diagnosis and Testing).

U3 CHECK FOR REDUCED RANGE

NOTE: Make sure the vehicle is in an open area with no other large metal objects near, such as other vehicles or steel buildings.

NOTE: If the RKE functions when near the vehicle, but not at approximately 30m (98 ft), a poor range concern is present.

  • Check all keys for normal range performance (approximately 30m (98 ft)).

Does any key experience a poor range concern?
Yes GO to Pinpoint Test W
No GO to U4

U4 CHECK THE RKE (REMOTE KEYLESS ENTRY) FUNCTIONALITY OF THE KEYS
  • Press each RKE button on a key. Repeat this step on a second key.

Are all the RKE functions inoperative from both keys?
Yes GO to U12
No GO to U5

U5 CHECK THE RKE (REMOTE KEYLESS ENTRY) FUNCTIONALITY OF THE SUSPECT KEY
  • Press each RKE button (twice for the luggage compartment lid release) on the suspect key.

Does any RKE function operate?
Yes GO to Pinpoint Test V
No GO to U6

U6 CHECK THE NO (TIC) OUT OF SYNC (TIC-NONE_OOS) PID (PARAMETER IDENTIFICATION)
  • Ignition ON.
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • Using a diagnostic scan tool, monitor the BCM PID TIC-NONE_OOS.

Does the PID indicate On?
Yes GO to U9
No GO to U7

U7 RESYNCHRONIZE THE INOPERATIVE PASSIVE KEY
  • Ignition OFF.
  • Place the suspect key in the backup starting location.
    REFER to: Passive Anti-Theft System (PATS) - System Operation and Component Description (419-01B Passive Anti-Theft System (PATS), Description and Operation).
  • Ignition ON.
  • Wait 10 seconds.
  • Ignition OFF.
  • Within 30 seconds, press any button on the suspect key 4 times consecutively.

Does the suspect key operate correctly now?
Yes The system is OK. The concern was caused by a key out of synchronization.
No GO to U8

U8 RESYNCHRONIZE THE INOPERATIVE KEY USING THE SECOND KEY
  • Press any button on the operational key.
  • Within 30 seconds, press any button on the suspect key.
  • Check the suspect key for correct operation.

Does the suspect key operate correctly now?
Yes The system is OK. The concern was caused by a key out of synchronization.
No GO to U11

U9 CHECK THE BCM (BODY CONTROL MODULE) (RKE) REMOTE BATTERY LOW (RKE_BATT_LOW) PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • Using a diagnostic scan tool, monitor the BCM PID RKE_BATT_LOW.

Does the PID indicate Off?
Yes GO to U11
No GO to U10

U10 CHECK THE KEY BATTERY
  • Ignition OFF.
  • NOTE: Do not clean off any grease from the battery terminals on the back surface of the circuit board. Remove the key battery. Refer to the Owner Guide for battery removal instructions.
  • Verify the correct batteries are used (CR2450).
  • Measure the key battery voltage.

Is the voltage greater than 2.5 volts?
Yes GO to U11
No REPLACE the key battery (make sure the battery seats correctly). DO NOT reprogram the key (damaged or dead batteries do not erase keys from memory).

U11 PROGRAM THE SUSPECT KEY
  • Program the suspect key.
    REFER to: Anti-Theft Key Programming - Scan Tool (419-01B Passive Anti-Theft System (PATS), General Procedures).
  • Check the RKE functionality of the suspect key.

Does the RKE functionality operate?
Yes The system is OK. The concern was caused by an unprogrammed key.
No REPLACE the suspect key. PROGRAM the new key.
REFER to: Anti-Theft Key Programming - Scan Tool (419-01B Passive Anti-Theft System (PATS), General Procedures).

U12 CHECK FOR COMMUNICATION WITH THE BCM (BODY CONTROL MODULE) AND THE RTM (RADIO TRANSCEIVER MODULE)
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the network test.

Does the BCM and the RTM pass the network test?
Yes GO to U13
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

U13 CHECK FOR RTM (RADIO TRANSCEIVER MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the RTM module self-test.

Are any Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the RTM DTC Chart in this section.
No GO to U14

U14 CHECK FOR BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the BCM module self-test.

Are any communication or PATS-related Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the BCM DTC Chart in this section.
No GO to Pinpoint Test AA


An Individual Button/Feature Is Inoperative From The RKE Transmitter

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

  • Door lock system concern
  • Luggage compartment lid release system concern
  • Horn system concern
  • Turn signal system concern
  • Remote start system concern (if equipped)
  • Key

Visual Inspection and Diagnostic Pre-checks

  • Inspect the key for damage.

PINPOINT TEST V : AN INDIVIDUAL BUTTON/FEATURE IS INOPERATIVE FROM THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER
NOTE: This pinpoint test does not diagnose dealer installed remote start systems.
V1 VERIFY THE DOOR LOCK OPERATION
  • Press the lock and unlock button on the door lock control switch while observing the door lock operation.

Do the door locks operate?
Yes GO to V2
No GO to Pinpoint Test H

V2 VERIFY THE HORN OPERATION USING THE BCM (BODY CONTROL MODULE) PID (PARAMETER IDENTIFICATION) (HORN_RELAY)
  • Ignition ON.
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • Select the BCM horn PID (HORN_RELAY) and active command the horn on then off.

Does the horn sound when commanded on?
Yes GO to V3
No
REFER to: Horn (413-06 Horn, Diagnosis and Testing).

V3 VERIFY THE HAZARD LAMP OPERATION
  • Activate the hazard lamp function.

Do the hazard lamps operate correctly?
Yes GO to V4
No
REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

V4 VERIFY THE LUGGAGE COMPARTMENT LID RELEASE OPERATION
  • Ignition OFF.
  • Unlock the doors using the door lock control switch.
  • Press the luggage compartment lid release switch located at the rear of the vehicle.

Does the luggage compartment lid release?
Yes GO to V5
No GO to Pinpoint Test N

V5 CHECK THE LOCK AND UNLOCK BUTTONS
  • Press the lock and then unlock button on the suspect key.

