Ford Fusion Manuals

Ford Fusion: Customer Assistance / Utilizing the Mediation/Arbitration Program (Canada Only). Getting Assistance Outside the U.S. and Canada

Ford Fusion 2013–2020 Owners Manual / Customer Assistance / Utilizing the Mediation/Arbitration Program (Canada Only). Getting Assistance Outside the U.S. and Canada

Utilizing the Mediation/Arbitration Program (Canada Only).

For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.

CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

Getting Assistance Outside the U.S. and Canada

Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel or petrol/gas engines or the proper sulfur fuel for diesel engines.

If you cannot find the proper fuel recommended for your vehicle, contact our Customer Relationship Center.

The use of improper fuels in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using improper fuels may also result in difficulty importing your vehicle back into the United States.

If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands and/or Puerto Rico, Central America, the Caribbean, and Israel and the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact the corresponding Ford Customer Assistance Center:

FORD MOTOR COMPANY

Customer Relationship Centers in:

Ford Fusion. Utilizing the Mediation/Arbitration Program (Canada Only). Getting Assistance Outside the U.S. and Canada

If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Global Trade Services by emailing, expcso@ford.com.

If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed.

Customers in the U.S. should call

1-800-392-3673.

    The Better Business Bureau (BBB) Auto Line Program (U.S. Only)

    Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program...

    Ordering Additional Owner's Literature. Reporting Safety Defects (U.S. Only). Reporting Safety Defects (Canada Only)

    Ordering Additional Owner's Literature To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170 Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356 Monday-Friday 8:00 a...

    Other information:

    Ford Fusion 2013–2020 Service Manual: Side Panel Extension. Removal and Installation


    Special Tool(s) / General Equipment Resistance Spotwelding Equipment Hot Air Gun Knife MIG/MAG Welding Equipment Spot Weld Drill Bit Locking Pliers Materials Name Specification Metal Bonding AdhesiveTA-1, TA-1-B, 3M™ 08115, LORD Fusor® 108B -  Seam SealerTA-2-B, 3M™ 08308, LORD Fusor® 803DTM -  Removal NOTICE: Battery ..

    Ford Fusion 2013–2020 Service Manual: Seat Position Sensor. Removal and Installation


    Removal NOTE: Removal steps in this procedure may contain installation details. NOTE: RH seat shown, LH seat similar. Remove the screw. Torque: 8 lb.in (0.9 Nm) Disconnect the electrical connector. Remove the seat position sensor. Installation To install, reverse the removal procedure. ..

    Categories

    Power Door Locks

    The power door lock control is on the driver and front passenger door panels.

    Ford Fusion. Power Door Locks

    Unlock. Lock.

    read more

    Copyright © 2024 www.fofusion2.com