Ford Fusion: Customer Assistance

Post-Crash Alert System. Transporting the Vehicle

Post-Crash Alert System The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the seatbelt pretensioners...

Getting the Services You Need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction...

Other information:

Ford Fusion 2013–2020 Service Manual: Seat Heater Mat Removal. General Procedures

Repair   WARNING: To minimize the risk of injury, always wear protective gloves when working with a steamer. Failure to follow these instructions may result in serious personal injury. NOTE: Click here to view a video version of the seat heater mat removal and installation...

Ford Fusion 2013–2020 Owners Manual: Towing the Vehicle on Four Wheels

Emergency Towing WARNING: If your vehicle has a steering wheel lock make sure the ignition is in the accessory or on position when being towed. If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the followi..