Do the doors lock and unlock?
Yes GO to V6
No REPLACE the suspect key. PROGRAM the new key.
REFER to: Anti-Theft Key Programming - Scan Tool (419-01B Passive Anti-Theft System (PATS), General Procedures).

V6 CHECK THE LUGGAGE COMPARTMENT LID RELEASE BUTTON
  • Press the luggage compartment lid release button twice on the suspect key.

Does the luggage compartment lid release?
Yes GO to V7
No REPLACE the suspect key. PROGRAM the new key.
REFER to: Anti-Theft Key Programming - Scan Tool (419-01B Passive Anti-Theft System (PATS), General Procedures).

V7 CHECK THE PANIC ALARM/VEHICLE LOCATOR BUTTON
  • Press the lock and then unlock button on the suspect key.

Do the exterior lamps flash and the horn/chime sound?
Yes If equipped with the factory remote start feature, GO to V8
If not equipped with the factory remote start feature, REPLACE the suspect key. PROGRAM the new key.
REFER to: Anti-Theft Key Programming - Scan Tool (419-01B Passive Anti-Theft System (PATS), General Procedures).
No REPLACE the suspect key. PROGRAM the new key.
REFER to: Anti-Theft Key Programming - Scan Tool (419-01B Passive Anti-Theft System (PATS), General Procedures).

V8 VERIFY THE REMOTE START OPERATION
  • Close all the doors, the hood and the luggage compartment lid.
  • NOTE: Each button press must be done within 3 seconds of each other. From outside the vehicle:
    • Press the door lock button.
    • Press the remote start button twice.

Does the vehicle remotely start?
Yes The RKE transmitter is operating correctly. INFORM the customer of the RKE transmitter operation.
No GO to Pinpoint Test X


The RKE Transmitter Has Poor Range Performance

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

  • Key
  • Key battery
  • Aftermarket system
  • Consumer electronic device
  • High power devices
  • TV/radio transmission towers
  • RTM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the key for damage.
  • Inspect the key battery.
  • Inspect for aftermarket RKE systems.

PINPOINT TEST W : THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER HAS POOR RANGE PERFORMANCE
NOTE: At least 2 programmed keys must be present to begin diagnosis of the RKE system.
W1 CHECK FOR THE CORRECT KEYS
  • Verify all keys present are the correct type for the vehicle.
    • For all model years, refer to the parts catalog.
    • For the 2013 model year, the PATS Job Aid in the Service Tips tab on the Professional Technician Society (PTS) web page can also be used.

Are the correct keys present?
Yes GO to W2
No The system cannot be tested without the correct keys. INFORM the customer the correct keys must be present to proceed with diagnosis of the system.

W2 CHECK ALL KEYS FOR POOR RANGE PERFORMANCE

NOTE: Make sure the vehicle is in an open area with no other large metal objects near, such as other vehicles or steel buildings.

  • Check all keys for normal range performance (approximately 30m (98 ft)).

Do all keys experience poor range?
Yes GO to W4
No GO to W3

W3 CHECK THE KEY BATTERY
  • NOTE: Do not clean off any grease from the battery terminals on the back surface of the circuit board. Remove the key battery. Refer to the Owner Guide for battery removal instructions.
  • Verify the correct battery is used (CR2450).
  • Measure the key battery voltage.

Is the voltage greater than 2.5 volts?
Yes GO to W4
No REPLACE the key battery (make sure the battery seats correctly). DO NOT reprogram the key (weak or dead batteries do not erase keys from memory).

W4 CHECK THE LOCATION OF THE VEHICLE AND THE APPROACH ANGLES AROUND THE VEHICLE
  • Make sure the poor performance is consistent in nature and is not from one approaching angle.
  • The RKE transmitter range performance may be degraded in certain locations. For example, if the vehicle or RKE transmitter is within range of high-power devices, radio/TV towers, 2-way radios, cell phone charger or other radio communication device, the operating distance of the keys may be reduced.

Is the poor range performance consistent around the vehicle?
Yes INSTALL a new RTM.
REFER to: Radio Transceiver Module (RTM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The range may have been affected by environmental interference such as high-power devices or radio/TV towers.


The Remote Start Feature Is Inoperative

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

  • Wiring, terminals or connectors
  • Remote start feature not enabled
  • Key
  • Hood ajar switch input concern
  • Door ajar switch input concern
  • TR input concern
  • Powertrain concern
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the key for damage.

PINPOINT TEST X : THE REMOTE START FEATURE IS INOPERATIVE
NOTE: This pinpoint test does not diagnose dealer installed remote start systems.
X1 CHECK THE REMOTE START FEATURE ENABLE/DISABLE SETTING
  • Ignition ON.
  • Using the steering wheel control switch, check remote start feature setting in the message center.

Is the remote start feature enabled?
Yes GO to X2
No ENABLE the remote start feature.

X2 CHECK THE PARK DETECT SWITCH INPUT
  • Ignition ON.
  • Verify the PRNDL displays correctly in the IPC. When the vehicle is in PARK, the P should be highlighted or displayed prominently.

Does the PRNDL display correctly?
Yes GO to X3
No DIAGNOSE the PRNDL.
REFER to: Instrumentation, Message Center and Warning Chimes (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing).

X3 CHECK FOR BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the BCM self-test.

Are any BCM Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the BCM DTC chart in this section.
No GO to X4

X4 CHECK FOR POWERTRAIN DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the PCM/ SOBDMC KOEO and KOER self-tests.

Are any PCM/ SOBDMC Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the PCM DTC Chart in the appropriate 303-14 section or Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual..
No GO to X5

X5 CHECK THE RKE (REMOTE KEYLESS ENTRY) FUNCTIONALITY
  • Ignition OFF.
  • Using the RKE function of the key, press the luggage compartment lid release button twice, the lock button and then the unlock button.

