Ford Fusion: Customer Assistance

Post-Crash Alert System. Transporting the Vehicle

Post-Crash Alert System The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the seatbelt pretensioners...

Getting the Services You Need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction...

Other information:

News: Ford Recalls Nearly 60,000 Vehicles Including Fusion for Fire Risk

Date: October 16, 2025 Automaker Ford has announced a recall affecting approximately 59,006 vehicles in the United States, among them some units of the Fusion model. The decision follows identification of a fault in the engine block heater which may develop a crack, allowing coolant to leak and possibly trigger a short-circuit under the hood...

Ford Fusion 2013–2020 Owners Manual: Personal Safety System™

The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash..