Ford Fusion: Steering Wheel / Audio Control

You can operate the following functions with the control:
Press - to decrease
volume level.
Press + to increase
volume level.
Press to silence the current
media
Press to access phone mode or to
answer a phone call.
Press to end a phone call.
Press to access the previous
media selection.
Press to access the next media
selection.
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position.
Unlock the steering column...
Voice Control
The controls are on the steering wheel.
Press and release to activate
voice recognition.
Cruise Control - Vehicles With: Cruise Control
See What Is Cruise Control...
Other information:
Removal
Vehicles without Auto-Start-Stop System
Remove the air cleaner.
Refer to: Air Cleaner (303-12B Intake Air Distribution and Filtering - 2.0L EcoBoost (184kW/250PS) – MI4, Removal and Installation).
Refer to: Air Cleaner (303-12C Intake Air Distribution and Filtering - 2...
Preliminary Inspection
Visually inspect the CV joints, housing, boots, and clamps for obvious signs of mechanical damage.
If an obvious cause for an observed or reported concern is
found, correct the cause (if possible) before proceeding to the next
step
If the cause is not visually evident, verify the symptom and REFER to Symptom Chart: NVH...