Do all the functions tested of the RKE transmitter operate (lock, unlock and luggage compartment lid release)?
Yes GO to X6
No If all of the functions are inoperative, GO to Pinpoint Test U
If an individual function is inoperative, GO to Pinpoint Test V

X6 CHECK THE WAKE-UP CIRCUIT FOR VOLTAGE AT THE PCM (POWERTRAIN CONTROL MODULE) USING THE BCM (BODY CONTROL MODULE) PID (PARAMETER IDENTIFICATION) (PCM) WAKE-UP OUTPUT CONTROL (PCM_WKUP_CTRL)
  • Disconnect PCM B connector.
  • Ignition ON.
  • Using a diagnostic scan tool, command the BCM PID PCM_WKUP_CTRL on.
  • Measure:
    Click to display connectors

      1.5L GTDI


    Positive Lead Measurement / Action Negative Lead
      C1915B-28 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      2.0L GTDI


    Positive Lead Measurement / Action Negative Lead
      C1381B-28 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      2.5L TIVCT


    Positive Lead Measurement / Action Negative Lead
      C1551B-21 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      2.7L GTDI


    Positive Lead Measurement / Action Negative Lead
      C1231B-28 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      2.0L Hybrid


    Positive Lead Measurement / Action Negative Lead
      C175B-21 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the voltage greater than 11 volts?
Yes GO to X8
No GO to X7

X7 CHECK THE WAKE-UP CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect BCM C2280C .
  • Measure:
    Click to display connectors

      1.5L GTDI


    Positive Lead Measurement / Action Negative Lead
      C1915B-28 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280C-18

    Click to display connectors

      2.0L GTDI


    Positive Lead Measurement / Action Negative Lead
      C1381B-28 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280C-18

    Click to display connectors

      2.5L TIVCT


    Positive Lead Measurement / Action Negative Lead
      C1551B-21 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280C-18

    Click to display connectors

      2.7L GTDI


    Positive Lead Measurement / Action Negative Lead
      C1231B-28 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280C-18

    Click to display connectors

      2.0L Hybrid


    Positive Lead Measurement / Action Negative Lead
      C175B-21 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280C-18

Is the resistance less than 3 ohms?
Yes GO to X9
No REPAIR the circuit.

X8 VERIFY THE REMOTE START FUNCTION IS INOPERATIVE
  • Ignition OFF.
  • Connect PCM B connector.
  • Close all the doors, the hood and the luggage compartment lid.
  • NOTE: Each button press must be done within three seconds of each other. Using the key:
    • Press the door lock button.
    • Press the remote start button twice.

Does the vehicle remotely start?
Yes The system is operating correctly. INFORM the customer of the correct vehicle remote start operation.
No REPLACE the suspect key. PROGRAM the new key.
REFER to: Anti-Theft Key Programming - Scan Tool (419-01B Passive Anti-Theft System (PATS), General Procedures).

X9 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


A Door Passive Entry Feature Is Inoperative


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B11C6:01 Passenger Door External Antenna: General Electrical Failure Sets during the on-demand self-test when the BCM detects a fault from one of the circuits to the passenger side keyless entry antenna (internal to the front passenger exterior door handle).
B11CA:01 Driver Door External Antenna: General Electrical Failure Sets during the on-demand self-test when the BCM detects a fault from one of the circuits to the driver side keyless entry antenna (internal to the front driver exterior door handle).
B1381:11 Left Front Door Handle Proximity Sensor: Circuit Short To Ground Sets continuous when the BCM detects a fault from one of the circuits to the left front exterior door handle.
B1381:15 Left Front Door Handle Proximity Sensor: Circuit Short To Battery or Open Sets continuous when the BCM detects a fault from one of the circuits to the left front exterior door handle.
B1381:29 Left Front Door Handle Proximity Sensor: Signal Invalid Set continuous when the BCM detects an activated touch sensor for more than 5 minutes.
B1382:11 Right Front Door Handle Proximity Sensor: Circuit Short To Ground Sets continuous when the BCM detects a fault from one of the circuits to the right exterior door handle.
B1382:15 Right Front Door Handle Proximity Sensor: Circuit Short To Battery or Open Sets continuous when the BCM detects a fault from one of the circuits to the right exterior door handle.
B1382:29 Right Front Door Handle Proximity Sensor: Signal Invalid Set continuous when the BCM detects an activated touch sensor for more than 5 minutes.
B1383:11 Left Rear Door Handle Proximity Sensor: Circuit Short To Ground Sets continuous when the BCM detects a fault from one of the circuits to the left rear exterior door handle.
B1383:15 Left Rear Door Handle Proximity Sensor: Circuit Short To Battery or Open Sets continuous when the BCM detects a fault from one of the circuits to the left rear exterior door handle.
B1383:29 Left Rear Door Handle Proximity Sensor: Signal Invalid Set continuous when the BCM detects an activated touch sensor for more than 5 minutes.
B1384:11 Right Rear Door Handle Proximity Sensor: Circuit Short To Ground Sets continuous when the BCM detects a fault from one of the circuits to the right rear exterior door handle.
B1384:15 Right Rear Door Handle Proximity Sensor: Circuit Short To Battery or Open Sets continuous when the BCM detects a fault from one of the circuits to the right rear exterior door handle.
B1384:29 Right Rear Door Handle Proximity Sensor: Signal Invalid Set continuous when the BCM detects an activated touch sensor for more than 5 minutes.

Possible Causes

  • Wiring, terminals or connectors
  • Door lock system concern
  • Exterior door handle
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the exterior door handles for damage.

PINPOINT TEST Y : A DOOR PASSIVE ENTRY FEATURE IS INOPERATIVE
Y1 CHECK THE DOOR LOCK OPERATION
  • Lock and unlock the doors using a door lock control switch.

Do the doors lock and unlock?
Yes GO to Y2
No GO to Pinpoint Test I

Y2 CHECK THE RKE (REMOTE KEYLESS ENTRY) OPERATION
  • Press the lock and unlock buttons on a key.

