Ford Fusion: Customer Assistance

Post-Crash Alert System. Transporting the Vehicle

Post-Crash Alert System The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the seatbelt pretensioners...

Getting the Services You Need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction...

Other information:

Ford Fusion 2013–2020 Service Manual: Back Panel and Reinforcement. Removal and Installation

Special Tool(s) / General Equipment Hot Air Gun 8 mm Drill Bit MIG/MAG Welding Equipment Spot Weld Drill Bit Locking Pliers Materials Name Specification Metal Bonding AdhesiveTA-1, TA-1-B, 3M™ 08115, LORD Fusor® 108B -  Seam SealerTA-2-B, 3M™ 08308, LORD Fusor® 803DTM -  Removal   WARNING: Before beginning any se..

Ford Fusion 2013–2020 Owners Manual: SYNC™ Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below. Use your regional Ford website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). ..