Do the doors lock and unlock?
Yes GO to Y3
No GO to Pinpoint Test U

Y3 CHECK THE PASSIVE ENTRY OPERATION FROM ALL DOORS
  • Operate the passive entry feature from both left doors.
  • Operate the passive entry feature from both right doors.

Is the passive entry feature inoperative from all the doors?
Yes GO to Y4
No GO to Y7

Y4 CHECK THE EXTERIOR DOOR HANDLE GROUND CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect BCM C2280E .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280E-20 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to Y5

Y5 CHECK THE EXTERIOR DOOR HANDLE GROUND CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280E-20 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to Y6
No REPAIR the circuit.

Y6 CHECK THE EXTERIOR DOOR HANDLE GROUND CIRCUIT FOR AN OPEN (ALL DOORS PASSIVE ENTRY INOPERATIVE)
  • Disconnect Left Front Exterior Door Handle C543 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C543-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-20

Is the resistance less than 3 ohms?
Yes GO to Y16
No REPAIR the circuit.

Y7 CHECK FOR VOLTAGE TO THE EXTERIOR DOOR HANDLE
  • Ignition OFF.
  • Disconnect the suspect exterior door handle.
  • For the suspect exterior door handle, measure:
    Click to display connectors

      Left Front


    Positive Lead Measurement / Action Negative Lead
      C543-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front


    Positive Lead Measurement / Action Negative Lead
      C634-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear


    Positive Lead Measurement / Action Negative Lead
      C729-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear


    Positive Lead Measurement / Action Negative Lead
      C831-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the voltage greater than 11 volts?
Yes GO to Y10
No GO to Y8

Y8 CHECK THE EXTERIOR DOOR HANDLE VOLTAGE SUPPLY CIRCUIT FOR A SHORT TO GROUND
  • Disconnect BCM C2280E .
  • For the suspect exterior door handle, measure:
    Click to display connectors

      Left Front


    Positive Lead Measurement / Action Negative Lead
      C543-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front


    Positive Lead Measurement / Action Negative Lead
      C634-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Left Rear


    Positive Lead Measurement / Action Negative Lead
      C729-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Rear


    Positive Lead Measurement / Action Negative Lead
      C831-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to Y9
No REPAIR the circuit.

Y9 CHECK THE EXTERIOR DOOR HANDLE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
  • For the suspect exterior door handle, measure:
    Click to display connectors

      Left Front


    Positive Lead Measurement / Action Negative Lead
      C543-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-21

    Click to display connectors

      Right Front


    Positive Lead Measurement / Action Negative Lead
      C634-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-5

    Click to display connectors

      Left Rear


    Positive Lead Measurement / Action Negative Lead
      C729-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-22

    Click to display connectors

      Right Rear


    Positive Lead Measurement / Action Negative Lead
      C831-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-4

Is the resistance less than 3 ohms?
Yes GO to Y16
No REPAIR the circuit.

Y10 CHECK THE EXTERIOR DOOR HANDLE GROUND CIRCUIT FOR AN OPEN
  • Disconnect BCM C2280E .
  • For the suspect exterior door handle, measure:
    Click to display connectors

      Left Front


    Positive Lead Measurement / Action Negative Lead
      C543-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-20

    Click to display connectors

      Right Front


    Positive Lead Measurement / Action Negative Lead
      C634-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-20

    Click to display connectors

      Left Rear


    Positive Lead Measurement / Action Negative Lead
      C729-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-20

    Click to display connectors

      Right Rear


    Positive Lead Measurement / Action Negative Lead
      C831-4 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-20

Is the resistance less than 3 ohms?
Yes For a front exterior door handle, GO to Y11
For a rear exterior door handle, GO to Y12
No REPAIR the circuit.

Y11 CHECK THE FRONT EXTERIOR DOOR HANDLE INTERNAL ANTENNA
  • For the suspect front exterior door handle, measure:
    Positive Lead Measurement / Action Negative Lead
    Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing C543, pin 2, component side Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing C543, pin 3, component side
    Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing C634, pin 2, component side Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing C634, pin 3, component side

Is the resistance between 1 and 10 ohms?
Yes GO to Y12
No INSTALL a new exterior front door handle.
REFER to: Exterior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

Y12 CHECK THE EXTERIOR DOOR HANDLE
  • Remove the opposite side exterior door handle.
    REFER to: Exterior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
    REFER to: Exterior Rear Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
  • Transfer the exterior door handle from the opposite side of the vehicle to the suspect exterior door. For example, if the left front exterior door handle is suspect, transfer the right front exterior door handle to the left front door.
  • Connect BCM C2280E .
  • Operate the keyless entry feature from the suspect door.

Does the keyless entry feature operate from the suspect door?
Yes INSTALL a new exterior handle.
REFER to: Exterior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
REFER to: Exterior Rear Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No For a front door, GO to Y13
For a rear door, GO to Y16

Y13 CHECK THE EXTERIOR DOOR HANDLE ANTENNA CIRCUITS FOR A SHORT TO VOLTAGE
  • Disconnect BCM C2280E .
  • Ignition ON.
  • For the suspect exterior door handle, measure:
    Click to display connectors

      Left Front


    Positive Lead Measurement / Action Negative Lead
      C543-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C543-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front


    Positive Lead Measurement / Action Negative Lead
      C634-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C634-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to Y14

Y14 CHECK THE EXTERIOR DOOR HANDLE ANTENNA CIRCUITS FOR A SHORT TO GROUND
  • For the suspect exterior door handle, measure:
    Click to display connectors

      Left Front


    Positive Lead Measurement / Action Negative Lead
      C543-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C543-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Front


    Positive Lead Measurement / Action Negative Lead
      C634-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C634-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to Y15
No REPAIR the circuit in question.

Y15 CHECK THE EXTERIOR DOOR HANDLE ANTENNA CIRCUITS FOR AN OPEN
  • For the suspect exterior door handle, measure:
    Click to display connectors

      Left Front


    Positive Lead Measurement / Action Negative Lead
      C543-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-13
      C543-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-28

    Click to display connectors

      Right Front


    Positive Lead Measurement / Action Negative Lead
      C634-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-12
      C634-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280E-29

Are the resistances less than 3 ohms?
Yes GO to Y16
No REPAIR the circuit in question.

Y16 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


The Luggage Compartment Lid Passive Entry Feature Is Inoperative


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).


  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B10C7:01 Interior Trunk Antenna: General Electrical Failure Sets when the BCM detects a fault from the keyless entry rear antenna input.

Possible Causes

  • Wiring, terminals or connectors
  • Keyless entry rear antenna
  • BCM

PINPOINT TEST Z : THE LUGGAGE COMPARTMENT LID PASSIVE ENTRY FEATURE IS INOPERATIVE
Z1 CHECK THE LUGGAGE COMPARTMENT LID LATCH RELEASE OPERATION
  • Ignition ON.
  • Unlock the doors using the door lock control switch.
  • Press the luggage compartment lid release button located on the rear of the vehicle.

Does the luggage compartment lid latch release?
Yes GO to Z2
No GO to Pinpoint Test N

Z2 CHECK THE RKE (REMOTE KEYLESS ENTRY) OPERATION
  • Close the luggage compartment lid.
  • Press the luggage compartment lid release button twice on a key.

Does the luggage compartment lid latch release?
Yes GO to Z3
No GO to Pinpoint Test V

Z3 CHECK THE KEYLESS ENTRY REAR ANTENNA
  • Ignition OFF.
  • Disconnect Keyless Entry Rear Antenna C4817 .
  • Measure:
    Positive Lead Measurement / Action Negative Lead
    Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing C4817, pin 1, component side Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing C4817, pin 2, component side

Is the resistance between 1 and 10 ohms?
Yes GO to Z4
No INSTALL a new keyless entry rear antenna.
REFER to: Keyless Entry Rear Antenna (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

Z4 CHECK THE KEYLESS ENTRY REAR ANTENNA CIRCUITS FOR A SHORT TO VOLTAGE
  • Disconnect BCM C2280E .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280E-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C2280E-15 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit in question.
No GO to Z5

Z5 CHECK THE KEYLESS ENTRY REAR ANTENNA CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280E-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C2280E-15 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to Z6
No REPAIR the circuit in question.

Z6 CHECK THE KEYLESS ENTRY REAR ANTENNA CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280E-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C4817-1
      C2280E-15 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C4817-2

Are the resistances less than 3 ohms?
Yes GO to Z7
No REPAIR the circuit in question.

Z7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


U0258:87 or U1A00:00


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operation and Fault Conditions

The RTM communicates with the BCM over a LIN-based circuit and, when the network is awake, over the CAN.


  RTM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
U1A00:00 Private Communication Network: No Sub Type Information Sets when the RTM detects a fault with the LIN circuit to the BCM.

  BCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
U0258:87 Lost Communication With Radio Transceiver: Missing Message Sets when the BCM detects a communication fault with the RTM over the LIN circuit.

Possible Causes

  • Wiring, terminals or connectors
  • RTM
  • BCM

PINPOINT TEST AA : U0258:87 OR U1A00:00
AA1 CHECK IF THE RTM (RADIO TRANSCEIVER MODULE) AND THE BCM (BODY CONTROL MODULE) PASS THE NETWORK TEST
  • Ignition ON.
  • Using a diagnostic tool, carry out the network test.

Does the RTM and the BCM pass the network test?
Yes GO to AA2
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

AA2 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO VOLTAGE
  • Disconnect RTM C9026 .
  • Disconnect BCM C2280G .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C9026-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to AA3

AA3 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BCM C2280G .
  • Disconnect RTM C9026 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C9026-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AA4
No REPAIR the circuit.

AA4 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C9026-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280G-26

Is the resistance less than 3 ohms?
Yes GO to AA5
No REPAIR the circuit.

AA5 CHECK FOR CORRECT RTM (RADIO TRANSCEIVER MODULE) OPERATION
  • Disconnect and inspect all the RTM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the RTM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RTM.
REFER to: Radio Transceiver Module (RTM) (419-10 Multifunction Electronic Modules, Removal and Installation). TEST the system for normal operation. If the concern is still present, GO to AA6
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

AA6 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


P04B5, P04B9, or P04BA


Refer to Wiring Diagrams Cell 116 for schematic and connector information.

Normal Operation and Fault Conditions

The PCM monitors the fuel filler door ajar switch and sets a DTC if it detects a failure of the fuel filler door ajar input based on conditions after a refueling event.

If the fuel filler door is not fully closed after a refueling event, or the body exterior's fuel filler door is open from erroneously pressing the fuel door release button, a message displays during the third drive cycle to indicate the fuel filler door is not closed and a DTC sets.


  PCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P04B5 Fuel Fill Door Stuck Open Sets when the PCM detects the body exterior's fuel filler door is open, the vehicle has been running for at least 5 minutes and the vehicle speed is greater than 11 km/h (7 mph) (for example, the fuel filler door was not closed after a refueling event).
P04B9 Fuel Fill Door Position Sensor/Switch Circuit Low Sets when the PCM detects the fuel filler door ajar switch input is short to ground. A fuel filler door that is never closed can cause this DTC to set.
P04BA Fuel Fill Door Position Sensor/Switch Circuit High Sets when the PCM detects the body exterior's fuel filler door did not open when the PCM activated the fuel filler door release relay. An open circuit to the fuel filler door ajar switch can cause this DTC to set.

Possible Causes

  • Wiring, terminals or connectors
  • Fuel filler door ajar switch (part of the body exterior's fuel filler door assembly)
  • PCM

PINPOINT TEST AB : P04B5, P04B9, OR P04BA
AB1 CHECK FOR MECHANICAL DAMAGE
  • Ignition OFF.
  • Inspect the fuel filler door for damage near the ajar switch.
  • Inspect the fuel filler door tab for the presence of the magnet
  • Inspect the fuel filler door tab for damage

Is any damage present?
Yes INSTALL a new body exterior's fuel filler door assembly.
REFER to: Fuel Filler Door Assembly (501-03 Body Closures, Removal and Installation).
No GO to AB2

AB2 CHECK THE PCM (POWERTRAIN CONTROL MODULE) THE CUSTOMER IS REQUESTING OR HAS RECENTLY REQUESTED TO OPEN OR UNLOCK THE FUEL FILL DOOR (FUELDR_REQ) PID (PARAMETER IDENTIFICATION)
  • Ignition ON.
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Using a diagnostic scan tool, monitor the PCM PID FUELDR_REQ while pressing and releasing the fuel filler door release button.

Does the PID momentarily indicate Yes?
Yes GO to AB3
No GO to Pinpoint Test O

AB3 CHECK THE FUEL FILLER DOOR RELEASE USING THE PCM (POWERTRAIN CONTROL MODULE) FUEL FILL DOOR UNLOCK CONTROL OUTPUT IS COMMANDED TO ENABLE STATE (FUELDR_UNLOCK) PID (PARAMETER IDENTIFICATION)
  • Verify the fuel filler door is fully closed.
  • Using a diagnostic scan tool, command the PCM PID FUELDR_UNLOCK On.

Does the fuel filler door latch release?
Yes GO to AB4
No GO to Pinpoint Test O

AB4 CHECK THE PCM (POWERTRAIN CONTROL MODULE) THE FUEL FILL DOOR POSITION SENSOR/SWITCH CIRCUIT INPUT (FUELDR_POS_SW) PID (PARAMETER IDENTIFICATION)
  • Close the fuel filler door.
  • Using a diagnostic scan tool, monitor the PCM PID FUELDR_POS_SW.
  • Using a diagnostic scan tool, command the PCM PID FUELDR_UNLOCK On.
  • Verify the fuel filler door latch released.
  • Using a diagnostic scan tool, monitor the PCM PID FUELDR_POS_SW.

Does the PID indicate Closed with the fuel filler door closed and Open after the fuel filler door latch is released?
Yes The system is operating correctly. REFER to Normal Operation and Fault Conditions at the beginning of this Pinpoint Test.
No GO to AB5

AB5 CHECK THE FUEL FILLER DOOR AJAR CIRCUITS FOR A SHORT TO VOLTAGE

NOTE: The fuel filler door electrical connectors can be accessed through an opening in the left side sheet metal inside luggage compartment.

  • Ignition OFF.
  • Disconnect Fuel Filler Door Ajar Switch (part of the body exterior's fuel filler door assembly) C3067 .
  • Disconnect PCM C175B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3067-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C3067-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C3067-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit in question.
No GO to AB6

AB6 CHECK THE FUEL FILLER DOOR AJAR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3067-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C3067-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground
      C3067-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to AB7
No REPAIR the circuit in question.

AB7 CHECK THE FUEL FILLER DOOR AJAR CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3067-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C175B-22
      C3067-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C175B-46
      C3067-3 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C175B-34

Are the resistances less than 3 ohms?
Yes INSTALL a new body exterior's fuel filler door assembly.
REFER to: Fuel Filler Door Assembly (501-03 Body Closures, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs) and repeat the self-test. If the concern is still present, GO to AB8
No REPAIR the circuit in question.

AB8 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Disconnect and inspect all the PCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


B1087:83 or B1087:87


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operation and Fault Conditions

The DDM communicates with the left RDM over a LIN circuit. In the event the left RDM fails, the left rear power window and power door lock become inoperative.

The PDM communicates with the right RDM over a LIN circuit. In the event the right RDM fails, the right rear power window and power door lock become inoperative.


  DDM/ PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B1087:83 LIN Bus "A": Value Of Signal Protection Calculation Incorrect Sets when the DDM/ PDM detects a fault with the communication from the corresponding RDM.
B1087:87 LIN Bus "A": Signal Invalid Sets when the DDM/ PDM detects a fault with the communication from the corresponding RDM.

Possible Causes

  • Fuse
  • Wiring, terminals or connectors
  • RDM
  • BCM

Visual Inspection and Diagnostic Pre-checks

  • Inspect the BCM fuse 29 (30A) (left RDM) and make sure it is OK.
  • Inspect the BCM fuse 30 (30A) (right RDM) and make sure it is OK.

PINPOINT TEST AC : B1087:83 OR B1087:87
AC1 CHECK IF THE DTC (DIAGNOSTIC TROUBLE CODE) SET IN THE DDM (DRIVER DOOR MODULE)
  • Review the results from the DDM self-test.

Is DTC B1087:83 or B1087:87 set in the DDM?
Yes GO to AC2
No GO to AC3

AC2 ISOLATE THE WINDOW CONTROL SWITCH
  • Ignition OFF.
  • Disconnect Master Window Control Switch C535 .
  • Ignition ON.
  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the self-test.

Is DTC B1087:83 or B1087:87 still present?
Yes GO to AC3
No INSTALL a new window control switch.
REFER to: Front Door Window Control Switch (501-11 Glass, Frames and Mechanisms, Removal and Installation).

AC3 CHECK FOR VOLTAGE TO THE REAR DOOR MODULE
  • Ignition OFF.
  • Disconnect Left RDM C728 (if DTC set in DDM).
  • Disconnect Right RDM C832 (if DTC set in PDM).
  • Measure:
    Click to display connectors

      Left Door


    Positive Lead Measurement / Action Negative Lead
      C728-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Door


    Positive Lead Measurement / Action Negative Lead
      C832-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the voltage greater than 11 volts?
Yes GO to AC5
No VERIFY the BCM fuse 29 (30A) (left RDM) or fuse 30 (30A) (right RDM) is OK. If OK, GO to AC4
If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

AC4 CHECK THE REAR DOOR MODULE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
  • Disconnect BCM C2280F .
  • Measure:
    Click to display connectors

      Left Door


    Positive Lead Measurement / Action Negative Lead
      C728-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280F-1

    Click to display connectors

      Right Door


    Positive Lead Measurement / Action Negative Lead
      C832-1 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C2280F-9

Is the resistance less than 3 ohms?
Yes GO to AC11
No REPAIR the circuit.

AC5 CHECK THE REAR DOOR MODULE GROUND CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      Left Door


    Positive Lead Measurement / Action Negative Lead
      C728-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Door


    Positive Lead Measurement / Action Negative Lead
      C832-2 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance less than 3 ohms?
Yes GO to AC6
No REPAIR the circuit.

AC6 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO VOLTAGE
  • Disconnect DDM C501A (if DTC set in DDM).
  • Disconnect PDM C652A (if DTC set in PDM).
  • Ignition ON.
  • Measure:
    Click to display connectors

      Left Door


    Positive Lead Measurement / Action Negative Lead
      C728-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Door


    Positive Lead Measurement / Action Negative Lead
      C832-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to AC7

AC7 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Left Door


    Positive Lead Measurement / Action Negative Lead
      C728-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

    Click to display connectors

      Right Door


    Positive Lead Measurement / Action Negative Lead
      C832-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AC8
No REPAIR the circuit.

AC8 CHECK THE CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      Left Door


    Positive Lead Measurement / Action Negative Lead
      C728-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C501A-5

    Click to display connectors

      Right Door


    Positive Lead Measurement / Action Negative Lead
      C832-16 Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   C652A-5

Is the resistance less than 3 ohms?
Yes GO to AC9
No REPAIR the circuit.

AC9 CHECK FOR CORRECT RDM (REAR DOOR MODULE) OPERATION
  • Disconnect and inspect the suspect RDMconnector.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the suspect RDM connector and make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RDM.
REFER to: Rear Door Module (RDM) (419-10 Multifunction Electronic Modules, Removal and Installation). TEST the system for normal operation. If the concern is still present, GO to AC10
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

AC10 CHECK FOR CORRECT FRONT DOOR MODULE OPERATION
  • Disconnect and inspect all the DDM or PDM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the DDM or PDM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM or PDM. For a DDM,
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation). For a PDM,
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

AC11 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Disconnect and inspect all the BCM connectors.
  • Repair:
    • corrosion (install new connectors or terminals - clean module pins)
    • damaged or bent pins - install new terminals pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM connectors and make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


B1142:29


Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operation and Fault Conditions

The DDM/ PDM communicates with the BCM over the CAN. If the DDM/ PDM does not receive the ignition ON status message from the BCM during the self-test, a DTC sets.


  DDM/ PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
B1142:29 Ignition Status 1: Signal Invalid Sets when the DDM/ PDM has not received the ignition ON message from the BCM during the self-test.

Possible Causes

  • Ignition is off
  • Network concern

PINPOINT TEST AD : B1142:29
AD1 CHECK THE IGNITION STATE
  • Inspect the ignition status LED on the START/STOP button.

Is the ignition status LED flashing or on solidly?
Yes The DDM/ PDM is not receiving the ignition ON status message from the BCM over the network. DIAGNOSE the network concern.
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No TURN the ignition ON and repeat the DDM/ PDM self-test.


U0140:00

Normal Operation and Fault Conditions

The DDM/ PDM communicates with the BCM over the CAN. If the DDM/ PDM does not receive messages from the BCM, features such as the puddle lamps, exterior mirror turn signal and door switch illumination can be inoperative.


  DDM/ PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
U0140:00 Lost Communication With Body Control Module: No Sub-Type Information Sets when the DDM/ PDM detects data messages are missing from the BCM.

Possible Causes

  • Network communication concern
  • DDM/ PDM
  • BCM

PINPOINT TEST AE : U0140:00
AE1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to AE2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AE2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, carry out the network test.

Does the BCM pass the network test?
Yes GO to AE3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

AE3 CHECK FOR BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the BCM self-test.

Are any voltage related Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No GO to AE4

AE4 RECHECK THE DDM (DRIVER DOOR MODULE) OR PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during PMIor the PMI may not have been performed.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the DDM/ PDM self-test.

Is DTC U0140:00 still present?
Yes GO to AE5
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AE5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0140 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 30 seconds.
  • Using a diagnostic scan tool, retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0140 set in other modules?
Yes
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No INSTALL a new DDM or PDM. For the DDM,
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation). For a PDM,
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).


U0164:00

Normal Operation and Fault Conditions

The DDM/ PDM communicates with the FCIM over the CAN. If the DDM/ PDM does not receive messages from the FCIM, features such as the mirror defrost can be inoperative.


  DDM/ PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
U0164:00 Lost Communication With HVAC Control Module: No Sub-Type Information Sets when the DDM/ PDM detects data messages are missing from the FCIM.

Possible Causes

  • Network communication concern
  • DDM/ PDM
  • FCIM

PINPOINT TEST AF : U0164:00
AF1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to AF2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AF2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, carry out the network test.

Does the FCIM pass the network test?
Yes GO to AF3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

AF3 CHECK FOR FCIM (FRONT CONTROLS INTERFACE MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the FCIM self-test.

Are any voltage related Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the Diagnosis and Testing in the appropriate 415-00 section.
No GO to AF4

AF4 RECHECK THE DDM (DRIVER DOOR MODULE) OR PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during PMIor the PMI may not have been performed.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the DDM/ PDM self-test.

Is DTC U0164:00 still present?
Yes GO to AF5
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AF5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0164 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 30 seconds.
  • Using a diagnostic scan tool, retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0164 set in other modules?
Yes
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (FCIM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No INSTALL a new DDM or PDM. For the DDM,
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation). For a PDM,
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).


U0208:00

Normal Operation and Fault Conditions

The DDM/ PDM communicate with the DSM over the CAN. If the DDM/ PDM does not receive messages from the DSM, features such as the memory mirror position can be inoperative.


  DDM/ PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
U0208:00 Lost Communication With "Seat Control Module A": No Sub-Type Information Sets when the DDM/ PDM detects data messages are missing from the DSM.

Possible Causes

  • Network communication concern
  • DDM/ PDM
  • DSM

PINPOINT TEST AG : U0208:00
AG1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to AG2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AG2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, carry out the network test.

Does the DSM pass the network test?
Yes GO to AG3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

AG3 CHECK FOR DSM (DRIVER FRONT SEAT MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the DSM self-test.

Are any voltage related Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).
No GO to AG4

AG4 RECHECK THE DDM (DRIVER DOOR MODULE) OR PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during PMI or the PMI may not have been performed.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the DDM/ PDM self-test.

Is DTC U0208:00 still present?
Yes GO to AG5
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AG5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0208 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 30 seconds.
  • Using a diagnostic scan tool, retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0208 set in other modules?
Yes INSTALL a new DSM.
REFER to: Driver Front Seat Module (DSM) (501-10A Front Seats, Removal and Installation).
No INSTALL a new DDM or PDM. For the DDM,
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation). For a PDM,
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).


U0232:00

Normal Operation and Fault Conditions

The DDM communicates with the SODL over the CAN. If the DDM does not receive messages from the SODL, the side obstacle detection feature can be inoperative for the left side.


  DDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
U0232:00 Lost Communication With Side Obstacle Detection Control Module - Left: No Sub-Type Information Sets when the DDM detects data messages are missing from the SODL.

Possible Causes

  • Network communication concern
  • DDM
  • SODL

PINPOINT TEST AH : U0232:00
AH1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to AH2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AH2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, carry out the network test.

Does the SODL pass the network test?
Yes GO to AH3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

AH3 CHECK FOR SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the SODL self-test.

Are any voltage related Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No GO to AH4

AH4 RECHECK THE DDM (DRIVER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during PMI or the PMI may not have been performed.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the DDM self-test.

Is DTC U0232:00 still present?
Yes GO to AH5
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AH5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0232 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 30 seconds.
  • Using a diagnostic scan tool, retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0232 set in other modules?
Yes INSTALL a new SODL.
REFER to: Side Obstacle Detection Control Module (419-04 Side and Rear Vision, Removal and Installation).
No INSTALL a new DDM.
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).


U0233:00

Normal Operation and Fault Conditions

The PDM communicates with the SODR over the CAN. If the PDM does not receive messages from the SODR, the side obstacle detection feature can be inoperative for the right side.


  PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
U0233:00 Lost Communication With Side Obstacle Detection Control Module - Right: No Sub-Type Information Sets when the PDM detects data messages are missing from the SODR.

Possible Causes

  • Network communication concern
  • PDM
  • SODR

PINPOINT TEST AI : U0233:00
AI1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to AI2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AI2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, carry out the network test.

Does the SODR pass the network test?
Yes GO to AI3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

AI3 CHECK FOR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the SODR self-test.

Are any voltage related Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No GO to AI4

AI4 RECHECK THE PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during PMI or the PMI may not have been performed.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the PDM self-test.

Is DTC U0233:00 still present?
Yes GO to AI5
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AI5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0233 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 30 seconds.
  • Using a diagnostic scan tool, retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0233 set in other modules?
Yes INSTALL a new SODR.
REFER to: Side Obstacle Detection Control Module (419-04 Side and Rear Vision, Removal and Installation).
No INSTALL a new PDM.
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).


U0294:00

Normal Operation and Fault Conditions

The DDM/ PDM communicates with the PCM over the CAN. If the DDM/ PDM does not receive messages from the PCM, the window inhibit feature during a start/stop event can be inoperative.


  DDM/ PDM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
U0294:00 Lost Communication With Powertrain Control Monitor Module: No Sub-Type Information Sets when the DDM/ PDM detects data messages are missing from the PCM.

Possible Causes

  • Network communication concern
  • DDM/ PDM
  • PCM

PINPOINT TEST AJ : U0294:00
AJ1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to AJ2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AJ2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, carry out the network test.

Does the SODL pass the network test?
Yes GO to AJ3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

AJ3 CHECK FOR PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the PCM KOEO and KOER self-tests.

Are any voltage related Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the PCM DTC Chart in the appropriate 303-14 section.
No GO to AJ4

AJ4 RECHECK THE DDM (DRIVER DOOR MODULE) / PDM (PASSENGER DOOR MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during PMI or the PMI may not have been performed.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the DDM/ PDM self-test.

Is DTC U0294:00 still present?
Yes GO to AJ5
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AJ5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0294 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 30 seconds.
  • Using a diagnostic scan tool, retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0294 set in other modules?
Yes
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (PCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.
No INSTALL a new DDM or PDM. For the DDM,
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation). For a PDM,
REFER to: Passenger Door Module (PDM) (419-10 Multifunction Electronic Modules, Removal and Installation).


P1594 or P1595


REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Normal Operation and Fault Conditions

When the BCM receives a request to remote start the vehicle, it first checks to make sure conditions exist to allow it to start (for example, the hood and doors closed, vehicle in PARK, no powertrain concerns). If the required conditions are correct, the BCM starts the vehicle and allows it to run for a predetermined amount of time, determined by the setting selected from the message center.


  SOBDMC DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P1594 Forced Engine Shutdown - Remote Start System Fault, No Unattended Vehicle Timeout Sets when the SOBDMC detects the remote start has been active for more than 30 minutes continuously.
P1595 Forced Engine Shutdown - Remote Start System Fault, Transmission Range Not In Park Position Sets when the SOBDMC detects the remote start is active with the transmission not in PARK.

Possible Causes

  • Powertrain concern
  • BCM

PINPOINT TEST AK : P1594 OR P1595
AK1 CHECK FOR PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the PCM self-test.

Are any PCM Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the PCM DTC Chart in the appropriate 303-14 section.
No GO to AK2

AK2 CHECK FOR BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, carry out the BCM self-test.

Are any BCM Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the BCM DTC Chart in this section.
No
Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing   Click here to access Guided Routine (BCM).Ford Fusion. Locks, Latches and Entry Systems. Diagnosis and Testing Internet Explorer version 11 or greater is required to perform this Pinpoint Test.


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